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Shea Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Shea Homes.

Read all 142 verified reviews from homeowners that built a new home with Shea Homes in the Houston area. Houston homeowners have rated Shea Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.2 out of 5 stars in Houston Area

142 Reviews in Houston Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.1

Value 4.1

Responsiveness 4.1

Shea Homes in Houston Area

View Homes

Customer Reviews

Professional

  • Deborah M.
  • Verified HomeBuyer
  • November 16, 2020
  • Katy, TX

They entire team was very professional and did what they said they would do when promised. Great team and love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great quality of work and very quick response to respond to any

  • Cory C.
  • Verified HomeBuyer
  • November 12, 2020
  • Humble, TX

Great quality of work and very quick response to respond to any issues

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best builder on the market

  • Tim P.
  • Verified HomeBuyer
  • September 08, 2020
  • Spring, TX

I did my research and looked at many home builders. This by far is the best and most affordable new homes you can buy. The process was easy and the people are amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great overall

  • Carlos H.
  • Verified HomeBuyer
  • November 15, 2024
  • Tomball, TX

Great service overall, communication and responsiveness

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

James & Debbie

  • Thomas M. C.
  • Verified HomeBuyer
  • November 01, 2024
  • Manvel, TX

Enjoyed working with James and Debby and our experience in buying from Shea Homes was very very good.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality, Care, & Patience

  • MARIBEL M.
  • Verified HomeBuyer
  • October 03, 2024
  • Katy, TX

Randy was very detailed and thorough when walking us through the property and always displayed patience with our many questions. He shared some great tips for new homeowners on caring for our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

As close to custom as possible

  • Neil N.
  • Verified HomeBuyer
  • June 01, 2024
  • Manvel, TX

As close to a custom home as possible without paying custom prices. Josh, the sales rep was refreshingly honest, and they worked with us throughout to help us get the deal done. Jeremi, our connection super was very helpful in all aspects of the process. Highly recommended!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Smooth Process

  • Anonymous
  • Verified HomeBuyer
  • April 18, 2023
  • Katy, TX

Shea was an extremely smooth building to buy from, the sales office was great, the title company and closing departments were top notch.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good experience

  • Ana I.
  • Verified HomeBuyer
  • February 10, 2023
  • Missouri City, TX

They are very responsable. Aways very receptive to fix any detail in the house. Easy to communicate with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highly recommend the Shea team of David, Richard and Brandon

  • Nicholas P.
  • Verified HomeBuyer
  • November 29, 2022
  • Conroe, TX

David was a pleasure to deal with during the purchase and closing. Richard did a great job managing the build. Brandon has been very responsive to warranty issues and any of our other concerns. Great experience. The only reason why I dinged the quality of workmanship is because I do think they did a poor job finishing our driveway. It looks like a hurried and inconsistent finish which can happen when subs have multiple pours in a day. Again, everyone at Shea that we have dealt with has been a pleasurable experience. I would highly recommend Shea to friends and family, only able to speak on ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The Shea experience was fabulous, second to none

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2022
  • Manvel, TX

The Shea experience was fabulous, second to none

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Shea Homes - The experience can be overwhelming, Shea homes definitely did

  • Scott B.
  • Verified HomeBuyer
  • September 07, 2021
  • Spring, TX

The experience can be overwhelming, Shea homes definitely did everything they could to assist in lessining the burden.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Very good communication and pleasant throughout

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Manvel, TX

Very good communication and pleasant throughout

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent customer service

  • Africa L.
  • Verified HomeBuyer
  • August 17, 2021
  • Manvel, TX

I relocated to the Houston area from out of state and everyone: sales, finance, the construction manager, management, & title company are great to work with. Once we got settled in it was like family, the construction manager checked on us until we were passed to home warranty department, which is very responsive, and quickly addressed any concerns we had. Everyone that entered my home has been a pleasure to work with. I love my home, neighbors and the community pool area /playground. This has been a great experience because of the Shea Team! You won't be disappointed.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service was Phenomenal

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2021
  • Katy, TX

I am a first time home buyer and the thought of building a home with all the decisions was frightening experience, so I thought. The team at Shea Homes gave me something more valuable than a home. They gave my wife and I piece of mind throughout the entire home buying experience. From home financing, closing and warranty period. Shea Sales, mortgage, construction and Customer Service all worked as a unified team that made the buying experience exciting, fun, with confidence and yes most of all piece of mind that all the details were being taken care of by Shea. How would you describe the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great value, professional and friendly services

  • Renan M.
  • Verified HomeBuyer
  • April 28, 2021
  • Humble, TX

The builders are very nice and professional. They were very transparent about everything. They’ll listen to your concerns and suggestions and will do their best to incorporate it in your home. I couldn’t ask for a better quality service

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea Homes are uniquely designed with your entire family in

  • Aaron J.
  • Verified HomeBuyer
  • February 23, 2021
  • Manvel, TX

Shea Homes are uniquely designed with your entire family in mind.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Shea Home review

  • Kristina G.
  • Verified HomeBuyer
  • February 23, 2021
  • Spring, TX

The entire experience has been amazing!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The Shea group has been extremely helpful throughout the buying

  • Geronimo R.
  • Verified HomeBuyer
  • November 11, 2020
  • Spring, TX

The Shea group has been extremely helpful throughout the buying process. We moved from the DFW area and were not able to make it to Spring that often to see our home being built. The Shea group kept us informed throughout the building process and even sent us pictures of our home throughout the process. The craftsmanship of our home is excellent. I have lived in our new home for about 2 months and I still pick up the phone and call the Shea group anytime I have questions and they are always very helpful. I would highly recommend Shea homes to anyone.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy Shea Home Owner

  • Weldon G.
  • Verified HomeBuyer
  • September 22, 2020
  • Missouri City, TX

Shea Homes is not the faster builder, but they are a quality builder that delivers in the time promised. The workmanship that went into building our home justified the amount of time it took to build. I'll take quality over speed any day.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Great home

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2020
  • Spring, TX

Great home

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Team and Quality Building

  • Naveed A.
  • Verified HomeBuyer
  • November 06, 2022
  • Katy, TX

Our experience with Shae Homes has been very positive from the moment we walked into the sales office the first time. The sales executive has been an absolute pleasure to work with along with the construction manager. They both were always available to answer our questions and addressed all our concerns satisfactorily. They were always very honest with us when it came to the building process and schedule. During the warrenty period the are also very responsive and has been addressing any warranty issues, which are very few, promptly. The warrenty manager has also been very attentive and ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied Customer

  • Kenneth S.
  • Verified HomeBuyer
  • September 05, 2022
  • Manvel, TX

Love at 1st site. The Shea home that I recently purchased had all of the features that I wanted from the hardwood floors to the patio area. My sales person Jane was easy to work with and had answers to all of my questions. Jeremy the building supervisor knowledgeable and easy to work with. Buying this house has been a totally positive experience.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Shea Homes - The builder was very thorough and encouraged me to report any

  • Jose C.
  • Verified HomeBuyer
  • July 14, 2021
  • Spring, TX

The builder was very thorough and encouraged me to report any deficiencies. He wanted to make sure I was completely satisfied with my home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Has been a great overall experience with every member of the

  • Alan W.
  • Verified HomeBuyer
  • May 18, 2021
  • Spring, TX

Has been a great overall experience with every member of the Shea team

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5