Shea Homes Reviews

We had a great experience with Laura on the sales side, and we’re probably here because of her forthrightness and good counsel, Ron our construction supervisor was very responsive, honest, helpful and delivered a great product, and Neal, our customer service representative, is a delight to work with and gets done what needs to be done to put the high gloss polish on our new home.

The process of buying my dream-home was effortless and exciting. I had some challenges with the buyer of the home I was selling and Shea Team bent-over backwards to accommodate me. High-five Shea!!!

The builder is very responsive to the punch list and is very good about getting whatever needs fixing done in a very timely fashion.

Positives: My salesperson, James, designer, Debbie, and construction superintendent, Manny all contributed to a wonderful home purchase experience. Negative: Shea Mortgage reps were not great timely communicators.

I loved working with the sales team before we purchased the property. And post sales was great as well. The final product is nice. But the design process was bad. Response was slow and when we got a hold of the designer, it felt like she did not care to really help us. And got to a point where she was not responding to our requests. Kind of like seeing a surgeon who is ready to punch the clock. And I mean we are spending a ton of money to buy the house, at least act like you care.

Good build quality, but not great. Sales process was simple and streamlined. Overall a good experience except for HOA CC&Rs - overkill for 70 home tract.

Good communication and follow up by sales staff, construction supervisors, and warranty rep. Very professional. Homes are very close together, Design Center choices somewhat limited. Quality of workmanship and attention to detail by subcontractors is lacking, especially by painters., GE appliances have many issues, and GE has horrible customer service for warranty repairs.

Everyone I’ve encountered during the home buying process with Shea has been extremely professional. The ladies in the front office were great to work with and incredibly accommodating and responsive. There were a couple issues we noticed during our initial walk through, but everything was fixed on the final walk through. Overall, my family and I are extremely happy with our new home! Thank you Shea!

We are beyond pleased with our new home experience with Shea builders- Encanterra. Building a new home across the country is beyond challenging but during a pandemic was unimaginable. Our team was amazing keeping us informed with pictures,emails,texts,and virtual contact . When we finally were able to see our new home in person we were so excited and extremely impressed with the workmanship and quality of our new Shea home.

The Shea team, from their sales staff to their construction crews and quality control people, following the move-in have provided us a good experience. In the middle of our purchase, the pandemic hit, and there were some delays; however, we were pleased with how hard the Shea group worked to meet their deadlines and give us their professional treatment every step of the way from construction to the move-in.

We are very pleased with the design and layout of our new home. The overall quality is very good. This is the second Shea home we have owned and would recommend them to anyone

Shea Homes have great workmanship!

My family very enjoyed! Thanks

Extremely responsive with any issues and quality build. Customer Service is something Shea takes to heart!

Overall a reasonable experience. While a large company centered on process, people make or break their experience. We did run into some bad apples, but that was made up to some degree by others. We are still awaiting for the customer service to meet our expectations.

Shea homes have a reputation for building a well constructed home and that’s why I chose them over other developers in the area. Great club house with many classes to choose from.

The process of buying the house was good. It was not easy but it is long and gone through step by step process. The only thing I was hoping about the property tax amount should have been mentioned clearly during initial days of the purchase of the house when they have sold many house in the same complex. The amount was not clear until last min to us. Except that I had good experience in buying the house with Shea.

The experience was exceptional. We have purchased several new homes and this was the best experience

Although we were unable to be present during the construction process, when we were ready to move in, everything exceeded our expectations

Love my new home it is exactly what I wanted and the sales team and the rest of the team is so helpful even after I settle down they still want to make sure if everything is workings out good for me.

I satisfied most of all in my house. But just one I want a water supply plant on the other side of my house.

They entire team was very professional and did what they said they would do when promised. Great team and love our new home.

Kudos to shea for coming up with a new, innovative, out of the box floorplan. Our single level flourish model is beautiful and we love it! Only wish that the design center had more samples of their finishes. Some of the samples did not show the variations in the material (which is normal), but not to the extent we encountered. Although it was a little misleading, we made it work, and after 90 days we're still in love!

The entire experience from day one to day of closing was pretty right on. All very pleasant and professional and treated me and my family with respect

All the employees we’ve interacted with especially Linda at Shea provides exceptional service. Home technology was a plus! We are please with our Shea home.