Shea Homes Reviews

The purchasing of this property was the worst experience I have ever had. Damaged products were put into my home and I’m still dealing with Neal for resolution. I’m going to reach out to the better business bureau and issue a formal complaint.

Quick review - The selection of options experience was terrible (didn't know the products, not helpful with selections). Follow through on making sure options on the home get installed was not good - forgot to put in insulation in key areas as an example - really need to keep an eye on the build process. Good news - after purchase support / follow through very good so it all eventually gets done. Still, home and options are very overpriced for the money...

Very impressed with my home. I love the floorplan and location so much. We've had some issues after closing and the warranty process has been great. All the different trades who have come to my home have been punctual, prompt, and professional. I'm extremely happy.

We appreciated the friendliness of everyone we have had contact with, and we were impressed by the timeline from start to finish. Even with COVID, weather issues, and a fire in the area that shut down all construction, the timeline was just one week off of the projected completion date. The home is beautiful, we love it!

We felt comfortably and easily to relax. Thank you!

All Shea Homes reps I was in contact with throughout the process were awesome and nothing short of helpful. Josephine was excellent during the purchase. Javier and Angel were great during the 1 month check. We love our new home!!!

After going through multiple previous home builds/renovations, our Shea experience was the smoothest ever. My husband and I appreciate knowing the details of how things work, and everyone at Shea was extremely helpful, informative and responsive throughout the process.

The on-site Super was just great!! He was always helpful and allowed me access when need to measure etc. The mortgage process was very easy and the incentives were very nice.

Great company! They helped us from start to finish. Many minor flaws with the house, but it was taken care of during our 1 month check in. Trusted!

Take your business elsewhere. Shea built us a subpar home that is not worth the premium pricing they asked for. There was very little receptiveness to criticism from us pointing out even the most obvious of issues. Ask to meet and talk to the construction manager before deciding to sign the contract.

So far, so good. Good customer service rep.

Good quality and good responsiveness

Great experience, delivered as per timelines with no delays. Love the build quality couldnt be happier with the value for money

I ultimately bought the place for the location and view...but Shea didn’t make it easy. It was a struggle every step of the way. I don’t know if that’s because I had already been working with a lender, and didn’t want to go with Shea Mortgage, (they wouldn’t even quote me ballpark rates), or because that’s just how they work. Getting responses, tracking down information, getting forms completed, it was always chasing after multiple people to get what we needed. Now that I am living in the space, I see a lot of workmanship issues, things that were just lazy/sloppy finishes, where I expect more for the price I paid. Still working with them to take care of some of those issues. That side of customer service seems to be going ok. ... More

I had a wonderful experience from start to finish.

Shea builds a good product. We purchased a model home in Gateway Quarter and although it was priced as-is, the prep of repairing items such as holes in the wall and paint matching was not good. Promises regarding the replacement of dead landscaping were not kept.

Fast response time, good communication, nice finishings.

It would be nice if the yard was done.

Overall I had a very good experience, everything on time even in these trying times. Home was presented as told, the team of sales to builders was excellent! Definitely would recommend anyone considering building with Shea to do so.

My home buying experience with SheaHomes was great. Eric and Marci made sure that I am comfortable at each step. There was no aggressive selling or any kind of rush. Both Eric and Marci are very prompt in their communication. Eric has a wealth of experience working with SheaHomes and Marci is very thorough in all the paperwork. The closing experience was good too and after moving in, their customer service continues with the great experience we have had till now. The build quality is excellent and there are no complaints at all. I recommend buying home with SheaHomes.

Beautiful layout and floor plan

I like how the frame is built.

There is a lot of modular design in the frame of the house so the walls are straight and true. The result is better fitting doors and windows and tighter house. Quality of the finishing details was excellent.

I love my home. I know covid didn’t help with seeing it built as much as I wanted to but overall home and price is amazing. Can’t wait to buy more homes in the future. Easy process.

First class builder that handles problems in the most professional and expeditious manner.