WCI Communities Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About WCI Communities.

Read all 79 verified reviews from homeowners that built a new home with WCI Communities in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated WCI Communities an average 3 stars for the quality of their new homes and their commitment to customer service. You can read all of WCI Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

WCI Communities

has 3 out of 5 stars in Tampa-St. Petersburg Area

79 Reviews in Tampa-St. Petersburg Area

Star Rating Breakdown

Ratings by Category

Overall 3

Quality 2.8

Trustworthiness 2.8

Responsiveness 2.7

WCI Communities in Tampa-St. Petersburg Area

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Customer Reviews

Average

Rozales S.
Verified HomeBuyer
July 09, 2019
Wesley Chapel, FL

Poor communication during building process but improved after closing. Attention to detail was very lacking and organization was poor. Building process was slow and started very late which lead to builder rushing to finish home close to closing which lead to many mistakes to include structural errors, cosmetics errors and flooring issues and cabinets not completely finished until 4 months after closing. After closing staff and communication did improve .

Total Score 3

Quality 3

Trustworthiness 2

Responsiveness 1

WCI - Lot of minor issues with overall quality.

Anonymous
Verified HomeBuyer
June 27, 2019
Wesley Chapel, FL

Lot of minor issues with overall quality. The design center is awful.

WCI responded:
Thank you for sharing your feedback with us. We are sorry to hear about your experience at the design center. Please feel free to send a message with any outstanding concerns to us at corporatecustomercare@lennar.com and we will follow-up for you. – Lennar Customer Care

Total Score 3

Quality 3

Trustworthiness 4

Responsiveness 4

House is under my expectation

Anonymous
Verified HomeBuyer
June 27, 2019
Wesley Chapel, FL

uncountable problems happened in my new home. The worst is nail on the carpet trail penetrated my kid's feet. I am kinda regret buying this home.

Total Score 2

Quality 3

Trustworthiness 2

Responsiveness 2

Shop elsewhere

Nelson O.
Verified HomeBuyer
June 25, 2019
Wesley Chapel, FL

Numerous problems with the home. First night in the home sewer back up into the bathrooms and shower. Defects in bathroom tile needed sealer, flooring defect construction debris in sewer line and under carpet

WCI responded:
Hi Nelson, thank you for your feedback. We are very sorry to hear about the issues you have experienced. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can review and follow-up for you. – Lennar Customer Care

Total Score 2

Quality 2

Trustworthiness 2

Responsiveness 2

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