Village Builders Reviews in Houston, TX

Trusted builder, accommodating staff, amazing company

The home buying experience was great . I just got some misleading information about my house .

The buying experience wasn’t good. Thugs were not fixed at closing and customer service rep did not respond to our issues accordingly.

Response by service to make repairs is quick

You guys are horrible. You don't even keep up with warranty items. I could not get corrected my items in 6 months! You built the house in 5 months.

We love the neighborhood and couldn’t be pleased with the builder and the team that made this possible for us. Typically, I’m not particularly eager to do a review without having much time to measure, but we have now been in our home for four months, and there has never been a time that I could not contact the builders when we had questions, concerns, or issues. Casey and Mike have been terrific even after closing. Thanks to Denise and everyone else.

It’s like they read a script. There’s no altering the plan. You are just another number, especially with the sales rep Jemisha in Houston. Keep an eye on the builders and verify your contract options. I would not build with them again

PROFESSINOAL, CCOPERATIVE HIGH QUALITY END PRODUCT DELVERY ON TIME

The material that has been used is not quality specially wall pants, doors, and carpet installation.

We've been in our home for nearly 6 months and so far everyone has been very responsive to any general questions we've had and the few (minor) warranty issues that have arisen. The person responsible for coordinating warranty repairs is quick to respond, follows up to make sure we are satisfied with the corrective action taken, and always seems genuinely concerned about our satisfaction with the service provided. In addition, our Salesperson and the Construction Supervisor also touch base periodically to "see how things are going?".

Outstanding from the beginning to the end

Great communication through the build process and great follow up with any issues.

Construction side very responsive and cater to your need. But will not recommend to anyone due because sale representatives very tricky and feel like they ripping you off if they know by the time you done building and market price go up they will try to scamming more money out of your pocket. I have a very stressful through this buying experience from buying a home with you guys. This is my third time buy home and this is the most bad experience I have from all of my previous builder. The one star I give is for the construction only.

Bought an inventory home. Fantastic service. Some minor issues with work couldn’t be fixed, but overall great experience.

Long story short, we had 3 sales people and 3 foremen throughout this process and the problems don't end there. The final foreman was amazing but he had to repair and fix a lot of stuff the other crews did poorly. The customer care rep is working hard for us but again, we should not have to be repairing this many things with a brand new $500K home.

We had the worst experience working with Village Builders. Our salesperson and her manager were unprofessional and offered no resolution to our concerns. They were unknowledgeable about the features of our new home and made no attempt to make us feel comfortable. We do love our home, but the home buying process for our home was a nightmare for us (especially with us being first time home buyers). If we ever purchase another home in the future, it will not be with Village Builders.

The experience had it's ups and downs as you would expect when building a home from start to finish, but over all the experience was good. The workmanship is okay, but the quality of the materials in some areas seems lacking for an expensive home (e.g. cheap paint, sink disposer) - things you don't really notice until you're in the house for a little while. We love our new home and would build with VB again. The trades are a bit careless and that's where you have to really stay on top of things.

Purchased a home in October 2019 and closed in November 2019 so Village could book the sale in 2019 accounting year at their request. We were told the items that needed to be replaced or repaired would be taken care of and not to worry, it is now May 2020 and we are still waiting for Village/Lennar to make good on their promise. We have had multiple customer care representatives and construction managers addressing the issues and we are extremely frustrated. We closed in late November but the home was unavailable to move into until late March because all the windows needed to be replaced, the cabinets in the kitchen, bathrooms and laundry room also needed to be repaired and re-stained. The drywall in the Powder Bathroom needed to be repaired and the ceiling in the Kitchen and we are still waiting for the for additional work to be done. I had to repair the tile flooring at my expense $1,400.00 because the staff that is in customer care kept changing throughout November through February, and I could not wait. The yard is not level we have sinkholes, trenches, low spots that need leveling which they never have done. Every door handle in the house is either dented or scratched. We were missing door stoppers, doors would not close, painting needed to be done and still needs to be done and I have also hired someone to paint places that should of been done by Village at the cost of $1,400.00. This is my 14th new home in 40 years and is the worst experience and poorest quality and biggest disappointment I have ever experienced. I would not recommend Lennar or Village to anyone. ... More

excellent job, we love our home.

Built many homes and village has been the best in terms of value, timeliness, and flexibility. They met all of our requests in a professional manner and were able to incorporate changes without delaying build time. Would build with village again. Oscar and Katie were awesome.

We are very pleased with the Renaissance series home built by Village Builders. The home is truly beautiful and exceeded our expectations.

I was hooked at the entrance, then the front door, next the hardwood floors, let us not forget the added brickwork around the cook top with windows galore. I love it.

not enough breakers in the box to allow for multiple plugs to be used on the outside of the home. There is a single 15v amp for all electrical outlets on the outside of the home. Yards are disaster zones that will cost you money to fix, level and correct their landscaping issues. Mainly drainage, sprinkler system and grass. Lots of garbage left in yard and they just threw sod on top of it.

The entire process was flawless!! From deciding on the house designs to closing. I got more than I expected. We are enjoying our new home and the features

I was not happy with VB during the construction phase. I'd ask about something on the drawings and their response was "Oh, we just use the drawings as guidelines. They are not exact." We were rushed into closing before all construction was finished. And the warrantee reps were almost nonexistent. We would have contact with one person and then never hear from them. Four months after close, we are still waiting on things to be corrected.