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- Tampa-St. Petersburg, FL
WCI Communities Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About WCI Communities.
Read all 79 verified reviews from homeowners that built a new home with WCI Communities in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated WCI Communities an average 3 stars for the quality of their new homes and their commitment to customer service. You can read all of WCI Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
WCI Communities in Tampa-St. Petersburg Area
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Customer Reviews
We love our home, however, our issues post closing are very unacceptable. Our closing should have been delayed and the house completely finished with a final QC check. Too many items to mention and too many still outstanding.
- Pamela L.
- Verified HomeBuyer
- January 18, 2022
- Tampa, FL
We love our home in Inlet Shore! We have the Flagler model and the home is beautiful - great floor plan. Great location! Overall, we are very happy. The only negative is that our final finishing and closing were rushed and we are reaping the benefits of the hurriedness now - almost 2 months in and still many items not cared for. The local Lennar team on site is as helpful as they can be, however, somewhere at the top there must be a disconnect. Many of our neighbors are experiencing the same issues. Would still buy again here, but with caution and attention before closing.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Community
- Anonymous
- Verified HomeBuyer
- January 13, 2022
- Wesley Chapel, FL
Great community with awesome amenities. Things could have been better on some of the interior paint, doors etc., It is an awesome experience to buy from Lennar.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Fast response from the sales Tim and title dept. Painful experience with the loan officer. Not experienced, high rate even after buying the points, slow response. If no incentives from the builder, I will never work with Lennar loan officer Yumi.
- Wei C.
- Verified HomeBuyer
- January 12, 2022
- Wesley Chapel, FL
The investment in WSL is the best I have in FL. Reasonable price, best return. It will be a good retirement place to select!!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The horrible experience with the project manager
- Dahiana C.
- Verified HomeBuyer
- January 12, 2022
- Wesley Chapel, FL
Worst experience ever buying a house. "Zero" communication!!!!! don't care about buyers, only care about selling the home in any condition
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Our PM and Warranty contact are amazing
- Saleh A.
- Verified HomeBuyer
- January 06, 2022
- Wesley Chapel, FL
Our PM addressed all of our concerns before and after moving in. Our warranty contact Marco has been phenomenal in getting the right people to get the job done correctly in a timely manner!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
POOR QUALITY
- Anonymous
- Verified HomeBuyer
- December 31, 2021
- Wesley Chapel, FL
VERY POOR QUALITY, POOR CUSTUMER SERVICE
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
The disonesty of sales people and company
- Francis J.
- Verified HomeBuyer
- December 28, 2021
- Lutz, FL
Do not believe anythiny sales people say and don’t believe that you will get what was ordrred
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
WCI - very poor job
- Henry N.
- Verified HomeBuyer
- December 21, 2021
- Odessa, FL
very poor job, and quality
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Delivered as promised
- Cosmin R.
- Verified HomeBuyer
- December 10, 2021
- Wesley Chapel, FL
Great experience. Everything went according to the initial plan. Delivered as promised.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible.
- Anonymous
- Verified HomeBuyer
- December 02, 2021
- Tampa, FL
I would never buy again from WCI. Scott the GC is a liar. They have Bayonet in their pockets.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
WCI - WCI did a great job in building our new home.
- Ashish J.
- Verified HomeBuyer
- November 16, 2021
- Odessa, FL
WCI did a great job in building our new home. They were equally good in addressing issues post closing. Overall very happy with the work they've done so far.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Frequent communication and build updates
- Steven G.
- Verified HomeBuyer
- November 10, 2021
- Odessa, FL
This is our 2nd WCI home. The quality & workmanship are terrific. Our questions were responded to quickly & clearly. If something needed to be addressed, WCI responded immediately and followed up to ensure our satisfaction. A terrific experience again.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
WCI - Tara was wonderful to work with!
- Audra G.
- Verified HomeBuyer
- October 20, 2021
- Odessa, FL
Tara was wonderful to work with! Truly everyone we interacted with during our process was extremely helpful!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of attention to detail, poor workmanship, poor communication.
