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WCI Communities Reviews
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What Homeowners Have to Say About WCI Communities.
WCI Communities has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of WCI Communities 193 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
WCI - All warranty issue we had were addressed fast except cabinets
- Monica C.
- Verified HomeBuyer
- October 03, 2021
- Palmetto, FL
All warranty issue we had were addressed fast except cabinets ( kitchen and bathroom) . Is been taking forever! But the worst is, we are not requesting them to “fix” we are requesting to complete their job.
Total Score 4
Quality 1
Trustworthiness 2
Responsiveness 3
This is not the same WCI!
- Robert W.
- Verified HomeBuyer
- September 28, 2021
- Fort Myers, FL
I am a previous WCI homeowner. It was a great experience and was provided with a quality built home. Lennar should stop branding themselves as WCI. It is an insult to the legacy of a great company. Lennar shortcuts at every corner and uses the lowest quality products available. Have had to hire my own contractor to make this home acceptable. Very disappointed. .
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
WCI - Read your contracts carefully.
- Anonymous
- Verified HomeBuyer
- September 21, 2021
- Palmetto, FL
Read your contracts carefully.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
WCI - I personally had a terrible experience and feel that the construction
- Jennifer B.
- Verified HomeBuyer
- August 25, 2021
- Wesley Chapel, FL
I personally had a terrible experience and feel that the construction is cheap and very low quality.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great Experience!
- Katherine A.
- Verified HomeBuyer
- August 24, 2021
- Fort Myers, FL
Our GC was great, Shaun is the best construction help!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
For having the ability to pay cash and having a credit score over 800, the loan process was rediculous.
- Anonymous
- Verified HomeBuyer
- August 11, 2021
- Palmetto, FL
Workers do not respect the homeowner or their other trades people. I had mirrors installed over exposed holes in the wall and a broken window from next door build.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Craftsmanship was not what expected
- Nicole T.
- Verified HomeBuyer
- August 10, 2021
- Wesley Chapel, FL
Chiding WCI Lennar was a hard decision but once made we were very excited. Unfortunately the craftsmanship was not what we expected at this price point. There should be better trades selected to build these homes or a Quality control process . Disappointed
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Horrible construction manager and 2 major leaks
- Enrique D.
- Verified HomeBuyer
- June 29, 2021
- Lutz, FL
On the day of closing the construction manager was very unprofessional and disrespectful. Decided to overlook this because I really wanted to move in into our new home. In less than one month the house had 2 major leaks that are still being repaired, the kitchen island is disassembled, and the master bathroom, living room and den walls are also being repaired. So in a nutshell.... Horrible buying experience and horrible construction. DO NOT RECOMMEND. It is not an isolated issue as I have talked to all my neighbors at Monterrey Waterside and everyone has had similar issues. You are welcome to ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
WCI - Overall product was great.
- Kenneth T.
- Verified HomeBuyer
- June 29, 2021
- Wesley Chapel, FL
Overall product was great. Communication during build process was lacking and multiple project leads caused for confusion. Post build issues were handled quickly.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 5
WCI - Thanks for a relatively problem free experience throughout the
- Charles B.
- Verified HomeBuyer
- June 23, 2021
- Wesley Chapel, FL
Thanks for a relatively problem free experience throughout the entire experience from beginning to now. We enjoy our new home very, very much!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
The project manager was fantastic throughout the building process.
- Judith F.
- Verified HomeBuyer
- June 03, 2021
- Fort Myers, FL
We were able to watch the building of our new home since we are local. The project manager checked in with us regularly, listened to any concerns and was immediately responsive and always respectful. He gave us confidence in our home and we love it.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
WCI - Lennar was great to work with and we are pleased with our home.
- James L.
- Verified HomeBuyer
- June 01, 2021
- Naples, FL
Lennar was great to work with and we are pleased with our home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
WCI - I really love the home.
- Gary S.
- Verified HomeBuyer
- June 01, 2021
- Wesley Chapel, FL
I really love the home. But dealing with all of the after effects of a walk through etc.,..has been a challenge with this builder. I will continue to not give up. The fact that what they are responsible for they should take care of without delay or putting the blame on someone else.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
WCI - Lack of responsiveness for issues and you need to wait for months
- Gopi C.
