WCI Communities Reviews in Sarasota Bradenton, FL

Quality very poor. Workmanship very, very poor. Have had many major issues since moving in. The only positive in our situation is the responsiveness by the Customer Care team in addressing issues. Michael has been great.

We dealt only with Lennar and were not very happy. While the overall house is solid (we hope), much of the workmanship was below standard. Very few options were given as to the quality of the products being used. The process Lennar uses seems to be a rush job, to get as many houses up in the shortest amount of time, while paying no attention to the details. The sales representative that we worked with was not honest and did not keep us informed through the whole process. Since we have moved in the customer care rep has been very attentive.

Generally we are very pleased. Items from the walk thru still remain 5 months later. Closing was a disaster as far as being able to lock down a date, over 1 week late. Parking situation not as described prior to purchase. It just seems to take forever to get anything done.

I feel we have received good value for our purchase. Closing delays and bumps prevent a top rating

See the punch list(still not completed)

Overall good, but not great. WCI needs to work more on warranty issues. Not deny based on what I missed on walkthrough, or this issue is cosmetic. If things installed crooked, and wrong thi sis not a cosmetic issue.

Thank God for the great neighbors and the water. The home is a Lennar home with WCI slapped on the name. We closed 6 months ago and still are having warranty work done from the poor construction. Construction manager is rude and not helpful. Warranty does their best but they are very busy due to multiple issues on all the homes. They need to step up their game and increase customer communication.

missing water line to outside faucet and refrigerator, patio door doesn't secure properly, front door installed cock-eyed, etc.

We bought a home a few months back and love it. Had a few little items to fix and the warranty issues got solved asap. I sell homes for a living so I see a lot and WCI builds some good strong homes. Couldn't be happier with the process so far.

This home is the third new home we've built/purchased. The quality of the house and responsiveness to minor issues by WCI has been so impressive! Would highly recommend this community to anyone!!

With new construction there are always going to be "issues" and that is why builders offer a warranty. No one expects to have roof leaks or water just coming through the windows but it happened. The response to these issues were good. When it comes to the finishing work it has unfortunately been poor; literally received a quote from a VP (who refuses to get on the phone) say that is "cosmetic". Yes, when your trades beat everything up that is on you and when you purchase a new home and spend $500k the customer expects things to look good and not be beaten. Builders need to be accountable for their trades for the final product and quit just expecting customers to just accept it. Really disappointed and I have photo and video to prove it. ... More

We feel that the home buying process was super easy with Lennar. I closed in a month! I raised a question about No CDD fees advertised however, I was instructed later that it would not be charged this year but next year. However, they took out CDDs from settlement funds for 2018 and I haven't seen a refund. Sanctuary Cove is a great, quiet neighborhood with friendly neighbors.

We are very pleased with our new WCI home and the aftercare they provide is wonderful.

It's great that the new home is a smart home and the community has nice amenities.

poor location on electric outlets and cable, no lights in main room cheap medicine cabinets, inferior pool construction shoddy workmanship.

I've had several issues with my new home, I guess that's expected with any new home. Joe, the customer relations employee has been wonderful with expediting repairs.

Sales Consultant very professional and made our buying experience a pleasure and hassle-free. The "everything included" feature is a bonus and we are very satisfied. There is a nice variety of models from which to choose your dream home.

Everything was great until we found numerous items that had poor workmanship.