- Glenn S.
- Verified HomeBuyer
- October 19, 2021
- Wesley Chapel, FL
Since this was far from an entry level home we had much higher expectations for the finished product than the builder delivered. During the building process, numerous errors, deficiencies, and issues were identified by us and our independent home inspector. Almost all were ignored by the builder and sales person. All had to be corrected, after closing, by the warranty division. Words cannot describe how very disappointed we are with the finished product that was presented to us at closing. We had a significant punch list after closing, which is still being worked on, four months after ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
WCI - I personally had a terrible experience and feel that the construction
- Jennifer B.
- Verified HomeBuyer
- August 25, 2021
- Wesley Chapel, FL
I personally had a terrible experience and feel that the construction is cheap and very low quality.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Craftsmanship was not what expected
- Nicole T.
- Verified HomeBuyer
- August 10, 2021
- Wesley Chapel, FL
Chiding WCI Lennar was a hard decision but once made we were very excited. Unfortunately the craftsmanship was not what we expected at this price point. There should be better trades selected to build these homes or a Quality control process . Disappointed
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Horrible construction manager and 2 major leaks
- Enrique D.
- Verified HomeBuyer
- June 29, 2021
- Lutz, FL
On the day of closing the construction manager was very unprofessional and disrespectful. Decided to overlook this because I really wanted to move in into our new home. In less than one month the house had 2 major leaks that are still being repaired, the kitchen island is disassembled, and the master bathroom, living room and den walls are also being repaired. So in a nutshell.... Horrible buying experience and horrible construction. DO NOT RECOMMEND. It is not an isolated issue as I have talked to all my neighbors at Monterrey Waterside and everyone has had similar issues. You are welcome to ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
WCI - Overall product was great.
- Kenneth T.
- Verified HomeBuyer
- June 29, 2021
- Wesley Chapel, FL
Overall product was great. Communication during build process was lacking and multiple project leads caused for confusion. Post build issues were handled quickly.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 5
WCI - Thanks for a relatively problem free experience throughout the
- Charles B.
- Verified HomeBuyer
- June 23, 2021
- Wesley Chapel, FL
Thanks for a relatively problem free experience throughout the entire experience from beginning to now. We enjoy our new home very, very much!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
WCI - I really love the home.
- Gary S.
- Verified HomeBuyer
- June 01, 2021
- Wesley Chapel, FL
I really love the home. But dealing with all of the after effects of a walk through etc.,..has been a challenge with this builder. I will continue to not give up. The fact that what they are responsible for they should take care of without delay or putting the blame on someone else.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
WCI - Lack of responsiveness for issues and you need to wait for months
- Gopi C.
- Verified HomeBuyer
- May 26, 2021
- Lutz, FL
Lack of responsiveness for issues and you need to wait for months and continue follow up to fix issues.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Home Experience...
- Anonymous
- Verified HomeBuyer
- April 29, 2021
- Lutz, FL
We love the peaceful lake view from our bedroom window.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
WCI - Very good experience, everything was smooth.
- Jose G.
- Verified HomeBuyer
- April 13, 2021
- Wesley Chapel, FL
Very good experience, everything was smooth.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
My experience with the realtor that sold my house
- Maria L.
- Verified HomeBuyer
- April 07, 2021
- Wesley Chapel, FL
When I came to visit this neighborhood I really got excited .. absolutely beautiful.. but the realtor that sold my house was very negligent.. didn’t give the full disclosure.. I still have problems with that
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 1
Cut corners, did things too fast, no attention to detail.
- Lindsay K.
- Verified HomeBuyer
- April 07, 2021
- Tampa, FL
The customer care is a joke. Horrible communication.
WCI responded:
Hi Lindsay, thank you for sharing your experience. We apologize for the disappointment you outlined regarding the completion of your new home. Additionally, we are sorry to hear about the lack of communication provided to you by the Customer Care team. If you have any issues outstanding requiring follow-up, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
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