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Village Builders Reviews in Houston, TX

What Houston Homeowners Have to Say About Village Builders.

Read all 136 verified reviews from homeowners that built a new home with Village Builders in the Houston area. Houston homeowners have rated Village Builders an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Village Builders's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Village Builders

has 4 out of 5 stars in Houston Area

136 Reviews in Houston Area

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.9

Value 3.9

Responsiveness 4

Village Builders in Houston Area

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Customer Reviews

Out of State Homebuyer

  • Sergio S.
  • Verified HomeBuyer
  • October 09, 2024
  • New Caney, TX

Home buying experience: Once the deposit is made the customer service starts degrading. Workmanship on the home was terrible. Contractors were lazy. Attention to detail was lacking. So many issues with the home. I was not available for the final walkthrough because I am an out of state buyer and was involved in DNC and RNC operations. The virtual walkthrough was not good enough. When repair issues came up with the home a staff member said “should have been brought up during the walkthrough.” The only staff member that has been outstanding was Kindell the warranty staff member. She ...

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 4

Not a great home buying experience

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2023
  • Fulshear, TX

Not happy with several things with our new build. The sod that was laid was terrible looking when it was first laid & it has not filled in like the David Weekly home next door. The sod next to us was lush & green from the start. Finish items that were on our list to complete never got finished, trim was not installed in bathroom & several places were not caulked. Also the front of out house was not like the Bristol picture we were sold on. Would not buy another Village Builder home

Total Score 1


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Worst Experience Ever

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2020
  • Cypress, TX

We had the worst experience working with Village Builders. Our salesperson and her manager were unprofessional and offered no resolution to our concerns. They were unknowledgeable about the features of our new home and made no attempt to make us feel comfortable. We do love our home, but the home buying process for our home was a nightmare for us (especially with us being first time home buyers). If we ever purchase another home in the future, it will not be with Village Builders.

Total Score 1


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

False promises and poor leadership, poor craftsmanship

  • Harrison C.
  • Verified HomeBuyer
  • July 12, 2024
  • Texas City, TX

Two months after closing, 4 closing dates missed on behalf of the builder. The builder had the audacity to try and force me to pay extension fees due to their failures to build a house in a timely manor. The final closing date didn’t happen either. Thankfully the City intervened and forced the keys to be handed over. We still have not received items the sales team said would be given. The leadership of Lennar/Village Builders caused so many issues the construction manager quit as well. Fortunately Bob the builder, Construction Manager took over the job to help fix many issues with the house. ...

Total Score 1


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Buyer Beware

  • David H.
  • Verified HomeBuyer
  • January 10, 2023
  • Pinehurst, TX

We thought our home selection and building process would be a wonderful experience. However, this process has been disappointing from the start. Since we have never had a home built before, we were excited to be able to select options to get just what we wanted. Along the way we encountered challenges such as delay's, closing date pushed back, delay in Lennar financing (while an increase in interest rates), wrong items such as faucet fixtures, door handles, etc. that were installed in the home. Needless to say, things were rushed at closing (late November) and we are still having to deal with ...

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Underwhelmed

  • Joseph O.
  • Verified HomeBuyer
  • September 24, 2019
  • Spring, TX

Sloppy building techniques and little to no control over contractors

Total Score 1


Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

Village Builder - Not What it Used to Be

  • Anonymous
  • Verified HomeBuyer
  • December 21, 2021
  • Porter, TX

To start off, my experience with Lennar Mortgage was exhausting. Their underwriting process is the most arduous that I've ever experienced. I was constantly asked to submit the same thing repeatedly. My first home I bought was a Lennar home in 2010. It was a great home and my wife even worked for them at one point. We thought buying another Lennar home, a Village Builder this time, would be a great choice. Times have changed! The quality and finishes of our 2021 Village Builder were worse than our Lennar home in 2010. Door hardware and closet brackets were rusted. Shelving was sagging. Tile ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

No Stars for Quality or Follow up service

  • Frederick J.
  • Verified HomeBuyer
  • March 26, 2020
  • Houston, TX

I was not happy with VB during the construction phase. I'd ask about something on the drawings and their response was "Oh, we just use the drawings as guidelines. They are not exact." We were rushed into closing before all construction was finished. And the warrantee reps were almost nonexistent. We would have contact with one person and then never hear from them. Four months after close, we are still waiting on things to be corrected.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Issues from the first week with brand new house

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2024
  • Texas City, TX

Very bad builders they use the cheapest materials and bad building. The windows and back door leaks from a normal rain, the attic also leaks. The worse builders please stay away from them. I wish there is zero stars I will give!

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Village Builders - You guys are horrible.

  • Eric K.
  • Verified HomeBuyer
  • July 06, 2021
  • Richmond, TX

You guys are horrible. You don't even keep up with warranty items. I could not get corrected my items in 6 months! You built the house in 5 months.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

The Most Incredible Disappointment

  • Michael J.
  • Verified HomeBuyer
  • May 19, 2020
  • Richmond, TX

Purchased a home in October 2019 and closed in November 2019 so Village could book the sale in 2019 accounting year at their request. We were told the items that needed to be replaced or repaired would be taken care of and not to worry, it is now May 2020 and we are still waiting for Village/Lennar to make good on their promise. We have had multiple customer care representatives and construction managers addressing the issues and we are extremely frustrated. We closed in late November but the home was unavailable to move into until late March because all the windows needed to be replaced, ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1