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Village Builders Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Village Builders.

Read all 42 verified reviews from homeowners that built a new home with Village Builders in the Dallas area. Dallas homeowners have rated Village Builders an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Village Builders's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Village Builders

has 3.7 out of 5 stars in Dallas Area

42 Reviews in Dallas Area

Ratings by Category

Overall 3.7

Quality 3.6

Trustworthiness 3.7

Responsiveness 3.7

Village Builders in Dallas Area

View Homes

Customer Reviews

Unreliable

  • Mark P.
  • Verified HomeBuyer
  • March 31, 2020
  • Lewisville, TX

Dishwasher never worked, once we had problems, we had to go to GE, still unresolved. Many paint and caulking issues we had to handle ourselves. Landscaping terrible, found Styrofoam and other debris under sod. We found out too late there were many options we could have had but were never presented. Sales person promised a lot just to get the sale, then blamed the home office.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Completely satisfied

  • Christine L.
  • Verified HomeBuyer
  • March 27, 2020
  • Prosper, TX

My experience with Village Builders was excellent! I was kept up to date throughout, they were very responsive, and finished on time. We love our new home and the quality is excellent! I highly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Village Builders - Nice home for new home buyers.

  • Carol G.
  • Verified HomeBuyer
  • March 24, 2020
  • Lewisville, TX

Nice home for new home buyers.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Village Builders - Highly satisfied.

  • Antobennestsha J.
  • Verified HomeBuyer
  • March 24, 2020
  • Plano, TX

Highly satisfied. Tammy the sales person is too good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great build quality and design

  • Mandeep K.
  • Verified HomeBuyer
  • March 17, 2020
  • Lewisville, TX

We moved into this house 5 months back. It was a spec home and we liked the design a lot which gives a very lavish feel. Village builder being premium segment of lennar builder has lot of features by default that would otherwise come as an upgrade in lennar built homes. Price is more than what you'd pay for regular lennar home but with the upgraded design and all the features its right on point. we've had couple of maintenance calls(under 1 year warranty) in last 5 months which were addressed very nicely. So overall we like the house till now and hope the same for future.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great house

  • Ryan S.
  • Verified HomeBuyer
  • February 26, 2020
  • Frisco, TX

Great experience buying a great house! Easy!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Doesn’t have ethics

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2019
  • Frisco, TX

This builder village or lennar does not have ethics. They doesn’t respect their own properties when building around. Once they sold the house they don’t care about that property, very rude customer warranty department. When an issue arises it’s like a bouncing ball, like bureaucratic issue, pushing on each other rather then focusing to resolve the customer issue. Poor quality construction for the price paid. I built customer home in the past with the same price of high quality.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Village Builders - Experience was great as a first time new home build buyer.

  • Earl W.
  • Verified HomeBuyer
  • November 21, 2019
  • Prosper, TX

Experience was great as a first time new home build buyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome experience

  • Ajay S.
  • Verified HomeBuyer
  • October 01, 2019
  • Plano, TX

I had awesome experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Village Builders - When it comes to responding the issues they are very efficient.

  • Minaz R.
  • Verified HomeBuyer
  • October 01, 2019
  • Frisco, TX

When it comes to responding the issues they are very efficient.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Poor issue resolution

  • Aman T.
  • Verified HomeBuyer
  • September 25, 2019
  • Frisco, TX

Poor issue resolution

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

True Professionals

  • Julian K.
  • Verified HomeBuyer
  • September 24, 2019
  • Frisco, TX

Everyone we encountered during the home buying process made my wife and I feel at ease. They promptly answered all our questions and handled any issues we had quickly and professionally. I’d absolutely buy from Village Builders again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Person Bill at Village Builders is the BEST!!!!

  • Venumadhava M.
  • Verified HomeBuyer
  • July 31, 2019
  • Prosper, TX

Overall experience was awesome. They did hear our issues and took care of them promptly. Our Salesperson Bill was the best and without him, this home deal would not have been possible. He has stood by us throughout the transaction and guided us at every step. Village Builders took care of us and we are enjoying our home today. Special thanks to Bill.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Village Builders - Extremely poor quality.

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2019
  • Frisco, TX

Extremely poor quality. Sales person is terrible. Construction manger rushes to close without addressing the issues. Don’t feel like worth of money.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Not What We Expected When Building a New Home

  • Jorell G.
  • Verified HomeBuyer
  • July 25, 2019
  • Prosper, TX

Village Builders builds a beautiful home. It rivals some of the most expensive homes on the market. The downfall with this builder is the experience we've had with their warranty department. They are slow to respond to repair requests. It often takes them several attempts to get some of our requests right. The communication is slow to nonexistent with them as well. We just want to feel like we're being well taken care of and not ignored in regards to the biggest investment most people will ever make. Village Builders falls far short in this regard.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 1

New Buyer

  • Pragnesh M.
  • Verified HomeBuyer
  • July 16, 2019
  • Lewisville, TX

The quality of products and the craftsmanship needs some works and need to user higher quality of products and appliances based on the value of the house and the neighborhood. Overall, I am enjoying my new house.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Overall Working with Village Builder's Team

  • Syed S.
  • Verified HomeBuyer
  • July 10, 2019
  • Frisco, TX

- Financing process was tedious but finally it worked out fine. - calling for repairs is very slow and challenging process.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2