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Village Builders Reviews
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What Homeowners Have to Say About Village Builders.
Village Builders has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Village Builders 278 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Village Builders - not enough breakers in the box to allow for multiple plugs to
- Anonymous
- Verified HomeBuyer
- April 21, 2020
- Spring, TX
not enough breakers in the box to allow for multiple plugs to be used on the outside of the home. There is a single 15v amp for all electrical outlets on the outside of the home. Yards are disaster zones that will cost you money to fix, level and correct their landscaping issues. Mainly drainage, sprinkler system and grass. Lots of garbage left in yard and they just threw sod on top of it.
Total Score 1
Quality 3
Trustworthiness 4
Responsiveness 4
Beautiful home, issues with customer service
- Anonymous
- Verified HomeBuyer
- April 07, 2020
- Austin, TX
We moved into our home and have many outstanding issues that were not fixed promptly. It felt like once the home was sold to us, making sure things worked correctly was not a top priority. Also, communication with customer service has been very difficult. I've had to submit questions 7 different ways and still am not getting clear answers.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 2
Great investment! Great Builder family!
- James W.
- Verified HomeBuyer
- April 07, 2020
- Austin, TX
Find out more about the amenities!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
House not worth the money
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Frisco, TX
Quality of the home is poor, used sub standard fixtures (light, faucets, ...) the house does not feel like a high end home. The workman ship is also poor. In my opinion even 2 star is high.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Unreliable
- Mark P.
- Verified HomeBuyer
- March 31, 2020
- Lewisville, TX
Dishwasher never worked, once we had problems, we had to go to GE, still unresolved. Many paint and caulking issues we had to handle ourselves. Landscaping terrible, found Styrofoam and other debris under sod. We found out too late there were many options we could have had but were never presented. Sales person promised a lot just to get the sale, then blamed the home office.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 2
Great Experience
- Antony J.
- Verified HomeBuyer
- March 31, 2020
- Humble, TX
The entire process was flawless!! From deciding on the house designs to closing. I got more than I expected. We are enjoying our new home and the features
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Completely satisfied
- Christine L.
- Verified HomeBuyer
- March 27, 2020
- Prosper, TX
My experience with Village Builders was excellent! I was kept up to date throughout, they were very responsive, and finished on time. We love our new home and the quality is excellent! I highly recommend them!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No Stars for Quality or Follow up service
- Frederick J.
- Verified HomeBuyer
- March 26, 2020
- Houston, TX
I was not happy with VB during the construction phase. I'd ask about something on the drawings and their response was "Oh, we just use the drawings as guidelines. They are not exact." We were rushed into closing before all construction was finished. And the warrantee reps were almost nonexistent. We would have contact with one person and then never hear from them. Four months after close, we are still waiting on things to be corrected.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
good
- Anonymous
- Verified HomeBuyer
- March 26, 2020
- Richmond, TX
the house is good and the service is very well and wonderful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Wonderful experience
- Walter P.
- Verified HomeBuyer
- March 26, 2020
- Conroe, TX
We had a wonderful experience and our sales person Andy really came through for us and our needs
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Village Builders - Nice home for new home buyers.
- Carol G.
- Verified HomeBuyer
- March 24, 2020
- Lewisville, TX
Nice home for new home buyers.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Village Builders - Highly satisfied.
- Antobennestsha J.
- Verified HomeBuyer
- March 24, 2020
- Plano, TX
Highly satisfied. Tammy the sales person is too good.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Least amount of service necessary
- Aaron B.
- Verified HomeBuyer
- March 24, 2020
- Austin, TX
Very disappointed in the level of service that Village Builders used during our build. If we weren't there to inspect the progress on a weekly/almost daily cadence, this house would be worse than it already is. No time spent making sure things were done according to plan. Poor craftsmanship and no time maintenance lead to poor quality.
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 2
Survey for Graystone Hills
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Conroe, TX
Mortgage experience was the worst possible. Slow responses and asking questions about issues the underwriters should have understood. Warranty issues were resolved, but attitude was poor. Lack of followup.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
Not happy with workmanship
- Anonymous
- Verified HomeBuyer
- March 19, 2020
- Spring, TX
The crew that worked on my house were very careless. They made quite a few mess to my house
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 4
Quality/Price
- Tanjalyn H.
- Verified HomeBuyer
- March 17, 2020
- Richmond, TX
I love my home but the ratings are based on the workmanship and the price. Small things like bad painting, caulking, and having to follow-up on work orders.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Village Builders is a solid company who stands behind their product
- Chad W.
- Verified HomeBuyer
- March 17, 2020
- Conroe, TX
We bought a town home and love it. It was a good home buying experience and great product.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We love our new home!
- Rachel B.
- Verified HomeBuyer
- March 17, 2020
- Austin, TX
We have been in our new home for 5 months now and couldn't be happier with the quality, design and service that Village Builders provided.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Home exceptions fulfilled
- Eddie R.
- Verified HomeBuyer
- March 17, 2020
- Cypress, TX
Lovely experience with sales and finance team
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great build quality and design
- Mandeep K.
- Verified HomeBuyer
- March 17, 2020
- Lewisville, TX
We moved into this house 5 months back. It was a spec home and we liked the design a lot which gives a very lavish feel. Village builder being premium segment of lennar builder has lot of features by default that would otherwise come as an upgrade in lennar built homes. Price is more than what you'd pay for regular lennar home but with the upgraded design and all the features its right on point. we've had couple of maintenance calls(under 1 year warranty) in last 5 months which were addressed very nicely. So overall we like the house till now and hope the same for future.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Generally satisfied.
- Richard R.
- Verified HomeBuyer
- March 17, 2020
- Cypress, TX
We currently have some small problems and we are planning to have a home inspection done soon before we contact Lennar for repairs.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Village Builders - We love our home.
- Kryshon B.
- Verified HomeBuyer
- March 17, 2020
- Spring, TX
We love our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing house in a great location.
- Carlos A.
- Verified HomeBuyer
- March 04, 2020
- Conroe, TX
Village Builders helped us through the process of buying the house, as far as holding the house for 2 months until we were able to close on it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Builder is not trustworthy
- Anonymous
- Verified HomeBuyer
- March 01, 2020
- Cedar Park, TX
We had issues with the building process & it was not addressed in timely manner. We were promised few issues will be fixed after closing the home. It’s been 5 months now from closing and the promised items are still not addressed.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Great Bang for your Buck!
- Anonymous
- Verified HomeBuyer
- February 28, 2020
- Cypress, TX
We bought a lot of house for a very reasonable price from Village Builders and the overall building experience including selecting options, materials and colors greatly exceeded our expectations.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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