- Verified HomeBuyer
- May 26, 2021
- Lutz, FL
Lack of responsiveness for issues and you need to wait for months and continue follow up to fix issues.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Beautiful Home in a Beautiful Community! The everything included EI concept was very nice we had minimal upgrade choices because so many items were included in the base price!
- John M.
- Verified HomeBuyer
- May 25, 2021
- Fort Myers, FL
The EI concept was very nice we had minimal upgrade choices because so many items were included in the base price!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very nice design concepts... Poor delivery of final product
- Anonymous
- Verified HomeBuyer
- May 22, 2021
- Palmetto, FL
The home design and concepts are awesome, but the subcontractors performance is not supervised properly, thus the workmanship and end product turns out to be average at best. Issues are not addressed during production in a timely manner and resolution of problems becomes more complex than needed.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Home Experience...
- Anonymous
- Verified HomeBuyer
- April 29, 2021
- Lutz, FL
We love the peaceful lake view from our bedroom window.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible
- Anonymous
- Verified HomeBuyer
- April 20, 2021
- Naples, FL
Came down to our new home to discover nothing was fixed as what needed to be done before move in. Worst workmanship ever. This is the 4 th new home we have moved into and there is always some problems to be fixed, but nothing like this, every single thing was a mess even the Foreman agreed. Would never recommend to bye any thing from this builder
WCI responded:
Hi, thank you for taking time to leave a review. We are sorry to hear about the issues you expressed regarding the completed workmanship in your new home. Please feel free to send us any additional details you can provide at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
WCI - Very good experience, everything was smooth.
- Jose G.
- Verified HomeBuyer
- April 13, 2021
- Wesley Chapel, FL
Very good experience, everything was smooth.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
WCI - Everything is well done, but, one thing I don’t like when you
- Marie M.
- Verified HomeBuyer
- April 12, 2021
- Punta Gorda, FL
Everything is well done, but, one thing I don’t like when you move it’s no contract with the builder it’s a great the company, highly recommended.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
WCI - Great Salesman in Hunter and David was just what you are looking
- Mark B.
- Verified HomeBuyer
- April 12, 2021
- Fort Myers, FL
Great Salesman in Hunter and David was just what you are looking for in a Project Manager
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
My experience with the realtor that sold my house
- Maria L.
- Verified HomeBuyer
- April 07, 2021
- Wesley Chapel, FL
When I came to visit this neighborhood I really got excited .. absolutely beautiful.. but the realtor that sold my house was very negligent.. didn’t give the full disclosure.. I still have problems with that
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 1
Cut corners, did things too fast, no attention to detail.
- Lindsay K.
- Verified HomeBuyer
- April 07, 2021
- Tampa, FL
The customer care is a joke. Horrible communication.
WCI responded:
Hi Lindsay, thank you for sharing your experience. We apologize for the disappointment you outlined regarding the completion of your new home. Additionally, we are sorry to hear about the lack of communication provided to you by the Customer Care team. If you have any issues outstanding requiring follow-up, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Amazing follow-up during build process
- Chris S.
- Verified HomeBuyer
- April 07, 2021
- Fort Myers, FL
From the day of purchase, we were remote during the entire build process. Arrived to find a beautiful completed home. Any small issues have been documented by the builder/customer care and are being addressed in a timely manner. We are thrilled with our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
WCI - Overall experience has been pretty good.
- Orben C.
- Verified HomeBuyer
- April 07, 2021
- Odessa, FL
Overall experience has been pretty good. Don’t like how limited you are with the builder doing anything outside the norm. For the money you pay you should have more options available.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Narrow Reviews by Area
- Broward County-Ft. Lauderdale, FL - Coming soon!
- Fort Myers, FL (33)
- Martin-St. Lucie-Okeechobee Counties, FL - Coming soon!
- Melbourne, FL (11)
- Naples, FL (14)
- Punta Gorda, FL - Coming soon!
- Sarasota-Bradenton, FL (43)
- Tampa-St. Petersburg, FL (79)
Floorplan Name:
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Floorplan Name:
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