Village Builders Reviews

Long story short, we had 3 sales people and 3 foremen throughout this process and the problems don't end there. The final foreman was amazing but he had to repair and fix a lot of stuff the other crews did poorly. The customer care rep is working hard for us but again, we should not have to be repairing this many things with a brand new $500K home.

We had the worst experience working with Village Builders. Our salesperson and her manager were unprofessional and offered no resolution to our concerns. They were unknowledgeable about the features of our new home and made no attempt to make us feel comfortable. We do love our home, but the home buying process for our home was a nightmare for us (especially with us being first time home buyers). If we ever purchase another home in the future, it will not be with Village Builders.

With a late start and the pandemic, still were able to get us into our beautiful home in a reasonable timeline.

Great staff

The experience had it's ups and downs as you would expect when building a home from start to finish, but over all the experience was good. The workmanship is okay, but the quality of the materials in some areas seems lacking for an expensive home (e.g. cheap paint, sink disposer) - things you don't really notice until you're in the house for a little while. We love our new home and would build with VB again. The trades are a bit careless and that's where you have to really stay on top of things.

Purchased a home in October 2019 and closed in November 2019 so Village could book the sale in 2019 accounting year at their request. We were told the items that needed to be replaced or repaired would be taken care of and not to worry, it is now May 2020 and we are still waiting for Village/Lennar to make good on their promise. We have had multiple customer care representatives and construction managers addressing the issues and we are extremely frustrated. We closed in late November but the home was unavailable to move into until late March because all the windows needed to be replaced, the cabinets in the kitchen, bathrooms and laundry room also needed to be repaired and re-stained. The drywall in the Powder Bathroom needed to be repaired and the ceiling in the Kitchen and we are still waiting for the for additional work to be done. I had to repair the tile flooring at my expense $1,400.00 because the staff that is in customer care kept changing throughout November through February, and I could not wait. The yard is not level we have sinkholes, trenches, low spots that need leveling which they never have done. Every door handle in the house is either dented or scratched. We were missing door stoppers, doors would not close, painting needed to be done and still needs to be done and I have also hired someone to paint places that should of been done by Village at the cost of $1,400.00. This is my 14th new home in 40 years and is the worst experience and poorest quality and biggest disappointment I have ever experienced. I would not recommend Lennar or Village to anyone. ... More

excellent job, we love our home.

Built many homes and village has been the best in terms of value, timeliness, and flexibility. They met all of our requests in a professional manner and were able to incorporate changes without delaying build time. Would build with village again. Oscar and Katie were awesome.

Really great home. Extremely satisfied with the product quality and craftsmanship

We are very pleased with the Renaissance series home built by Village Builders. The home is truly beautiful and exceeded our expectations.

I was hooked at the entrance, then the front door, next the hardwood floors, let us not forget the added brickwork around the cook top with windows galore. I love it.

not enough breakers in the box to allow for multiple plugs to be used on the outside of the home. There is a single 15v amp for all electrical outlets on the outside of the home. Yards are disaster zones that will cost you money to fix, level and correct their landscaping issues. Mainly drainage, sprinkler system and grass. Lots of garbage left in yard and they just threw sod on top of it.

We moved into our home and have many outstanding issues that were not fixed promptly. It felt like once the home was sold to us, making sure things worked correctly was not a top priority. Also, communication with customer service has been very difficult. I've had to submit questions 7 different ways and still am not getting clear answers.

Find out more about the amenities!!

Quality of the home is poor, used sub standard fixtures (light, faucets, ...) the house does not feel like a high end home. The workman ship is also poor. In my opinion even 2 star is high.

Dishwasher never worked, once we had problems, we had to go to GE, still unresolved. Many paint and caulking issues we had to handle ourselves. Landscaping terrible, found Styrofoam and other debris under sod. We found out too late there were many options we could have had but were never presented. Sales person promised a lot just to get the sale, then blamed the home office.

The entire process was flawless!! From deciding on the house designs to closing. I got more than I expected. We are enjoying our new home and the features

My experience with Village Builders was excellent! I was kept up to date throughout, they were very responsive, and finished on time. We love our new home and the quality is excellent! I highly recommend them!

I was not happy with VB during the construction phase. I'd ask about something on the drawings and their response was "Oh, we just use the drawings as guidelines. They are not exact." We were rushed into closing before all construction was finished. And the warrantee reps were almost nonexistent. We would have contact with one person and then never hear from them. Four months after close, we are still waiting on things to be corrected.

the house is good and the service is very well and wonderful.

We had a wonderful experience and our sales person Andy really came through for us and our needs

Nice home for new home buyers.

Highly satisfied. Tammy the sales person is too good.

Very disappointed in the level of service that Village Builders used during our build. If we weren't there to inspect the progress on a weekly/almost daily cadence, this house would be worse than it already is. No time spent making sure things were done according to plan. Poor craftsmanship and no time maintenance lead to poor quality.

Mortgage experience was the worst possible. Slow responses and asking questions about issues the underwriters should have understood. Warranty issues were resolved, but attitude was poor. Lack of followup.