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WCI Reviews

What Homeowners Have to Say About WCI.

WCI has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of WCI 192 homeowner reviews to learn why they are the right team to build your new home.

WCI

has 3 out of 5 stars in All Areas

192 Reviews in All Areas

Ratings by Category

Overall 3

Quality 2.9

Trustworthiness 2.9

Value 3.2

Responsiveness 3

Customer Reviews

Excellent

  • Anonymous
  • Verified HomeBuyer
  • July 03, 2019
  • Venice, FL

Sales Consultant very professional and made our buying experience a pleasure and hassle-free. The "everything included" feature is a bonus and we are very satisfied. There is a nice variety of models from which to choose your dream home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fast response from the sales Tim and title dept. Painful experience with the loan officer. Not experienced, high rate even after buying the points, slow response. If no incentives from the builder, I will never work with Lennar loan officer Yumi.

  • Wei C.
  • Verified HomeBuyer
  • January 12, 2022
  • Wesley Chapel, FL

The investment in WSL is the best I have in FL. Reasonable price, best return. It will be a good retirement place to select!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The project manager was fantastic throughout the building process.

  • Judith F.
  • Verified HomeBuyer
  • June 03, 2021
  • Fort Myers, FL

We were able to watch the building of our new home since we are local. The project manager checked in with us regularly, listened to any concerns and was immediately responsive and always respectful. He gave us confidence in our home and we love it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

WCI Communities - Nice Home

  • Anonymous
  • Verified HomeBuyer
  • April 28, 2020
  • Parkland, FL

Nice Home

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

WCI - Great house, very functional!

  • Anonymous
  • Verified HomeBuyer
  • March 28, 2020
  • Tampa, FL

Great house, very functional!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

WCI People Make the Difference

  • Paul M.
  • Verified HomeBuyer
  • May 17, 2022
  • Wesley Chapel, FL

Excellent communication and response during the complicated home building process. Gary B. Tim C. and Marco S. all contributed to a timely and positive home purchase experience. They accomplished an on-time delivery of our home during a challenging construction environment.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

WCI - Great experience with WCI!

  • Mark P.
  • Verified HomeBuyer
  • November 30, 2021
  • Fort Myers, FL

Great experience with WCI! Beautiful home and friendly people to work with!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Wonderful Home - but FOLLOW up & FOLLOW through could be better

  • Marshal S.
  • Verified HomeBuyer
  • September 30, 2020
  • Wesley Chapel, FL

Great house - WCI does the upgrades you want during the build and it was worth the wait. Personal suggestion DO HAVE THE PRIVATE home inspections when offered!! Gives you peace of mind and it's a 2nd/3rd set of experienced trades person independent analysis. Lastly WCI follow up AFTER closing - this is an area that NEEDS IMPROVEMENT BADLY!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

WCI - I am happy with the purchase overall and love all that is included

  • David S.
  • Verified HomeBuyer
  • November 21, 2019
  • Naples, FL

I am happy with the purchase overall and love all that is included in my home with the storm smart windows and extra choices for flooring and countertops compared to the NON WCI Lennar brand. Also really ove the smairt home features provided .

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Purchase process clear and Smooth

  • Edwin S.
  • Verified HomeBuyer
  • March 19, 2024
  • Wesley Chapel, FL

I had a very good purchase experience. We have had few issues in the home, but reported through Warranty and get attended quickly. Thanks Lennar.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

WCI - Good experience.

  • Robert D.
  • Verified HomeBuyer
  • July 05, 2019
  • Melbourne, FL

Good experience.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great once we got in

  • Jeffrey P.
  • Verified HomeBuyer
  • June 18, 2019
  • Melbourne, FL

An unexplained four month delay is inexcusable. No apology is just plain rude.

WCI responded:
Hi Jeffrey, thank you for your feedback. We are glad you're enjoying your new home, but sorry that you experienced a delay in closing. If there is anything we can do to assist at this time, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 5


Quality 4

Trustworthiness 1

Value 5

Responsiveness 5

WCI - Very good experience, everything was smooth.

