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Shea Homes Reviews in Washington, VA

What Washington Homeowners Have to Say About Shea Homes.

Read all 83 verified reviews from homeowners that built a new home with Shea Homes in the Washington area. Washington homeowners have rated Shea Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.5 out of 5 stars in Washington Area

83 Reviews in Washington Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Responsiveness 4.7

Shea Homes in Washington Area

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Customer Reviews

Excellent builder

  • Patti B.
  • Verified HomeBuyer
  • February 09, 2021
  • Front Royal, VA

Overall I had a very good experience, everything on time even in these trying times. Home was presented as told, the team of sales to builders was excellent! Definitely would recommend anyone considering building with Shea to do so.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Trilogy - Builds a basic house with few frills, but some questionable "upgrades"

  • Jerry D.
  • Verified HomeBuyer
  • January 05, 2021
  • Front Royal, VA

Builds a basic house with few frills, but some questionable "upgrades" ill suited to the Va. climate.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

It's like the easy button!

  • Charles C.
  • Verified HomeBuyer
  • December 22, 2020
  • Front Royal, VA

Reasonable value in a friendly and highly amenitized community. Service was good both before AND after the sale.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Shea Homes - Trilogy - Have been in my home for two months.

  • Paul H.
  • Verified HomeBuyer
  • December 01, 2020
  • Front Royal, VA

Have been in my home for two months. Had a plumbing leak that was quickly fixed and some other relative minor issues. Some exterior trim work was poorly done for the price of the house I feel. Responsiveness to issues has been excellent so far. I think more time is needed in the home for a truly accurate review.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Shea Homes - Trilogy - The builder is very responsive to the punch list and is very

  • Lynn T.
  • Verified HomeBuyer
  • December 01, 2020
  • Front Royal, VA

The builder is very responsive to the punch list and is very good about getting whatever needs fixing done in a very timely fashion.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Shea builds a good overall home, but the options for interior are too limited

  • Mark S.
  • Verified HomeBuyer
  • November 11, 2020
  • Front Royal, VA

Shea is a production builder and inflexible to offer any options outside its standard ones. In some cases, like placing electrical outlets, they are very flexible, but in other cases, like flooring, appliances or kitchen/bathroom cabinetry, the choices are too constraining, staying within a single quality line from the manufacturer used (Wellborn in my case) and not offering true premium products. If you are OK with doing post-closing remodeling, then you can benefit from some of the things Shea does right, like overall great home layout, tankless water heater, and energy efficient house, ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

The craftsmanship

  • Ronald R.
  • Verified HomeBuyer
  • November 07, 2020
  • Front Royal, VA

From the purchase of my home to the settlement the process was excellent except that we were delayed due to the COVID Pandemic. The building of the home was beyond expectations and the Manager Courtlin kept us informed of the progress of the build the entire time and the care to make sure that our home was up to our expectations and he did such a great job. Shea Homes is lucky to have him.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

excellent overall

  • Peter H.
  • Verified HomeBuyer
  • September 17, 2020
  • Front Royal, VA

The home buying experience was professional, process driven, and yet flexible to accommodate my needs during this pandemic.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5