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Village Builders Reviews

What Homeowners Have to Say About Village Builders.

Village Builders has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Village Builders 213 homeowner reviews to learn why they are the right team to build your new home.

Village Builders

has 3.8 out of 5 stars in All Areas

213 Reviews in All Areas

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Value 3.9

Responsiveness 3.8

Customer Reviews

New Home exceptions fulfilled

  • Eddie R.
  • Verified HomeBuyer
  • March 17, 2020
  • Cypress, TX

Lovely experience with sales and finance team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

4.5

  • Jeremiah N.
  • Verified HomeBuyer
  • September 26, 2019
  • Richmond, TX

I loved my new home, it is very gorgeous and built with exquisite materials. The kitchen cabinet and masters bedroom room closet is very unique and beautiful and can't be compared with other builders. I loved village builders and strongly recommend them to my friends and other buyers out there.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great choice

  • Vrajesh M.
  • Verified HomeBuyer
  • July 23, 2019
  • Richmond, TX

I cant be more happy than i am after making the decision to purchase Village Builders home over other builders

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Wonderful

  • Maria A.
  • Verified HomeBuyer
  • June 21, 2019
  • Austin, TX

So Happy in our New House We just had a problem with plumbing and Tommy the builder addressed the problem right away

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Builder/warranty rep

  • Joshua R.
  • Verified HomeBuyer
  • June 06, 2024
  • Katy, TX

Builder was amazing and attentive. Warranty rep has been amazing. Overall very happy with my purchase. Only downfall is the neighboring construction

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Nice and overall pleasant experience.

  • Scott B.
  • Verified HomeBuyer
  • April 10, 2024
  • Keller, TX

Everyone has been great. From the saleman, the construction manager, Mortgage, title, and now warranty customer service! We love the look, layout, and feel of our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Easy closing and overall great experience

  • Daniel L.
  • Verified HomeBuyer
  • June 21, 2023
  • Pinehurst, TX

Very well built home, not everything thing is perfect but it’s 95%. The Village team was and is excellent to work with in getting things taken care of.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Village Builders - Bought an inventory home.

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2020
  • Humble, TX

Bought an inventory home. Fantastic service. Some minor issues with work couldn’t be fixed, but overall great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

good

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2020
  • Richmond, TX

the house is good and the service is very well and wonderful.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Bang for your Buck!

  • Anonymous
  • Verified HomeBuyer
  • February 28, 2020
  • Cypress, TX

We bought a lot of house for a very reasonable price from Village Builders and the overall building experience including selecting options, materials and colors greatly exceeded our expectations.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Village Builders - Good choice!

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Leander, TX

Good choice!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Sales Person Bill at Village Builders is the BEST!!!!

  • Venumadhava M.
  • Verified HomeBuyer
  • July 31, 2019
  • Prosper, TX

Overall experience was awesome. They did hear our issues and took care of them promptly. Our Salesperson Bill was the best and without him, this home deal would not have been possible. He has stood by us throughout the transaction and guided us at every step. Village Builders took care of us and we are enjoying our home today. Special thanks to Bill.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Review of the Grand Prairie

  • Derek G.
  • Verified HomeBuyer
  • November 01, 2024
  • Hockley, TX

We are very pleased with our purchase. Our builder was exceptional and the warranty team is very prompt and courteous. Our home is beautiful and the community and landscaping is wonderful. The residents are welcoming and the community events are outstanding. The Grand Prairie is the place to be.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Helpful service department to solve problems

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2023
  • Keller, TX

Beautiful homes with many amenities.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Village Builders - Response by service to make repairs is quick

  • George A.
  • Verified HomeBuyer
  • August 04, 2021
  • Porter, TX

Response by service to make repairs is quick

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Village Builders - The person who we delt with mostly (Sheryl) was very helpful

  • John P.
  • Verified HomeBuyer
  • July 13, 2021
  • Sunnyvale, TX

The person who we delt with mostly (Sheryl) was very helpful to us that helped the whole process kind of easy even though there was a slight delay.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

CUSOMER SERVICE AFTER THE SALE

  • Gerald G.
  • Verified HomeBuyer
  • May 02, 2021
  • Richmond, TX

We've been in our home for nearly 6 months and so far everyone has been very responsive to any general questions we've had and the few (minor) warranty issues that have arisen. The person responsible for coordinating warranty repairs is quick to respond, follows up to make sure we are satisfied with the corrective action taken, and always seems genuinely concerned about our satisfaction with the service provided. In addition, our Salesperson and the Construction Supervisor also touch base periodically to "see how things are going?".

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great house

  • Ryan S.
  • Verified HomeBuyer
  • February 26, 2020
  • Frisco, TX

Great experience buying a great house! Easy!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Village owner

  • Rachel P.
  • Verified HomeBuyer
  • September 24, 2019
  • Katy, TX

I love my new home, just a few design wishes I think should have been incorporated for the Ellsworth model. A mud build in at the garage entrance. There is a lot of space under the stairs and a built in there would be more utilized and practical for a family in such a large home. Secondly a linen closet up stairs near the two additional bed rooms. Once again, this house is too large just to have one linen closet in the whole house down stairs in the master. This was not thought through well for a family living situation. Other than that the home is nice.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Sales rep was great, the project manager was not so great.

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2023
  • Fulshear, TX

The experience was not terrible at all and I would recommend village builders. Keith my sales rep was really great and responsive. When it came time to do my walk thrus and addressing concerns around the home (some was just due to lack of caring) and bringing up my concerns to Daniel, he was defensive and had an excuse for everything. I spoke to several other new home buyers who all had the same experience with him as well. With one concern he asked me “is this really important to you?”. I didn’t appreciate the way he handled our concerns. At the end of the day, it all got done but once we ...

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Village Builders - The home buying experience was great .

  • Kimberly C.
  • Verified HomeBuyer
  • August 31, 2021
  • Humble, TX

The home buying experience was great . I just got some misleading information about my house .

Total Score 5


Quality 5

Trustworthiness 1

Value 5

Responsiveness 5

Good

  • Viviana C.
  • Verified HomeBuyer
  • October 18, 2022
  • Porter, TX

I love the neighborhood the area is very clean and it’s very calm

Total Score 5


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

Very Good

  • Anonymous
  • Verified HomeBuyer
  • May 16, 2023
  • Katy, TX

The experience was very good!

Total Score 5


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

A wonderful experience

  • Scott F.
  • Verified HomeBuyer
  • October 06, 2020
  • Austin, TX

With a late start and the pandemic, still were able to get us into our beautiful home in a reasonable timeline.

Total Score 5


Quality 5

Trustworthiness 0

Value 5

Responsiveness 0

New home

  • Kyle B.
  • Verified HomeBuyer
  • August 07, 2019
  • Cypress, TX

Our salesperson and service coordinator were/are excellent. The main problem with the house is the landscape design, in particular the irrigation system design. Zones should never include grass and plants as the watering requirements are very different for each. I have spent a lot of time, effort and money replacing shrubs while trying to get the watering balance correct. We're very disappointed in this area of the home particularly because the rest of the home shows nicely.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

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