  • Jose G.
  • Verified HomeBuyer
  • April 13, 2021
  • Wesley Chapel, FL

Very good experience, everything was smooth.

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

WCI - Everything is well done, but, one thing I don’t like when you

  • Marie M.
  • Verified HomeBuyer
  • April 12, 2021
  • Punta Gorda, FL

Everything is well done, but, one thing I don’t like when you move it’s no contract with the builder it’s a great the company, highly recommended.

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

WCI - Great Salesman in Hunter and David was just what you are looking

  • Mark B.
  • Verified HomeBuyer
  • April 12, 2021
  • Fort Myers, FL

Great Salesman in Hunter and David was just what you are looking for in a Project Manager

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Overall good experience

  • Bill P.
  • Verified HomeBuyer
  • December 08, 2020
  • Naples, FL

My sales representative Matt from Lennar/WCI was honest and very helpful throughout the purchasing process. He had my best interest at heart and not just Lennar’s. The warranty manager Robert has also been excellent to work with and consistently follows up to ensure the work has been completed.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

WCI - Lennar was great to work with and we are pleased with our home.

  • James L.
  • Verified HomeBuyer
  • June 01, 2021
  • Naples, FL

Lennar was great to work with and we are pleased with our home.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Condo purchase

  • Walter S.
  • Verified HomeBuyer
  • April 02, 2020
  • Venice, FL

I am generally more than satisfied with my condo and the amenities provided. The Builder is responsive when it comes to warranty work although you may need more than ordinary construction knowledge to get certain repairs completed properly. If I had one beef it is the Contracts, at least in Florida, are written entirely in favor of the Builder with the consumer having little right. The closing date set by the Builder will be adhered to even if your home is not fully completed and you do not have enough time to walk through and get repairs done before hand. Lennar will address your complaints, ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Our new home @ Tesoro

  • Murray S.
  • Verified HomeBuyer
  • November 22, 2023
  • Port Saint Lucie, FL

WCI performed as they said they would on all fronts. Our construction manager Leyla is the best and goes above and beyond her duties to make everything right..

Total Score 4


Quality 4

Trustworthiness 3

Value 5

Responsiveness 5

Our Team Made the Difference

  • Vincent D.
  • Verified HomeBuyer
  • January 10, 2023
  • Tampa, FL

Our family recently purchased a home and the experience with Lennar Home Builders was 100% positive so far. Alex our new home consultant kept us informed of the progress all the way through, she was also very helpful while we were going through the initial process. At the time we purchased inventory was low and we were required to place a higher than anticipated deposit in a limited amount of time. BUT she helped negotiate that period and make it smooth. Andrew the construction manager was the star. When push came to shove and our closing date approached. (Including the date we had to be ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

WCI - Fairly cookie cutter approach to home buying which was beneficial

  • Jack B.
  • Verified HomeBuyer
  • June 28, 2022
  • Naples, FL

Fairly cookie cutter approach to home buying which was beneficial in many ways. My Agent Mike L was very helpful in Fiddlers Creek- a sincere and responsive pro. Lennar was a bit too eager to close and get funding before the home was 100% complete. Punch list items were addressed promptly though. Sam the Contractor is a good guy and willing to assist. The biggest issue is quality control and responsiveness post closing on any repair issues that arise.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

The style of home

  • Anonymous
  • Verified HomeBuyer
  • March 01, 2022
  • Punta Gorda, FL

Good experience overall. Staff is pretty responsive to request and question.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Community

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Wesley Chapel, FL

Great community with awesome amenities. Things could have been better on some of the interior paint, doors etc., It is an awesome experience to buy from Lennar.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

WCI - Wood have Ben nice to get some blue paint for the house .

  • Jeremy S.
  • Verified HomeBuyer
  • December 01, 2020
  • Melbourne, FL

Wood have Ben nice to get some blue paint for the house .I did not get house specs .

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Victoria Review

  • Rosemary C.
  • Verified HomeBuyer
  • March 31, 2020
  • Naples, FL

The sales person was awesome. The building manager was terrific. The customer care rep could be more quick to respond to ongoing issues post closing.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

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