WCI Reviews in Tampa St. Petersburg, FL

There is no way on planet earth that I could do that!, I have lived here 4 months and warranties and petitions for help go unanswered.

There was no quality control at all while building this house. Also, there is no attention to detail whatsoever while performing the final finishes on the house. The quality of products used especially the paint is of the lowest quality possible. When I signed the contract, they told me the house was going to be built in six months but was built in less than four months. Consequently, due to the rush in building it had many issues, some issues were resolved many did not. Leaving here while construction was going on other homes has been a major nightmare. There is absolutely no Lennar supervision on contractors and there is a major disorganization on entering or leaving my subdivision. This disorganization made trucks block the roads hence current residents have to wait for contractors to finish their business. Contractors working for Lennar can care less for current residents throwing material and garbage all over the place. The supposed construction manager Lennar has here run away every time a resident brings issues to his attention. Moreover, there is lack of picking up garbage and cleaning the streets. Many times, there mountains of garbage for days. Also, due to construction and rain there is mod and nails on the streets and nobody cleans for weeks. Lennar advertises this as a high-end community but with all the issues experienced, I would not recommend this place to anybody. Furthermore, Lennar forgets that current residents are ambassadors to their brand and can either bring more residents or scared them away. I bought a brand new house from Standard Pacific in 2007 and never ever had any issues as I had with Lennar or WCI whatever they want to be called. ... More

I wish if team were more proactive in providing updates before , during and after construction. I need to follow up on everything.

Alina was excellent (realtor in the neighborhood). I have purchased several new homes from large builders like John Wieland (Atlanta) and David Weekly (Dallas). One point of separation that I think WCI could improve upon is the final walk through just before closing. The cleanliness of the home and attention to all details was inferior to new homes we have purchased from similar national companies (and a custom builder in Atlanta). Aside from the Tiffany champagne glasses (thank you), the overall final walk through was mediocre and we spent the first day cleaning floors, windows, pavers, smudges etc.. An improvement here would elevate and separate the WCI brand from Lennar. Building and protecting your brand image (WCI) is vital.. or people will stop buying it. Hope that is helpful. T ... More

We’ve bought a few homes with WCI/ Lennar and this was by far the worst experience. The new home consultant was terrible about returning calls, text, and emails. We were left in the dark for so much of the process. We were originally told that buying this house would make us members of the yacht club, which we found out after purchasing was false. The bidding process was terrible and a few months later, the same model was listed as much cheaper, although that may just be the bad luck of the market. The house itself is nice and the project manager has been responsive and helpful. I’m glad to finally just be in and not have to wait any longer. The projected completion times kept being pushed back. ... More

Without exaggeration this was one of the worst purchase experiences of my lifetime. Let’s forget about the 2 plus years to complete our townhouse. Blame COVID but other builders finished houses in less than 2 years during COVID. The rush to close December 30th by Lennar management was unconscionable. Four separate rescheduled final walkthroughs because the property was not ready. One time because power not hooked up and the temporary power provided by the generator was cut off due to an inoperable generator, forget the fact that permanent power was not available for the first three scheduled walk throughs. Then I ask to delay the close and was denied that request. The home was dirty, the home was infested with ants then we get to quality of workmanship…nicks in most doors, unfinished elevator shaft, The quality of paint used is so low that when I said the paint rubbed off when I tried to clean a spot on a wall I was told that’s normal because it’s flat paint. So essentially anytime there’s a smudge on a wall I have to repaint? With what paint? Then we have the doors/trim that come an inch from meeting the floor with caulk sloppily jammed in there to disguise. This of course needs to be fixed but we live in this house now so it’s a massive inconvenience. If this project was properly managed how are the quality issues overlooked? It’s one thing to have the issues, it’s another to say we aren’t moving the closing date to address the countless issues. We merely closed because we were told management was “not at liberty to change the date.” Just a really poor experience. It didn’t have to be that way. ... More

Builder (Chris) we had was very irresponsive through out the construction process . It just gets worse after the closing and during warranty period. They haven’t been able to keep up their commitments at different stages even for small changes and repairs. If you are a future buyer, do not close until ALL of your repairs are done 100%. Quality of material is a hit or miss. I would certainly expect better for the premium price they charge on these homes.

uncountable problems happened in my new home. The worst is nail on the carpet trail penetrated my kid's feet. I am kinda regret buying this home.

Numerous problems with the home. First night in the home sewer back up into the bathrooms and shower. Defects in bathroom tile needed sealer, flooring defect construction debris in sewer line and under carpet

What promised to be a beautiful home as proven to be a huge disappointment. All the interior workmanship from every trade is sloppy and unprofessional. We hope that all the parts that we can not see are installed properly by professionals. After a month, we continue to find problems. Instead of moving into a wonderful low maintenance new townhome, we have moved into a fixer upper. Construction manager and customer service are trying their best.

please make sure all the issues are taken care of before you guys closed on the house. we closed over a month ago and they still haven’t addressed any issue that was supposed to be taken care.

