Shea Homes Reviews

I've bought a number of new homes in my life and this experience has to be one of the best. The quality of the home is supurb but what really stood out was the responsivenes and follow-up. Shea representatives are easy to get hold of and seem to truly care about their customers. I highly, highly recommend.

Sales, Finance, Design Center, Customer Support, All teams are very professional. The homebuying process is smooth.

Builder delivered a quality built home, and quickly jumped hurdles to eliminate delays on completion. We were in our home before July 4th which was amazing and greatly appreciated! Sales was very responsive throughout the entire process … all the way to closing day!

Great experience and Shea Homes personnel were really helpful in every step of the way.

Overall great experience. Great customer service. So far quality of the home looks good - will know in a years time for sure.

The home buying experience was amazing from the start. I liked the continued communication throughout the whole process. Shea Homes is very professional and courteous and makes you feel like family.

Everything that Chuck said was pretty accurate, and he gave his professional opinion on what he thought was best for us, meaning picking out good products ( color, design, and others layouts. He made it simple and easy for us during the building process and kept us up to speed on what was going on. He responded to any of our concerns in a timely fashion. BRAVO ZULU , me and my family are very happy with the house, THANKS

Buying a new build with Shea Homes was a great experience for my wife and me. We had a great time from picking out our lot to choosing our upgrade features to waiting for the home to be done. We were informed at every step of the way and had a great time working with Bernadette and Josh. Thank you Shea Homes for an excellent experience.

We are so pleased with our new home and would recommend Shea to anyone looking to buy in one of their developments. High quality materials and a greatly responsive team if people. A+

Shea has done a great job from sales, construction, to delivery. We have a fairly good experience during this complex course of new home purchasing, and we would like to thank Shea for the efforts spent to make this new home delivery on time and with high quality.

Wonderful experience from sales to service!

My wife and I are very please with your team's responsiveness to our needs. As in any new construction, some tweaking is needed after the move-in. And so far, your team is very professional and punctual.

We’ve been moved in for 2 months and everything seems to be up to our expectations. Shea homes have kept in communication with us starting from when the home was being built to now. and they’re quick to resolve any issues within a very reasonable time, which haven’t been many or major . We love our new home and would recommend a Shea home to anyone in the market for a home purchase

A smooth home buying experience with Shea. All the staff members were really knowledgeable and helpful. Quality of the house is great.

Everything went well, the people were nice. A little bit delayed on delivery date however it’s because of the pandemic causing delay in materials and construction.

Shea builds amazing quality homes and they stand behind their product.

We had an outstanding experience with Shea. As one of Shea's first buyers in The Groves, they took care of us from start to finish. Alan did a great job of walking us through the buying process to get started and was available every step of the way. Joel went above and beyond through our construction process and stayed on top of all the details to make sure we were satisfied with every item during construction (and if we weren't, to make sure it was fixed). Then, Alexis has already been out for our first quality visit and is making sure we are happy in our new home and helping us through a few minor issues. Shea Homes has definitely been our best experience with a new builder. They offer a lot of checkpoints through the process and make concerted efforts to address outstanding items in a timely manner. The handoff process was also exemplary. Joel left us the full "instruction manual" for our new home and they have QR codes you can scan with your phone to take you to online guides for appliances, etc. We would not hesitate to buy another Shea home in the future. If you are fortunate enough to get Alan, Joel, and Alexis, you are in good hands! ... More

From beginning to end the customer experience was great. The transparent communication enabled complete understanding of purchasing process from the request of required documents, design studio to final walkthrough.

Shea home is of great quality and the price is reasonable. Super good after-sale service. Highly recommend Shea home.

Excellent Experience working with Shea

The homebuying experience with Shea was very easy. We had two fabulous sales people Paula and Lynda and they kept everything running smoothly and worked out all the complicated details. It’s mind boggling how intricate all those details are and I am so appreciative of Paula and Lynda that they kept everything in order during the whole process. Our two field managers Todd and Mathew oversaw all the details of the construction process and the house turned out beautifully. Melinda in the design show room was very helpful and patient with my decisions for all the details of the house and it paid off, the house looks beautiful. The Initial loan qualification process with Amy went very well, but when we had to update everything a year later that process was more tedious and complicated than I felt it needed to be. It became a arduous and expensive for us and we changed lenders at that time. The closing process was easy and the house presentation was very nice and thoughtful. The house was remarkably clean and perfectly ready for move-in. We had several scheduling issues with the subcontractor I wired but when Adreiel , Matt and Travis arrived they did a good job. We’ve had many issues with the pool and landscaping but those are slowly being worked out. We have been here 2 1/2 months and the house is working very smoothly. We love it. ... More

It was a wonderful experience building my home with Shea Homes because of George, Angela and Adam. They are responsive, attentive and super nice to work with.

I purchased three detached houses in great park community. The Shea home is the best builder.The details and service is great.

Matthew and Ricky are very responsive and understanding of the issues and have fixed things efficiently. Salvador seeks an excuse first to try and avoid fixing things, but fortunately, Matt and Ricky's judgement prevailed and things are being fixed to the way we prefer. Heat-pump driven multiple mini-split HVAC zoned system is still giving us issues. I believe that Ricky and Matt are dealing with several systems and haven't been able to devote much attention to ours.

Seeing few air cracks & other minor issues.. Shea is helping with them as part of 1 year warranty.. So far the experience has been great