Shea Homes Reviews

So far, so good. Good customer service rep.

Good quality and good responsiveness

Great experience, delivered as per timelines with no delays. Love the build quality couldnt be happier with the value for money

I ultimately bought the place for the location and view...but Shea didn’t make it easy. It was a struggle every step of the way. I don’t know if that’s because I had already been working with a lender, and didn’t want to go with Shea Mortgage, (they wouldn’t even quote me ballpark rates), or because that’s just how they work. Getting responses, tracking down information, getting forms completed, it was always chasing after multiple people to get what we needed. Now that I am living in the space, I see a lot of workmanship issues, things that were just lazy/sloppy finishes, where I expect more for the price I paid. Still working with them to take care of some of those issues. That side of customer service seems to be going ok. ... More

I had a wonderful experience from start to finish.

Shea builds a good product. We purchased a model home in Gateway Quarter and although it was priced as-is, the prep of repairing items such as holes in the wall and paint matching was not good. Promises regarding the replacement of dead landscaping were not kept.

Fast response time, good communication, nice finishings.

It would be nice if the yard was done.

Overall I had a very good experience, everything on time even in these trying times. Home was presented as told, the team of sales to builders was excellent! Definitely would recommend anyone considering building with Shea to do so.

My home buying experience with SheaHomes was great. Eric and Marci made sure that I am comfortable at each step. There was no aggressive selling or any kind of rush. Both Eric and Marci are very prompt in their communication. Eric has a wealth of experience working with SheaHomes and Marci is very thorough in all the paperwork. The closing experience was good too and after moving in, their customer service continues with the great experience we have had till now. The build quality is excellent and there are no complaints at all. I recommend buying home with SheaHomes.

Beautiful layout and floor plan

I like how the frame is built.

There is a lot of modular design in the frame of the house so the walls are straight and true. The result is better fitting doors and windows and tighter house. Quality of the finishing details was excellent.

I love my home. I know covid didn’t help with seeing it built as much as I wanted to but overall home and price is amazing. Can’t wait to buy more homes in the future. Easy process.

First class builder that handles problems in the most professional and expeditious manner.

Home completed early. Finishes are attractive, great floorplans

Had good experience with sales staff. Construction is really good quality. Stuck to timelines and kept me informed. Everyone was available for questions and answered them timely.

quality of workmanship was very bad!

Great builder with great upgrades already included

Overall, better than our last builder.

I will buy again w shea

Buying a new home is always a very involved process and The Shea staff has been very communicative and serving and have followed through thoroughly and professionally on any challenge that presented itself... with a great attitude. We felt very “taken care of” throughout the process.

From the moment I inquired about buying a Shea Home, the experience was amazing. Everyone was great to work with and very understanding. They we're knowledgeable and answered all my questions. I really like what Shea offered over some of the other builders. Some of their options that other builders charge for were standard features for Shea. I really enjoyed working with the community rep, some of the design center reps, and the project manager. The excitement of having a new home built is so much fun and not having any issues made it that much more enjoyable. Any issues or concerns that were brought to their attention it was handled immediately and also confirmed that to me as the buyer. I feel the price was very competitive based on what they offered and I was able to get the lot that I wanted, as well. I highly recommend Shea Homes. ... More

Great service from salesperson and construction manager. Experience with design center was great!

New home met our expectations. A few minor issues; however, response to service requests have been slow or ignored altogether. Leaves a sour note on an otherwise good experience.