Skip main navigation

Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 895 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

895 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.1

Customer Reviews

Shea Homes - Excellent experience through the entire purchase experience.

  • Mark R.
  • Verified HomeBuyer
  • March 08, 2022
  • San Diego, CA

Excellent experience through the entire purchase experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Proud to say Shea home owner

  • Ramkumar K.
  • Verified HomeBuyer
  • March 06, 2022
  • Tracy, CA

Very smooth experience. Great support even after closing. Immediate response on queries. Some of Shea's basic amenities are upgrade in other builders.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Being on time in everything

  • Mofy I.
  • Verified HomeBuyer
  • March 03, 2022
  • Peoria, AZ

Shae homes are one of best, regarding the house to be delivered on time and the difference between the actual house and the model you have seen.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience all the way around!

  • Anthony F.
  • Verified HomeBuyer
  • March 02, 2022
  • Valley Center, CA

The entire team was very proffessional and informative. It was a pleasurable and easy buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Took care of us from start to finish.

  • Edward G.
  • Verified HomeBuyer
  • March 01, 2022
  • Valley Center, CA

Took care of us from start to finish. Great experience as a first time home buyer!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great end to end experience

  • Candy Z.
  • Verified HomeBuyer
  • February 24, 2022
  • San Diego, CA

Great end to end experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Philippe and Patty in the sales office. A great beginning.

  • Deborah S.
  • Verified HomeBuyer
  • February 24, 2022
  • Camarillo, CA

A wonderful experience with a great builder who has integrity and great communication during the building process. All of the representatives are stellar. I highly recommend a Shea home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - The Shea Team for my transaction is very professional and efficient.

  • Sandy Y.
  • Verified HomeBuyer
  • February 22, 2022
  • Newport Beach, CA

The Shea Team for my transaction is very professional and efficient. Robin, Amna, Matt, Rickey, Salvador are all very professional and respond almost instantly on issues during the transaction and after the sale. They care about the homeowners very much!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - We had a great experience in buying our Shea home.

  • Christopher V.
  • Verified HomeBuyer
  • February 22, 2022
  • Placentia, CA

We had a great experience in buying our Shea home. The communication was great throughout the process from sales, construction and customer service. Shea included a lot of nice features so we were able to stay within our budget when selecting options. The workmanship and attention to detail was impressive. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - Great experience from the beginning to the moment we moved in.

  • Michael R.
  • Verified HomeBuyer
  • February 16, 2022
  • Camarillo, CA

Great experience from the beginning to the moment we moved in. From the sales reps to the supervisors everyone was super helpful. The superior quality of our new home is very impressive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - Sales and support staff were excellent throughout the process,

  • James W.
  • Verified HomeBuyer
  • February 15, 2022
  • Camarillo, CA

Sales and support staff were excellent throughout the process,

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

True customer service experience from a quality builder

  • Guy Z.
  • Verified HomeBuyer
  • February 09, 2022
  • Peoria, AZ

I have a background in construction and built our last house of 20 years with a dear friend. After looking at numerous model homes from various builders, it was obvious that Shea Homes knows how to construct a quality home with workmanship that was far beyond the competitors. I also noticed other builders luring you in with low base pricing, only to see 3 times the typical mark up on upgrades in the design centers. This isn't something we experienced with Shea. Mark ups were very reasonable on upgrades, quality of craftmanship was above par and customer service was outstanding. Even with ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Clear prompt information and responses from all departEnts

  • Ronald W.
  • Verified HomeBuyer
  • February 08, 2022
  • Camarillo, CA

From our first meeting on site I received timely information, direction and responses from every Shea department from the finance officers, to the Sales Staff (in particular), the design office, and the construction representatives. Their prompt assistance, help, and replies were all outstanding, courteous and responsive.. I found all my workings with Shea very professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - Excellent service and communication all from start to finish!

  • Joel L.
  • Verified HomeBuyer
  • February 08, 2022
  • Mission Viejo, CA

Excellent service and communication all from start to finish! Love our Shea home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - Good experience.

  • Janice L.
  • Verified HomeBuyer
  • February 08, 2022
  • Camarillo, CA

Good experience. The Shea home staff were very helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pomelo Sales Staff were exceptional

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2022
  • Camarillo, CA

This was my first Shea Homes experience. It was excellent overall. Pomelo Sales Staff Phillippe and Patti made the entire experience even that much greater. they are true Professionals.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Excellent quality, trust and maintenance.

  • Sunil R.
  • Verified HomeBuyer
  • February 01, 2022
  • Tracy, CA

Excellent quality, trust and maintenance.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality in build.

  • Sreedhar V.
  • Verified HomeBuyer
  • February 01, 2022
  • Tracy, CA

Build quality and customer support very good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Very friendly and easy to work with

  • John A.
  • Verified HomeBuyer
  • February 01, 2022
  • Littleton, CO

Very friendly and easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent builder faster response for any issues reported

  • Govardhan M.
  • Verified HomeBuyer
  • February 01, 2022
  • Peoria, AZ

Shea builder is well experienced in explaining and fixing any issues reported . Good knowledgeable resources

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

High quality workmanship

  • Howard D.
  • Verified HomeBuyer
  • January 25, 2022
  • Littleton, CO

We are extremely pleased with all the phases and personal interaction with everyone, as we are now on the second month living in our new Shea home — from the sales office, to the building process, to the new home follow ups — having a quality, personal contact during each step of the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thorougly professional, every process is pretty much well defined, overall amazing experience!

  • Ramakrishna M.
  • Verified HomeBuyer
  • January 25, 2022
  • Tracy, CA

- sale process is very friendly, transparent - design studio experiences the best - very clear messaging, directions through the process - loan/mortgage process is good - house construction is of best quality - after sale service is prompt and thorough - overall, shea one of the best to go for your deam home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The people

  • Karen T.
  • Verified HomeBuyer
  • January 25, 2022
  • Castle Rock, CO

Patience, Willy, Austin, and Eric have all been excellent. The level of service is outstanding, they each set appropriate expectations and delivered.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Love our house and location.

  • Jim b.
  • Verified HomeBuyer
  • January 25, 2022
  • Phoenix, AZ

Love our house and location.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The communication. We worked with David and Alan and the amount of updates throughout the process was so appreciated. Incredibly responsive but, more importantly, incredibly proactive with their outreach. Phenomenal experience.

  • Riley R.
  • Verified HomeBuyer
  • January 09, 2022
  • Castle Rock, CO

This was the 2nd home we have built in CO. Our first experience was fine, but after working with Shea it really contrasted the whole experience. Shea was so much more professional and communicative throughout the whole process. From emails to texts to phone calls I was getting a response almost instantly. That was when I reached out, which I hardly had to do since Shea was very proactive in their communication. Such a positive experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5