Shea Homes Reviews in Washington, VA

Shea runs a well oiled process.

Be aware that if you buy a “Designer” home, it’s nothing more than a spec home with no extras. I’ve already spent $25k upgrading things…not happy about that.

We lived out of state during the construction of our home. The Shea team made that process relatively stress free by communicating with us regularly with photos and email updates regarding the construction progress.

SOD was laid unevenly. Cabinets had obvious damage and was incorrectly installed. Electrical mounts are crooked. Cracks already showing up in the driveway and basement foundation. Porch concrete discolored. Baseboards were poorly attached with no pride in workmanship.

All I can review is my experience-but it has been amazing. Love my home .

Attention to detail was lacking on the final product for deliver. On our week prior to close the walls in the house were not painted the correct color.

I Love my Shea home!

Start to finish top notch experience.

The quality of our home is excellent. Our customer service rep, John is very responsive to our questions and resolves any issues quickly. He also follows up to be sure the issue has been resolved.

Only slight drawback is that the homes are too close together.

Excellent builder with a high quality product.

Overall our experience with Shea Homes and Shea Mortgage was very positive. We are enjoying our new home very much!

Everything has been going well.

Shea Finance was terrible we ended up not using them and had to pull money from savings to pay cash for house. Never recommend anyone to deal with Shea on the financial side.

Great lock step buying process.

Home is well insulated due to use of 2x6 studs. Seems solid.

the whole process was seamless and it continues with the service rep.

First 30 day punch list was long but expected. Our customer service rep assigned to our house was on top of all the issues. The trades were great and responsive to the issues as well. Only wish the dust and truck traffic would be improved by requiring trucks to use the access road.

Great experience, very happy with our home!

To get the lot I wanted I had to purchase a Shea Designer home. This meant I could not add any options to the home. While I understand not being able to delete anything, I fail to understand why buyers are not able to add options like an outdoor fireplace which would have increased the sales price and profit of Shea, and would have been a huge service to the buyer.

Front start to finish you will like someone has your interests at heart. Followup to any questions is fast. And if someone does not have the answer, they find out. It went very smoothly and I cant say enough about the customer service.

Fantastic, very happy to be back !

Quality home; Representative ensures any concerns are answered on a timely basis as well as any fixes are done immediately after each inspection.

Design home is well planned and very tastefully done.

Be active in your examination of the house and property, the company with follow up with problems that you find and repair them as needed.