Shea Homes Reviews in Tacoma, WA

My first Shea home was 20 years old, a resale and I completely renovated it. Solid and well constructed. My current home is a new build and so far its been a wonderful experience. The Shea team is super responsive, friendly, and action oriented. Everything you want in a builder when you are buying a home.

The quality of this home is amazing. I really feel like it's home, and Ive only been here a short while.

The Evia model home is well made and has a great floor plan with 2 beds and 2 baths. The one big complaint is the position of the heat pump right out the primary bedroom window and the noise for me is too loud.

We had been looking for a smaller home after retiring from work, but had trouble finding the right combination of home and neighborhood in the town where we lived. This Shea home came on the market shortly after we renewed our search, and we are very pleased with it. It had been already finished, so I cannot speak to the experience of working with Shea from the ground up. However, Shea has been responsive to minor warrantee claims, in which they proved to be responsive and effective. We love the floor plan and general quality of the build.

We now are happy with the result but did have to work out some details that at first were not being handled well. We did work everything out and love this new home now.

My wife and I had almost got sucked into a very poor build quality home in the black diamond area by a different builder. Fortunately for us, their inept finance team took long enough for us to miss a closing, and realize that multiple issues with the home would never be addressed. A walk-through with a sign off on things yet to be done and extremely poor quality issues not addressed like tile work that looked like it was done by an amateur. These guys are the real deal, are exactly what they say they are and nothing more- good people and quality home.

We were treated well throughout the process. We love our new home and so happy to be here. We purchased a “quick” move in home. The team at Verterra and shea homes made it very easy..

I give the Homebuying experience 4 stars. The only drawback I experienced with the Shea company was that they do not go "out of the box". When you make a request, it was 100% denied. Boundaries were set, and they do not budged, and stayed within the lines. Sometimes, you need to give a little leeway...which would have made the experience a bit more personal, understanding, and not just another transaction with the seller. Other than that, I enjoyed working with your outstanding employees, particularly April, Trisha, Alicia, Frankie, Ryan, and Todd. Thank you.

The best customer service I have ever had in my new build experiences. They are there for during the entire building process from start to finish. I love the attention to detail provided. Shea homes even has periodic check in during the first year! Who else does that? I love it here!

We built two other homes in the past and this was a superior experience. Shea communicated often. They answered all our questions. The people have all been responsive and helpful.

despite a few cosmetic issues that have or will be resolved, this has been the best home purchase I have made. I love my Shea Home.

Loved being able to walk through models which helped decide on The model to call "home"! Had some great incentives which was a plus!

From our first visit in 2023, to our move-in this past February we have found this home design and buying experience to be superior overall.

The whole experience from purchasing, moving in, and responsiveness were outstanding. The house is very expensive for the square footage. But I think Shea Homes could improve in options 1: option for electric stove top 2: water spigots in back of home 3: patio should be wider (Latitude Model) 4: put a light in the pantry 5: a hot water circulating pump should be standard. Current set up wastes too much water in kitchen before one gets hot water

Sales Rep Bryanne was great. She was wonderful to work with, very responsive and helped us with a design option change. We sincerely appreciated your company honoring a customer’s request for changes.

Nice +55 Shea Home Trilogy Community.

This is more for the false advertising of our home. We bought our home because I loved the outdoor paint and all the detail. Well our house looks nothing like the picture of what it was sold to us as . Very disappointing. When asked they said oh ya those pictures are wrong . Well, that should have been told to us when we bought the house !!!!

The feeling is like buying an unfinished home. A linen closet, but no shelves or doors, a kitchen sink is only included if you select from the chepest counter top, pay additional for light wiring in the ceiling but no light bulb is included, etc. The backyard is not your choice but the HOA approved choice. Like it or not.

Beautiful area of the state with expensive, nicely designed homes. Sizes and color schemes are great. Some things in the home could have been done better. The HOA is strict and not quick to respond. Looking forward to the clubhouse being built. Glad we have a Lifestyle Manager already in place.

This was my first new construction purchase. It was a mix of experiences. My initial sales person disappeared. I learned she was gone via email and never felt that I had a single person that I could direct questions to after that. The most responsive person I dealt with was my Field Manager.

We love our new smart home ,Coming off of acreage its a little to get used to but we will. We love the area, were close to family,Shoping is very close, So many places to venture out to see.Love the weather.The only negative is I think the HOA is a little to much, To intrusive,to restrictive,But here again well get there.All in all its great.for us at our age it was a good move.

I think there prices were a little high and would have liked to have had more options available but there promise of resort style living is a great selling feature for the 55+ buyers.

Shea did a good job of including me in the building process from the very beginning. They kept me informed about each step and encouraged me to stop by and see what was happening so they could explain why they were doing what they were. They were an open book. I didn't have to hound them for information. If I had questions they were quick to answer them. The team I worked with was fantastic. I can't say enough good things about the people involved in the building of my home.

I have purchased homes before and had huge punch lists. Didn't have hardly any thing to fix. The quality, attention to detail, the finishing touches were all amazing. Working with every one was just as amazing. My real estate agent, Misti, I would not have gotten the house without her. The builder supervisor, David Burns, was equally outstanding. Kept me up to date on the process and every time I needed him, or had a question, he was there. Sometimes immediately. I LOVE LOVE LOVE my new home.

Brent Twadle was wonderful. He went above and beyond.