Village Builders Reviews in Houston, TX

I loved my new home, it is very gorgeous and built with exquisite materials. The kitchen cabinet and masters bedroom room closet is very unique and beautiful and can't be compared with other builders. I loved village builders and strongly recommend them to my friends and other buyers out there.

I cant be more happy than i am after making the decision to purchase Village Builders home over other builders

Builder was amazing and attentive. Warranty rep has been amazing. Overall very happy with my purchase. Only downfall is the neighboring construction

Very well built home, not everything thing is perfect but it’s 95%. The Village team was and is excellent to work with in getting things taken care of.

Bought an inventory home. Fantastic service. Some minor issues with work couldn’t be fixed, but overall great experience.

the house is good and the service is very well and wonderful.

We bought a lot of house for a very reasonable price from Village Builders and the overall building experience including selecting options, materials and colors greatly exceeded our expectations.

We are very pleased with our purchase. Our builder was exceptional and the warranty team is very prompt and courteous. Our home is beautiful and the community and landscaping is wonderful. The residents are welcoming and the community events are outstanding. The Grand Prairie is the place to be.

Response by service to make repairs is quick

We've been in our home for nearly 6 months and so far everyone has been very responsive to any general questions we've had and the few (minor) warranty issues that have arisen. The person responsible for coordinating warranty repairs is quick to respond, follows up to make sure we are satisfied with the corrective action taken, and always seems genuinely concerned about our satisfaction with the service provided. In addition, our Salesperson and the Construction Supervisor also touch base periodically to "see how things are going?".

I love my new home, just a few design wishes I think should have been incorporated for the Ellsworth model. A mud build in at the garage entrance. There is a lot of space under the stairs and a built in there would be more utilized and practical for a family in such a large home. Secondly a linen closet up stairs near the two additional bed rooms. Once again, this house is too large just to have one linen closet in the whole house down stairs in the master. This was not thought through well for a family living situation. Other than that the home is nice.

The experience was not terrible at all and I would recommend village builders. Keith my sales rep was really great and responsive. When it came time to do my walk thrus and addressing concerns around the home (some was just due to lack of caring) and bringing up my concerns to Daniel, he was defensive and had an excuse for everything. I spoke to several other new home buyers who all had the same experience with him as well. With one concern he asked me “is this really important to you?”. I didn’t appreciate the way he handled our concerns. At the end of the day, it all got done but once we moved in we could see his team cut corners a lot and there were still a lot of issues. We have had to file a warranty claim a few times since moving in a month ago. The warranty guy Jorge has been really great and responsive and we appreciate that. ... More

The home buying experience was great . I just got some misleading information about my house .

I love the neighborhood the area is very clean and it’s very calm

The experience was very good!

Our salesperson and service coordinator were/are excellent. The main problem with the house is the landscape design, in particular the irrigation system design. Zones should never include grass and plants as the watering requirements are very different for each. I have spent a lot of time, effort and money replacing shrubs while trying to get the watering balance correct. We're very disappointed in this area of the home particularly because the rest of the home shows nicely.

I really love my home, it fits my personality and my lifestyle. There are only four (4) draw backs that prevents me from giving 5 stars. 1. None of the windows in the living room, kitchen areas can be opened to allow fresh air to come in, there are (5) useless windows. 2. The attic fold down stairs when extend to go into the attic lays right next to the open where you look down from the second floor. This is concerning to me because, if you slip and fall off the attic steps/stair you can fall over this overlook spot down to the first floor. 3. (Not as important as 1 & 2) I don't have a soaking tub in the master. I would gladly given up that closet next to the shower for room for a tub and shower. 4. There is a through-way from the closet to the laundry, there is only one light switch. If you come through the laundry area you have to walk through the closet to turn the light on. It's okay if If you walk through the master bathroom to the laundry room because the light switch is in the master bath. Even with all of these draw-backs, I am extremely happy, but will need to make modifications later. I really do love my house. ... More

I had a great experience with the sales and operations staff. It was the title company that caused the problem. It was a cash sale and Lennar had my funds for two days before closing. At 7:00 p.m. the night before I get a call from a person at the title co. that says I need a letter since a man named Edward Jones sent the funds. I asked if she was kidding. If I did not get the letter I could not close. I was furious. They wait until 7: 00 p.m. on the night before a 9:00 a.m. close to tell me this. Sorry service and less than intelligent person handling the paperwork. This process is stressful enough and then dealing with your incompetent staff just makes things worse. Shame on you. ... More

Good builder with nice homes.

Good experience. Time line good.

We currently have some small problems and we are planning to have a home inspection done soon before we contact Lennar for repairs.

Mike Ralls is great. There are some issues we are having with our garage and back porch foundation but Mike is very responsive and accommodating. I have no doubts these issues will get resolved without a temporary fix. I am meeting with him this week to discuss.

While there were some issues that were found post closing, the warranty manager was able to resolve them in a reasonable amount of time. During constriction the construction manager was pro active in solving issues that arose.

The process felt rushed from start to finish. Upon hiring a home inspector it was discovered that there were a number of obvious defects in craftsmanship and attention to detail. Overall the home is beautiful and the materials used increase the value of the home.

Overall this was a very good experience. We had a P.M. change about midway through the process so there was a transition period, but the second one was far more responsive than the previous one.