Shea Homes Reviews

The entire Shea Homes team is so great. We first met the sales team, and they provided all the information we wanted to learn about the new development in the Dunes community. We had looked for new house development for a while in several other places and their introduction of the Beach House caught our interest right away. They have been very helpful during the purchasing process. They are very responsive and professional. During the house building process, we met the building team. They are very knowledgeable and professional. During the Frame Walk, they were very patient, showing us all the details of the house framework and answering our questions. At the time of final delivery phase, we met the warranty manager who is super nice, helpful, and professional. In addition to patiently and clearly explain all the details of the new house and warranty policy, he went above and beyond to help fix some small problems we found in the house and answer our questions with clarity and precision. We actually learned a lot from him. We really appreciated his responsiveness and patience as he has been very busy with so many houses closing at the same time. For example, one of our living room windows had a problem closing after a few days, we contacted him, and he immediately called the team for window installation and fixed the problem right away. We were also very impressed by the technical competence of the window installation team. They were able to quickly identify the problem and fix it in a few minutes. Overall, we are very happy with the experience of purchasing our new house and have been telling our friends to consider purchasing from Shea Homes in our community. ... More

From my initial purchase to closure of my lone, Shea helped me to successfully get my lone and move in. I really appreciate thire patience with me The value of my home was up immediately after my initial purchase I have seen other builders in the area . For my purchase price , Shea gave me the most I am happy with the design it has everything For a comfortable living Thank you.

Starting with the sales team of Josh and Bernadette, June from Shea Mortgage, the experience was wonderful. The Shea people all have a helpful and cooperative attitude. Cody and Jake from the build team were helpful and finally, Isaac from customer service made our new home purchase a truly one of a kind experience. Thank you Shea.

Great design and finished home.

When it came time to select our model and features, Harmony staff were exceptionally helpful. On request, they found examples of other homes with same model and similar features, took pictures, and sent us the photos in real time, which greatly aided us in making our selections.

The Shea home building experience was really good..On the construction side Josh, Matt and Jorge were excellent and on the sales side Catherine was great too. The building process is fun and stressful all at the same time. After the sale the Shea people have a 1,5 and 11 month warranty walk through and Brandon takes care fall issues that were missed prior to closing, just as it should be, service after the sale how refreshing in this world we live in today.

Sales team are very helpful and made our buying experience perfect for our new home. Great service by the home warranty team.

Some details appear after we moved, but I was impressed with the responses that I received from the Shae Homes team

All do their best to make it all happen !

Our overall experience purchasing our new home was excellent. Sales representatives Tamara and TJ went beyond my expectations in keeping us informed of the build process and always answered our questions quickly. We were able to meet some of the crew who built our home and they have a great attention to detail in the home construction. Home service representative Octavio is very knowledgeable about all the home features and systems. He quickly helped to resolve any questions we had. This was the best home purchase experience I have ever had. I highly recommend Shea Homes.

Best experience with a builder we have had. Shea has a great team and builds quality homes.

I've bought a number of new homes in my life and this experience has to be one of the best. The quality of the home is supurb but what really stood out was the responsivenes and follow-up. Shea representatives are easy to get hold of and seem to truly care about their customers. I highly, highly recommend.

Sales, Finance, Design Center, Customer Support, All teams are very professional. The homebuying process is smooth.

Builder delivered a quality built home, and quickly jumped hurdles to eliminate delays on completion. We were in our home before July 4th which was amazing and greatly appreciated! Sales was very responsive throughout the entire process … all the way to closing day!

Great experience and Shea Homes personnel were really helpful in every step of the way.

Overall great experience. Great customer service. So far quality of the home looks good - will know in a years time for sure.

The home buying experience was amazing from the start. I liked the continued communication throughout the whole process. Shea Homes is very professional and courteous and makes you feel like family.

Everything that Chuck said was pretty accurate, and he gave his professional opinion on what he thought was best for us, meaning picking out good products ( color, design, and others layouts. He made it simple and easy for us during the building process and kept us up to speed on what was going on. He responded to any of our concerns in a timely fashion. BRAVO ZULU , me and my family are very happy with the house, THANKS

Buying a new build with Shea Homes was a great experience for my wife and me. We had a great time from picking out our lot to choosing our upgrade features to waiting for the home to be done. We were informed at every step of the way and had a great time working with Bernadette and Josh. Thank you Shea Homes for an excellent experience.

We are so pleased with our new home and would recommend Shea to anyone looking to buy in one of their developments. High quality materials and a greatly responsive team if people. A+

Shea has done a great job from sales, construction, to delivery. We have a fairly good experience during this complex course of new home purchasing, and we would like to thank Shea for the efforts spent to make this new home delivery on time and with high quality.

Wonderful experience from sales to service!

My wife and I are very please with your team's responsiveness to our needs. As in any new construction, some tweaking is needed after the move-in. And so far, your team is very professional and punctual.

We’ve been moved in for 2 months and everything seems to be up to our expectations. Shea homes have kept in communication with us starting from when the home was being built to now. and they’re quick to resolve any issues within a very reasonable time, which haven’t been many or major . We love our new home and would recommend a Shea home to anyone in the market for a home purchase

A smooth home buying experience with Shea. All the staff members were really knowledgeable and helpful. Quality of the house is great.