Builder only looking for profits does not care about the customers

The sales process was great but the building process is terrible. All the contractors are focused on is quickness not quality. I have had nothing but issues ever since I signed the paperwork. Lennar's response is to through their hands up and say well there is nothing we can do now. The warranty guy has addressed what he could. For us to pay as much as I did for a house that in my opinion was not finished WCI used cheap contractors that do not care of the outcome because they get paid either way. I wish I could recommend WCI or Lennar but at this point they still have work to do.

The customer care is a joke. Horrible communication.

Since this was far from an entry level home we had much higher expectations for the finished product than the builder delivered. During the building process, numerous errors, deficiencies, and issues were identified by us and our independent home inspector. Almost all were ignored by the builder and sales person. All had to be corrected, after closing, by the warranty division. Words cannot describe how very disappointed we are with the finished product that was presented to us at closing. We had a significant punch list after closing, which is still being worked on, four months after closing. Driveway was too narrow, you could not park two cars in the driveway without having to step in the grass when exiting the car. There was no consultation regarding landscaping, what was installed was unacceptable, which required us to have most, if not all, of it removed. Overall, we would not recommend WCI/Lennar; we expected more, but received much, much less... ... More

The overall experience dealing with sales, construction and post sale with Lenar was terrible. First Alexa the Real estate agent Did a nice bait and switch to get me in the door and then two weeks later push out build two months. Postale, they never gave me a mailbox key and I had a fight with them for 21 days to get the mailbox key which they never delivered to give me. She claims she went to the local post office, but upon further investigation when I went to the same post office she claimed to go to. I spoke to the supervisor and he said not a single person from Lenar has come to get your mailbox key and he redid it for me. They are dishonest people craftsmanship is less than subpar and I’ve had to make over 15 warranty claims. Construction project manager, never double checked with plumbing to have the system flushed and it was clogged with a bunch of sand and composite that I had to have the plumbers come out and flush everything to include the water heater and all drains. The first night and I had no water to the master shower because of this issue. ... More

Worst experience ever buying a house. "Zero" communication!!!!! don't care about buyers, only care about selling the home in any condition

On the day of closing the construction manager was very unprofessional and disrespectful. Decided to overlook this because I really wanted to move in into our new home. In less than one month the house had 2 major leaks that are still being repaired, the kitchen island is disassembled, and the master bathroom, living room and den walls are also being repaired. So in a nutshell.... Horrible buying experience and horrible construction. DO NOT RECOMMEND. It is not an isolated issue as I have talked to all my neighbors at Monterrey Waterside and everyone has had similar issues. You are welcome to come to our neighborhood and ask anyone, as everyone is very eager to tell their own experience. The home is beautiful, but it's construction poorly done. ... More

The construction manager and VP of construction were the worst. There were issues they refused to fix. I literally had tears buying this home because I knew it was not a quality home. I felt I had no choice because the lease was up on my rental and they already had a family moving in. This was supposed to be my forever home. No exaggeration this was the worst experience ever and I've been deployed and put in some crazy situations. I don't know how you all are number one, it is not for quality, integrity and workmanship that's for sure. The home warranty guy has been the only positive experience. ... More

Do not believe anythiny sales people say and don’t believe that you will get what was ordrred

The plumbers & painters they use are awful. Our foreman was wonderful, but if you had to go through the company for issues, things seemed to be pushed off. Craftmanship & finishes are very poor.

When you are buying they sweet talk you after that they leave you hanging with a broken home and with a teenager for a rep

Terrible experience and poor workmanship of home

We knew about Lennar’s reputation but really wanted to live in this neighborhood. The quality of work is so poor. We’re having to have so many things re-done and we’re paying for other contractors to do the work because we have zero faith in Lennar’s abilities. I understand it’s hard to get laborers right now but that’s the job of the construction manager, to stay on top of things and make sure things are done correctly. And I’m not talking about minor repairs, they forgot a wall. A wall! Then they tried to patch it in and it looks terrible. Our paver driveway looks so bad that we had another company come out and they said the pavers are in such bad shape, they wouldn’t use them, they’ll have to redo the entire thing. When they did the garage epoxy, they WENT AROUND things that were sitting on the floor, so now we have areas with epoxy and other areas without. We have crown and baseboards that don’t line up, the drywall/painting look like a child did it. It’s beyond bad. It’s just really sad. I would be embarrassed to work for Lennar. If you must buy a Lennar home, make sure you allocate funds to fix things yourself after closing. ... More

I would never buy again from WCI. Scott the GC is a liar. They have Bayonet in their pockets.