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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 899 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

899 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.1

Customer Reviews

Shea Homes - Love our house and location.

  • Jim b.
  • Verified HomeBuyer
  • January 25, 2022
  • Phoenix, AZ

Love our house and location.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The communication. We worked with David and Alan and the amount of updates throughout the process was so appreciated. Incredibly responsive but, more importantly, incredibly proactive with their outreach. Phenomenal experience.

  • Riley R.
  • Verified HomeBuyer
  • January 09, 2022
  • Castle Rock, CO

This was the 2nd home we have built in CO. Our first experience was fine, but after working with Shea it really contrasted the whole experience. Shea was so much more professional and communicative throughout the whole process. From emails to texts to phone calls I was getting a response almost instantly. That was when I reached out, which I hardly had to do since Shea was very proactive in their communication. Such a positive experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - delivered on time and excellent customer service

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2022
  • Tracy, CA

delivered on time and excellent customer service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Professional and hardworking, able to solve the problems in time.

  • Jianfeng H.
  • Verified HomeBuyer
  • December 29, 2021
  • Irvine, CA

Professional and hardworking, able to solve the problems in time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful and responsive to needs

  • Esther S.
  • Verified HomeBuyer
  • December 28, 2021
  • Spring, TX

Shea homes made building a house a pleasure

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional

  • Scot B.
  • Verified HomeBuyer
  • December 23, 2021
  • Newport Beach, CA

From Sales Team to Super to follow up we've been impressed with the team at Shea. Very responsive to all.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We love our house.

  • Bryan B.
  • Verified HomeBuyer
  • December 22, 2021
  • Spring, TX

We love our house. Thanks, Shea Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea did a great job overall!

  • Bethany B.
  • Verified HomeBuyer
  • December 22, 2021
  • Littleton, CO

Shea did a great job overall!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Go with Shea!

  • Alex S.
  • Verified HomeBuyer
  • December 15, 2021
  • Littleton, CO

From beginning to end, Shea was amazing. The sales, construction, and warranty team have been very responsive, helpful and professional with our questions. The “standard” options were far better than other builders for a fair price and the upgrades equally as fair. We love this house and are so happy with what Shea has provided.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Could not have been happier with the proactive communication

  • Daniel G.
  • Verified HomeBuyer
  • December 15, 2021
  • Castle Rock, CO

Could not have been happier with the proactive communication and responsiveness of the Shea team throughout the building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Overall great experience.

  • Monoj A.
  • Verified HomeBuyer
  • December 14, 2021
  • Tracy, CA

Overall great experience. Very good end to end process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We are very happy with our new home.

  • Jason B.
  • Verified HomeBuyer
  • December 07, 2021
  • Irvine, CA

We are very happy with our new home. Despite some delays in the building process (related to the global supply shortage). The home is everything we wanted it to be.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Responsiveness

  • Merhawit T.
  • Verified HomeBuyer
  • December 03, 2021
  • Tracy, CA

Very friendly and responsive team .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pretty amazing that during a pandemic you were able to complete the phases and project on time.

  • Thomas R.
  • Verified HomeBuyer
  • November 23, 2021
  • Seal Beach, CA

I am impressed with the quality of the work and the responsiveness to questions during the building process by all Shea team members. Since Closing, the responsiveness by customer service to issues and/or questions has been impressive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service

  • Douglas E.
  • Verified HomeBuyer
  • November 18, 2021
  • Camarillo, CA

From deposit to close of escrow we appreciated the customer service and responsiveness to questions and concerns After close, Shea continued to show great customer service by addressing outstanding issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall

  • Kenneth S.
  • Verified HomeBuyer
  • November 16, 2021
  • Camarillo, CA

We were impressed with the responsiveness of the sales office personnel and the customer service we received to address any issue.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Staff

  • Paul K.
  • Verified HomeBuyer
  • November 10, 2021
  • Camarillo, CA

Every person involved; sales, service, construction personnel had fantastic attitudes and tried to be helpful. I had a Shea Home before and that is the reason why when I heard about this new community in Camarillo I jumped right on it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great construction quality

  • Sujeet S.
  • Verified HomeBuyer
  • November 05, 2021
  • Tracy, CA

Overall satisfied with our new home. Construction quality, design and finishing of home is awesome. Glad we made the right decision to go ahead with Shea.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home & great customer service!

  • Maria R.
  • Verified HomeBuyer
  • November 04, 2021
  • Spring, TX

When I started looking to buy a home I looked at all homebuilders in the Houston metro area. When I came across Shea homes I really liked the floor plans, and they had some upgrade options that I have never seen with other homebuilders. I had never heard of Shea homes before, so I did some research online and saw that they had good reviews. I came to see the model homes in person and fell in love with one specifically. At that time the lots were not released yet for pre-sales, but I spoke to the Sales Rep. David and he kept me updated on when we could buy. The building process took about 5 ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Very responsive to our issues!

  • Lawrence T.
  • Verified HomeBuyer
  • November 03, 2021
  • Peoria, AZ

Very responsive to our issues!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Follow up care

  • Anonymous
  • Verified HomeBuyer
  • November 02, 2021
  • Tracy, CA

Shea houses are made to last. Floor plans are excellent and exterior designs are better than other builders. Our house got delayed but the end product is wonderful. Follow up for any future problems is also take care by the builders.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great home building and buying experience

  • Kristin P.
  • Verified HomeBuyer
  • November 02, 2021
  • Castle Rock, CO

Great home building and buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing People, Amazing Quality, Fantastic Designs

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Scottsdale, AZ

Was absolutely the best. Shea's people were always interested in us first and became friends. The construction quality was beyond our wildest expectations. And the design and architecture help make it feel more like a home than just another house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality home!!

  • Marrisa M.
  • Verified HomeBuyer
  • October 27, 2021
  • Castle Rock, CO

We loved working with Shea and could tell we were getting a superior product. The home and neighborhood have lived up to our expectations and we couldn’t be happier. I tell myself everyday how lucky we were to find this home in this community.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience! It was fun and rewarding.

  • Sophoan P.
  • Verified HomeBuyer
  • October 26, 2021
  • Tracy, CA

I liked how easy the process was and fast too.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5