Shea Homes Reviews

First class builder that handles problems in the most professional and expeditious manner.

Home completed early. Finishes are attractive, great floorplans

Had good experience with sales staff. Construction is really good quality. Stuck to timelines and kept me informed. Everyone was available for questions and answered them timely.

quality of workmanship was very bad!

Great builder with great upgrades already included

Overall, better than our last builder.

I will buy again w shea

Buying a new home is always a very involved process and The Shea staff has been very communicative and serving and have followed through thoroughly and professionally on any challenge that presented itself... with a great attitude. We felt very “taken care of” throughout the process.

From the moment I inquired about buying a Shea Home, the experience was amazing. Everyone was great to work with and very understanding. They we're knowledgeable and answered all my questions. I really like what Shea offered over some of the other builders. Some of their options that other builders charge for were standard features for Shea. I really enjoyed working with the community rep, some of the design center reps, and the project manager. The excitement of having a new home built is so much fun and not having any issues made it that much more enjoyable. Any issues or concerns that were brought to their attention it was handled immediately and also confirmed that to me as the buyer. I feel the price was very competitive based on what they offered and I was able to get the lot that I wanted, as well. I highly recommend Shea Homes. ... More

Great service from salesperson and construction manager. Experience with design center was great!

New home met our expectations. A few minor issues; however, response to service requests have been slow or ignored altogether. Leaves a sour note on an otherwise good experience.

Supportive staff, Shawna, Laura, And Steve, were all most supportive, knowledgeable, and responsive.

we had a misaligned microwave, misaligned under sink bathroom cabinets (big one and you wouldnt notice until you put stuff in there) paint not cleaned in 2 of the windows, dishwasher they loaned (due to delay from covid) made a leak in our kitchen so we never got to use, crack on the wall, obviously bent fence -- we're 2 months at our home now and these except for the dishwasher and the bathroom cabinet are still the same. we were promised a touch up paint but never got it either. we've contacted them multiple times but nothing. there are things you wont really notice in the customer walkthrough so i suggest if you can really spend double the time given to be sure. some of it we told JAVIER (from the walkthrough, and the one assigned to fix things) even before closing but he said "you're going to delay closing if we fix this" which would be a hassle if you had moving plans already. he said we have the 1,5,11 month program (visiting the home to make sure everything is fine) so we can fix it then. well that 1 month have passed and guess what, only 2 issues got fixed. ... More

The people we enter acted with. They were pleasant knowledgeable & efficient. Overall a good experience.

Our experience with Shea has been very positive, from identifying the community, spending time talking with the design, build, sales and support members who gave us comprehensive information. The homes are high quality with plenty of upgrade options available. The location of our Trilogy location is fantastic: close to shopping, medical and services needed. Plus it’s close to highway arteries that make transit easy.

dissappointed with the overall quality and lack of customer support...need to elevate any issues to corporate before anything gets resolved. 4 months after movein, still don't have all of the features operational. general quality is also dissappointing....virtually no sound insulation between 1st and 2nd floors, garage floor was cracked, numerous chips on driveway, fit and finish of cabinets is off, etc.

All of the people throughout the Shea organization from sales to construction, were extremely helpful

Repairs are still pending, I had to send emails again

The loan process was laborious. The building process was top notch and a pleasure. Sales, design studio, and our construction manager, all great.

So far, so good...Glenn is great to work with regarding repairs as he is very responsive and communicates well. We have only been in two months but very pleased so far.

My heater went out and this was not considered urgent. It was only 60 in the house. My mom is 75 and can’t do stairs so she was freezing. But nope not even a call back. Ridiculous.

Felt some information when I purchased house was a little misleading and confusing on changes they made with price of home.

Your sales person lied and deceive us .I was told several times this was strictly 55+. Also you didn't declose Tilogy was being sold .Don't lie again and tell me Shea didn't know about the sale. I just put my house for sale. I won't be lied to any longer. I can only wish Shea falls on bad time as you deserve it. I believe in Karma. I only hope it will be good riddons sooner than later.

Love the Ranch and layout, love the design of the homes, love the friendliness of the community. Disappointed in the quality of our home. One month punch list has 38 items to be fixed/corrected and growing daily. Just yesterday we both went into the bedroom and closed the door; couldn’t get out. Used the patio door and electric door to get back in.

Very nice people working in office.