Village Builders Reviews

It is a beautiful home. However, I feel like it the builders did not take pride in their work and the overall construction was rushed. I had an inspection prior to closing however, I'm still finding construction errors.

My home buying journey was experience of a life time. I enjoyed every step and now enjoying this great home.

Felt like the process was rushed. Didn’t get really much info unless we press on them for it. We are first time homebuyers, which everyone we talk to is aware about. We kind of expect that we will be guided more. Our seller agent was done with us after the first meeting, felt like he didn’t have any idea about what’s happening as well. Issues were brought up after the final walkthrough, and had to wait for more than a month after closing for it to be resolved. Other than that, the house is good.

Great experience highly recommend Village Builder.

The sales person was quite responsive and helped us in the buying process. The entire team was good and helpful. House finishing is good. Overall, I’m happy with my decision

I would recommend village builders with your dream home they will make it to a realty and I promise you gonna love it like we do I really appreciate they use high quality materials from floor to the roof will last a lifetime this kind of home can pass to generation to generation design will never go out dated

Working with Lennar was not a great experience. I find the quality of the home to be lacking compared to builders in East Texas. Mainly carpeting in high traffic areas. The lack of lower pressure, energy saving water fixtures, ceiling fans and under the counter lighting in the kitchen. All these are huge differences at the same price point as new construction homes in East Texas and the Dallas area. I have replaced the carpeting and installed ceiling fans.

It was a smooth process from the sales rep to the finance process and closing. Thank you all.

Nothing to say other than the lowest grade of Sherwin Williams paint was used. Not sure where else corners were cut.

Very well built home, not everything thing is perfect but it’s 95%. The Village team was and is excellent to work with in getting things taken care of.

From start to finish everything went super smooth. Thomas in the sales office listened to my wants & offered the floor plans.. Showed houses, crunched numbers.. after filling out paper work i met Stephen with loans.. he is amazingbtoo.. was always on top of his job and eager to help with any questions.. The walk through BLAINE (warranty contact)& ERIK(construction manager)went well, any imperfections were addressed in a timely manner..The title lady did a great job. Helping with documents... The whole process took place securely online..at my convenience... Thank you LENNAR for making home buying simple and easy.... I highly recommend VILLAGE BUILDER / LENNAR to anyone looking to purchase new home.. ... More

1. The day if the final walk many details of the home were still not completed. Told Lennar Sales rep I wouldn't sign if House was not finished and said that I could lose the interest rate I got if I didn't sign and said I would be able to submit service requests under warranty. 2. Even though materials used seem to be better than other houses I saw, finishes were poorly made: paint on the floor, caulking, dirty bricks; connections were not properly made so that all rooms had internet. For a "Village Builder" house which has theoretically better finishes than Lennar, these details were not taken care of. 3. Grass had to be replaced the day of closing but they only changed part of it and promised they'd replace the rest if it didn't grow back. I submitted a service request and what they did is send a guy with fertilizer and asked me to wait a month to if it gets better. It's all weed and nothing is growing in the areas they didn't replace before closing. 4. Customer Care guy (the one who takes care of my warranty requests) is attentive and shows willingness to help, and has been very patient. Except for the grass, the rest of my service requests have been taken care of. If it wasn't for him, the experience would've been more stressful. 5. Since the appraisal was the same as what I paid, I guess the value for what I am paying is ok. I only wish I didn't have to be submitting service requests for that many things. A house should be completed when one sign, not with these many details to be fixed. If you are buying a Village Builder home, just make sure to check everything before signing, and don't let them rush you. ... More

Great builder on top of their work and the staff is on top of everything.

Not happy with several things with our new build. The sod that was laid was terrible looking when it was first laid & it has not filled in like the David Weekly home next door. The sod next to us was lush & green from the start. Finish items that were on our list to complete never got finished, trim was not installed in bathroom & several places were not caulked. Also the front of out house was not like the Bristol picture we were sold on. Would not buy another Village Builder home

The experience was not terrible at all and I would recommend village builders. Keith my sales rep was really great and responsive. When it came time to do my walk thrus and addressing concerns around the home (some was just due to lack of caring) and bringing up my concerns to Daniel, he was defensive and had an excuse for everything. I spoke to several other new home buyers who all had the same experience with him as well. With one concern he asked me “is this really important to you?”. I didn’t appreciate the way he handled our concerns. At the end of the day, it all got done but once we moved in we could see his team cut corners a lot and there were still a lot of issues. We have had to file a warranty claim a few times since moving in a month ago. The warranty guy Jorge has been really great and responsive and we appreciate that. ... More

The experience was very good!

Beautiful homes with many amenities.

There were delays for several months. The quality of paint, texture was very bad. Even Lennar home inspector was surprised on the bad quality. We still see some texture patches falling.

Roni, Jamal and Brett were easy to work with and answered all my questions/concerns. Amazing company and excellent customer service.

Our sales person John was great. Lennar mortgage was awful to deal with, they absolutely did not have their act together. They didn’t listen, they made unnecessary changes to our loan causing more paperwork and potential delays only to not use the changes. They lacked a basic understanding of their job.

From the beginning to the final purchase they make the process very smooth and easy. Very helpful and great customer service. Helped in choosing the house to applying for mortgage in just a click with their own in house mortgage company at a rate that market cannot compete with.

It was a positive buying experience with Laura, is remarkable how she spends time with you to go though every little detail about buying the house we chose, so easy and professional, w definitely would buy a house again with Lennar Village Builders and their staff

We thought our home selection and building process would be a wonderful experience. However, this process has been disappointing from the start. Since we have never had a home built before, we were excited to be able to select options to get just what we wanted. Along the way we encountered challenges such as delay's, closing date pushed back, delay in Lennar financing (while an increase in interest rates), wrong items such as faucet fixtures, door handles, etc. that were installed in the home. Needless to say, things were rushed at closing (late November) and we are still having to deal with issues that should have been done right or fixed right the first time. We have a laundry list of issues that are still going to take time to fix. During the build we pointed out multiple issues and were told, "don't worry, it will all be fixed by the time you move in." Well, that did not happen. Extremely disappointed. ... More

All people we worked with showed real concern and interest in our being happy with our purchase. Laura responded honestly and professionally to our requests. Maina (sp? sorry) was VERY good with making sure we were pleased with the outcome of the home. Caesar, was super nice and I believe tried to help as much as possible. Everything UP TO the final walk was awesome. Then, we sign the papers, and make the payment and the house was a mess when we moved in. The tile person did not repair as expected and left a lot of dirt on the walls and did poor work with the repairs. I can not believe that this could have been as bad as it was. Really disappointed with that. The house in general was dirty. Windows, floor, carpet all dirty. Then the painter, that came in fixed the issues, but left spots all over the floor where he was working. In every spot. I wish that this part of the sale went as well and it really makes me concerned about pulling the workers back into my house as I don't want other issues. Caesar was very professional and helpful, but unfortunately, sometimes your contractors can really snowball that great service. I do love our home, but at any price point in a home, I really wished that the final part of the process was shown some pride in workmanship I am hopeful that there is a turnaround of our views after we have warranty work done. The final items are what leave a customer pleased. I am hopeful that the warranty can come close in satisfaction to the first part of our experience. ... More

Good service, some overlooked details but overall good experience.