WCI Reviews

Overall experience has been pretty good. Don’t like how limited you are with the builder doing anything outside the norm. For the money you pay you should have more options available.

Lennar builders were not responsive to us, prior to closing, and then pushed our closing when the house wasn't completed. We love our house, just not their business practices.

Garage was not insulated. Kitchen cabinets had few roll out shelves. Flat paint used throughout home.

We moved in a couple months ago and were surprised to see some of the issues we’ve dealt with for a house this expensive. Parts of the build seemed rushed and the materials weren’t as good as you’d expect for this price. Overall I’m content with the home but wouldn’t plan on buying another WCI home after this.

Took 15 months instead of 9 on a cash close due to multiple failed inspections and they skipped our lot and worked on others who paid after us. Poor workmanship and now we are dealing with multiple electrical, hvac and cosmetic issues that are being resolved but at a huge inconvenience now that we have moved in. Customer service is good to address those issues after the fact. All of them could have been prevented if done properly during construction.

After months of delays, enduring my 1st hurricane (Ian), we finally arrive at closing day! I traveled 3 hours in 2 separate cars with 2 dogs in tow. I arrive at my new home after living in Airbnbs for months. I’m ecstatic and ready to be home!! Upon arrival I see that not much progress had been made since my initial walkthrough. The LENNAR representative then informed me that corporate will not allow him to close on any house that has a punch list!! My initial walkthrough produced about 90 items on my lunch list. LENNAR rep and LENNAR building supervisor promise me that they will take care of the issues offline. To close, I was asked to sign-off on all of the punch list items. I was so worn down, tired of moving Airbnb to Airbnb, (not to mention that I didn’t have anywhere to stay that evening + 2 dogs + no vacancies due to hurricane Ian), so I agreed to sign-off. LENNAR kept their word for literally 2 business days. Then no response. I’ve been in my home for 1.5 months now. I still have plenty of items that need to be addressed. Not to mention the house was still in construction mode and filthy dirty upon closing! THIS WAS THE WORST NEW BUILD EXPERIENCE! I’m very surprised that corporate believes that 90+ items were corrected in less that 2 weeks during hurricane Ian. I’m Looking forward to LENNAR turning this experience around through their Warranty process. Rick & Kristina ... More

Contractors that WCI uses are not concerned with quality. The contractors want to do a fast job and collect their money.

The home buying process started off great. I received weekly updates from the sales representative, had a great first walk through and things seemed to progress at an ok pace. Things started taking a turn after the first appraisal. Home was appraised far below the offered value. Unfortunately the seller was unwilling to negotiate the final sale price. We went to the final walk through and when we left there was a plethora of a blue tape everywhere. Missing windows, screens, doors, kitchen hood even shower enclosure. We were assured all these issues would be fixed by our closing date. Needless to say we closed there days late. However, the title agent was awesome. She was very responsive, flexible and understanding. We are 6 weeks in the home and still waiting on several repairs to be made. For a million dollar house the quality of the work does not match. ... More

Structure is quality but the finish work is not to par. The sales associate just collects your check at the beginning and end. Non-existing the rest of the way and if you ask questions, the responses are inaccurate most of the time.

The sales team was good, they were providing regular updates on the status of the build and helped to get the initial paper work done . The construction manager was just trying to close out the home without completing the work which was mentioned in the observations they are very tactful to say we will take care and not include in the inspection report things they know will not get done . ( still not closed after 1 month of moving in ) Also the construction managers prioritization order of building home is questionable, a home which started 3-4 after my property gets closed before and it’s the same model !!! How can this happen ?? Further the observations noted takes for ever to get closed after you move in . All tickets raised are not addressed timely only after follows up it’s completed. I hope the construction manager and warranty team are more responsible and address issues and concerns would make the home buying experience much better … ... More

Workmanship is poor and it looks like no one was overseeing the work

Very rushed through the closing process with this builder and although promised missing or incorrect items would be rectified after closing, they are not very attentive to assist after the sale is complete. Beware and ensure you are 100% satisfied with the product before you close.

VERY POOR QUALITY, POOR CUSTUMER SERVICE

Few major items were wrong was installed , inadequate water drainage in some areas, some problems with materials and installation. Builder had quick response in repairing of most problems . Still awaiting for some other corrections to be made.

Chiding WCI Lennar was a hard decision but once made we were very excited. Unfortunately the craftsmanship was not what we expected at this price point. There should be better trades selected to build these homes or a Quality control process . Disappointed

I really love the home. But dealing with all of the after effects of a walk through etc.,..has been a challenge with this builder. I will continue to not give up. The fact that what they are responsible for they should take care of without delay or putting the blame on someone else.

Lack of responsiveness for issues and you need to wait for months and continue follow up to fix issues.

The home design and concepts are awesome, but the subcontractors performance is not supervised properly, thus the workmanship and end product turns out to be average at best. Issues are not addressed during production in a timely manner and resolution of problems becomes more complex than needed.

When I came to visit this neighborhood I really got excited .. absolutely beautiful.. but the realtor that sold my house was very negligent.. didn’t give the full disclosure.. I still have problems with that

Most concerns with the construction and state of the home were addressed before closing, but excuses were given when we asked for other flaws to be repaired. Four months later we are seeing a lot of things needing repair (pavers in the driveway lifting, caulk needing to be redone on most cabinets, nails coming through ceiling, floors creeping, etc.) Still waiting on these repairs.

There is no way on planet earth that I could do that!, I have lived here 4 months and warranties and petitions for help go unanswered.

The amount of mistakes by the workers either meant they didn’t know what they were doing or were rushing and didn’t care about mistakes. The contractor has tried his best to remedy the issues but is overwhelmed with all the new build errors. After a 1.5 months still have workers coming to fix things

I was forced to close on the house before the end of the quarter. The house construction was rushed and there were SEVERAL quality issues. 2 roof leaks in 2 months. Several lighting/electrical issues. The pool tiles were not sanded properly. There were electrical and plumbing issues with the pool. On a positive note, the Lennar team has been very responsive to my concerns. So that helps however an overall frustrating and time consuming process.

WCI has a horrible process for fixing issues after closing. This needs to be addressed as it feels like you already have my money and I should just go away.

We’ve bought a few homes with WCI/ Lennar and this was by far the worst experience. The new home consultant was terrible about returning calls, text, and emails. We were left in the dark for so much of the process. We were originally told that buying this house would make us members of the yacht club, which we found out after purchasing was false. The bidding process was terrible and a few months later, the same model was listed as much cheaper, although that may just be the bad luck of the market. The house itself is nice and the project manager has been responsive and helpful. I’m glad to finally just be in and not have to wait any longer. The projected completion times kept being pushed back. ... More