Village Builders Reviews in Dallas, TX

Nice home for new home buyers.

- Financing process was tedious but finally it worked out fine. - calling for repairs is very slow and challenging process.

Workmanship and design need improve.

We have built 3 other new homes so we have alot to compare against. This was an average experience with an average quality home/builder. Likely would not contract with them again, but they were only builder available in the area we wanted to be in.

There were delays for several months. The quality of paint, texture was very bad. Even Lennar home inspector was surprised on the bad quality. We still see some texture patches falling.

The quality of products and the craftsmanship needs some works and need to user higher quality of products and appliances based on the value of the house and the neighborhood. Overall, I am enjoying my new house.

Flooring was poor quality they won’t repair it. Wall repairs were not done on time.

Poor issue resolution

Builder will ask you to close even Unfinished home. And later we have to run behind them to make the work done. And warranty team response is almost zero. They come visit and goes away. Never fixes the problem.

I was expecting a better customer service and responsiveness from the team , but that was not the case. Whenever I inquired about any issue or asked about progress on construction side there was a dead silence. Not knowing what is going on and the reasons that were stopping the progress on construction was very difficult to deal with. I would suggest you find a better builder in the market who address your concerns and responds to issues or queries promptly and puts your mind at ease when spending the fortune on a house.

Extremely poor quality. Sales person is terrible. Construction manger rushes to close without addressing the issues. Don’t feel like worth of money.

Quality of the home is poor, used sub standard fixtures (light, faucets, ...) the house does not feel like a high end home. The workman ship is also poor. In my opinion even 2 star is high.

I always had a fear that I won’t get the house. Once I got the house many things are not wee done for the price I paid for the house. I find deficiencies every day.

Initially, the builder seemed to understand our concerns, however, in the end, the workmanship and communication were so poor. They would not own up to their mistakes and statements. Since our purchase, we have had a roof leak, electrical issues, major wall texturing problems, cabinet paint issues, quartz stone in the kitchen mismatched (glossy areas and matte areas; builder stated that this glossiness will fade back to matte in the near future), garage door problems, etc.

Dishwasher never worked, once we had problems, we had to go to GE, still unresolved. Many paint and caulking issues we had to handle ourselves. Landscaping terrible, found Styrofoam and other debris under sod. We found out too late there were many options we could have had but were never presented. Sales person promised a lot just to get the sale, then blamed the home office.

Construction Workmanship and materials are bad , over all construction quality is bad . The Home buyers are not given correct options and advise during Upgrades selection and designer options . Over all they just some how try to sell without worrying about Customer satisfaction .

This builder village or lennar does not have ethics. They doesn’t respect their own properties when building around. Once they sold the house they don’t care about that property, very rude customer warranty department. When an issue arises it’s like a bouncing ball, like bureaucratic issue, pushing on each other rather then focusing to resolve the customer issue. Poor quality construction for the price paid. I built customer home in the past with the same price of high quality.