Skip main navigation

Village Builders Reviews in Austin, TX

What Austin Homeowners Have to Say About Village Builders.

Read all 12 verified reviews from homeowners that built a new home with Village Builders in the Austin area. Austin homeowners have rated Village Builders an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Village Builders's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Village Builders

has 3.5 out of 5 stars in Austin Area

12 Reviews in Austin Area

Star Rating Breakdown

5 ★ 6

4 ★ 0

3 ★ 1

2 ★ 3

1 ★ 2

Ratings by Category

Overall 3.5

Quality 3.5

Trustworthiness 3.2

Value 4

Responsiveness 2.6

Village Builders in Austin Area

View Homes

Customer Reviews

Experience with Brian & Village Builders was amazing

  • Steven G.
  • Verified HomeBuyer
  • April 11, 2022
  • Austin, TX

The experience with Brian & Village Builders was amazing. Very thorough - great meetings going over the house in the lead up the purchase. He also followed up after the sale.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Surprisingly good experience!

  • Todd M.
  • Verified HomeBuyer
  • March 31, 2021
  • Austin, TX

Found the house and got it on a quick close and everyone worked well to make it a pleasant buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Village Builders

  • Christopher S.
  • Verified HomeBuyer
  • March 31, 2021
  • Austin, TX

We absolutely love our new home. We especially want to recognize Brian, our Construction Manager. He has gone above and beyond with helping us with issues that have arisen with our new home. We give him 5++ stars. He is professional, and always gets things done as promised!! Fantastic manager!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service.

  • Adam R.
  • Verified HomeBuyer
  • January 12, 2022
  • Austin, TX

Great/timely communication from all folks involved in the homebuying process and a high quality of craftsmanship. When there have been issues, the builder is quick to respond/address.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

They care about the quality of our home

  • Richard W.
  • Verified HomeBuyer
  • May 04, 2021
  • Austin, TX

Village Builders has built a home we love and with high quality. Of course, there's no such thing as perfection, and we didn't expect every little detail to be superb, but the overall quality and completeness of our home is awesome. We love where we live and get lots of compliments on our home, inside and out. It's important if you're buying new construction to know what you get and don't get, and to be prepared to add the upgrades you need to complete your home yourself or else you may feel disappointed (e.g. curtains and other finishing touches that you will personalize your home with).

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

A wonderful experience

  • Scott F.
  • Verified HomeBuyer
  • October 06, 2020
  • Austin, TX

With a late start and the pandemic, still were able to get us into our beautiful home in a reasonable timeline.

Total Score 5


Quality 5

Trustworthiness 0

Value 5

Responsiveness 0

Pending issues

  • Jesus G.
  • Verified HomeBuyer
  • April 26, 2021
  • Austin, TX

Pending issues for 4 months

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 1

Construction Not Complete Before Close

  • Ryan B.
  • Verified HomeBuyer
  • January 19, 2022
  • Austin, TX

Our construction manager rushed us into closing on our home without several items completed. Since our close, we haven't heard from him. I had to reach out to his manager to gain traction on the process. It seemed like a lot of promises without the results.

Total Score 2


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Village Builders - The house is nice with quality materials.

  • Brian L.
  • Verified HomeBuyer
  • January 19, 2022
  • Austin, TX

The house is nice with quality materials. Purchase price right at $1,0m and the craftsmanship is not any better than some of the cheaper investment properties I own. In fact, Craftmanship is pretty poor across the board. Another frustration is we have been in the home 2.5 months and have a pretty substantial punch list of about 40+ items. I have built 4 homes and usually the punch list is knocked out in about 30-60 days with maybe some minor items lingering past that time frame. To date in writing this review VB has moved the porta potty to the next door neighbors yard and made one ...

Total Score 2


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

Lack of quality, attention & responsiveness.

  • Alex P.
  • Verified HomeBuyer
  • June 11, 2021
  • Austin, TX

Lack of quality and attention around the workmanship is ridiculous for paying close ro 900k for a home. Nearly all doors and door frames are dinged, dented, bonded, repainted or in the worst case just left as is. Outlet cutouts are over cut and the wall is repair around many of them or not repaired at all. Baseboards are not smoothly connected to each other. Wall is damaged in areas and never fixed. Cabinets have dings are are obviously bonded and covered with touch up paint rather than replaced. Tiles are hazy and will not come clean. Customer service seems to only respond when babysitting ...

Total Score 2


Quality 2

Trustworthiness 3

Value 2

Responsiveness 1

False promises and horrible workmanship and quality of construction.

  • Phani A.
  • Verified HomeBuyer
  • January 18, 2022
  • Austin, TX

Please do not buy from Lennar. They over promise and under deliver. Horrible construction quality, cheap material. Do not get trapped in what they say.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Village Builders - Broken promises, missed deadlines, and forced to close on an

  • Anonymous
  • Verified HomeBuyer
  • January 04, 2022
  • Dripping Springs, TX

Broken promises, missed deadlines, and forced to close on an incomplete home.

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1