Shea Homes Reviews

The number of models and construction options made choosing hard but very satisfying, We got what we wanted. The design center was very helpful in completing our house. Even with a pandemic, Shea kept us informed throughout the construction process and met every benchmark.

Customer service is excellent. Attention to detail is thorough and highly professional. Design and technology are impeccable, modern and beautiful!

The home buying experience was professional, process driven, and yet flexible to accommodate my needs during this pandemic.

Moving from a large home was a challenge for me. However, I’m so pleased I made this move! Love the layout of the Monaco model...it’s perfect for me. Yes, I needed to donate a substantial amount of furniture, etc. however it’s been uplifting to organize my life. I also need to mention my Trilogy neighbors are so much fun. Even during the Covid issue, we’ve found ways to socialize safely. The community is active and promotes healthy living that I so enjoy. All the Shea associates from my Sales Broker to Construction Manager to Lawn Crews are a pleasure. The community is visually beautiful that makes for a peaceful environment. Love it! ... More

The quality products, workmanship, and obviously the supervision makes the Shea Homes the best in their class and price point. In addition to the home, the Club, Golf Course, two great Pools, plus a lot of "green area", makes for a great place to live.

We can’t say enough about Karina and how much she helped us. That being said, I wish we had any time with the landscape folks. We didn’t. Sure, at the beginning they were there but it would have been nice to have more discussions with them along the way. We bought a 600$ maple tree for the backyard that comes with no guarantees. Lowe’s and Home Depot guarantees their plants for a year. Not happy about that. We are treating that tree better then our first born son. Shea homes has been very good to us and we are thankful for that. We are somewhat concerned about having another pool or club seeing all the new building going on. I don’t think the existing pool and club can accommodate all the new homes. ... More

We are very happy with our new home!

Our second Shea home purchase has proved to be a disappointment. The sales and design teams are wonderful. After that, it goes drastically down hill, at least in this build site. Maybe it’s different elsewhere. 85% of our house is wonderful and exactly what we hoped it would be. The other 15% is frustrating and disappointing and problems that should have been addressed before we moved in. And now they have to be fixed after the fact. Sloppy painting, an obviously incorrectly installed linen cabinet, incomplete and rushed installation of kitchen cabinets and associated equipment, incomplete exterior painting, broken doors, stained countertops, wrong door lock which correcting left a gap in the paint, disconnected internet ports. In short, every aspect of the home had or has something wrong with it. And at this point, we don’t trust the workers to fix it properly or Shea to follow up on that work. ... More

The whole process (build to move in) has been outstanding. The Shea staff as well as the builders have provided my wife and I superb customer service and support during the last several months. We are so happy with the quality of the craftsmanship that has gone into the construction of our home. We love the layout of the house, our awesome backyard view, as well as the great neighbors that live around us. Thank you Shea!

Shea produced a solid home and have been responsive to issues.

Trilogy/Encanterra is a beautiful community filled with lovely homes and people. The staff at Shea were (and are) great to work with and the value you receive for your home buying money is outstanding. I highly recommend this place be put on your list of possibles..... once you drive through the main gate and then tour the model homes and the grounds..... well, lets just say: "resistance if futile". This place will definitely get your attention.

I did my research and looked at many home builders. This by far is the best and most affordable new homes you can buy. The process was easy and the people are amazing.

Excellent service and response to concerning items/details. Amazing documentation of all items relevant to home home construction, emergency contacts, as well as registering all home appliances. I am happy to to serve as an advocate to new home buyers. Thank you, Jeannie

My experience with the Shea representatives was excellent! The team you have at Shea Sierra are amazing!