Lennar Reviews in Oakland Alameda, CA
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What Oakland Alameda Homeowners Have to Say About Lennar.
Read all 21 verified reviews from homeowners that built a new home with Lennar in the Oakland Alameda area. Oakland Alameda homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 4 out of 5 stars in Oakland-Alameda Area
21 Reviews in Oakland-Alameda Area
Lennar in Oakland-Alameda Area
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Customer Reviews
Great home.
- Anonymous
- Verified HomeBuyer
- June 14, 2022
- San Ramon, CA
Lennar is the Number 1 home builder!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Lennar - Great homebuying experience overall, very satisfied with the
- Anonymous
- Verified HomeBuyer
- January 19, 2022
- Dublin, CA
Great homebuying experience overall, very satisfied with the home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Lennar - Everybody that we worked with at Lennar were all super helpful
- Sherman V.
- Verified HomeBuyer
- January 18, 2022
- San Ramon, CA
Everybody that we worked with at Lennar were all super helpful and responsive. Made us feel like we were in good hands as first time home buyers.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Lennar - Very smooth process as a first time home buyer with Lennar!
- Siv H.
- Verified HomeBuyer
- July 20, 2021
- Dublin, CA
Very smooth process as a first time home buyer with Lennar!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fantastic homes, community & Lennar's support team!
- Yugandar M.
- Verified HomeBuyer
- October 19, 2021
- San Ramon, CA
Our whole home buying experience through Lennar was outstanding. Support from Lennar's fantastic team - German & Jessica (new home consultants), Nick (customer care representative), & the Construction Team was amazing - making both the home buying and living experience memorable! Preserve has beautiful homes along with an awesome community - and is in an excellent location, with close proximity to a lot of shopping areas and the 680 freeway.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Lennar - maintain is free for the first year.
- Anonymous
- Verified HomeBuyer
- April 07, 2021
- San Ramon, CA
maintain is free for the first year.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Good quality and quick responsiveness.
- Chen-Chien L.
- Verified HomeBuyer
- September 26, 2023
- Dublin, CA
The sales person in the sale office responds to my emails and text messages in very short time evrey time when I have questions or concerns.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Lennar - I had a great experience with Beth as the sales rep.
- Anonymous
- Verified HomeBuyer
- July 21, 2022
- San Ramon, CA
I had a great experience with Beth as the sales rep. She was great guiding me through the whole process and was very responsive to my questions: via phone, next and email. The quality of the home itself is great so far. However, I am a bit disappointed on the workmanship of the landscaping. California is in a drought and there are many leaks with their irrigation system through out. I have reported them to the association and the landscapers I see at the community and these leaks still have not been repaired. Otherwise, my and family and I, are very happy with our home and the community!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Great home buying experience
- Anonymous
- Verified HomeBuyer
- March 14, 2023
- Dublin, CA
Our sales associate Linda was great, she was very straightforward, trustworthy and helped us went through the whole process.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Lennar - Overall great experience.
- Anonymous
- Verified HomeBuyer
- May 25, 2021
- San Ramon, CA
Overall great experience. But the quality of the material can be improved. Especially around the sound isolation and steardy ness.
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
Lennar - Everything done on schedule and smoothly.
- Jimm C.
- Verified HomeBuyer
- October 19, 2021
- Dublin, CA
Everything done on schedule and smoothly. After moved in, still provided excellent customer service
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Lennar - The quality of fittings and appliances could be much better.
- Manoj J.
- Verified HomeBuyer
- December 28, 2021
- Dublin, CA
The quality of fittings and appliances could be much better. Master shower has a design defect that should have been caught.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
mixed experience
- Anonymous
- Verified HomeBuyer
- July 11, 2023
- Dublin, CA
The field person are great: sales representative, customer service rep., construction manager, title company service. The quality of the house is just average. For example: There is no medicin cabinet in the bathrooms. Draws and cabinet are at a minimun numbers. Some of the windows are hard to make it full open. The inside of the garage was not even painted. I paid 1.5+ million for a ~2700 sqf house ...
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
read the review
- Anonymous
- Verified HomeBuyer
- November 07, 2023
- Dublin, CA
solar company was imposed on buyers. not very responsive solar company. the panels were already muddy at the time of move-in. build quality in average, not upto the brand name "LENNAR". window installation was average. overall average. buying experience was not the best. had to follow up on the next steps multiple times. no one from lennar provided a clear roadmap of things that would take place before closing and the procedures. everything was a on-the-go task to be sorted with out prior anticipation due to lack of information on the closing procedures. coyotes and squirrels roam ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Fawad
- Fawad H.
- Verified HomeBuyer
- January 31, 2023
- Dublin, CA
Check everything specially power outlets, garage door opener should not connected to power outlet switch. Exhaust fan not working properly etc .
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Overpriced but mediocre materials and very bad responsiveness to issues
- Nataraj B.
- Verified HomeBuyer
- October 18, 2022
- Dublin, CA
Overpriced but mediocre materials used in construction and very bad responsiveness to issues. Cabinet fixtures are not built properly, the Carpets have nails poking out and the bathroom showers have scratches all over during construction.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
The location of this community
- Dhaval P.
- Verified HomeBuyer
- November 09, 2021
- San Ramon, CA
Workmanship is poor. There are nails popping out of many cabinets, floors still left dirty with patches of dirt that are not washing off and many other day 1 issues that are not fixed even after 3 months.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Lennar - Quality checks poor.
- In B.
- Verified HomeBuyer
- December 21, 2021
- San Ramon, CA
Quality checks poor...many issues questioning the quality of work...very concerning.
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Customer service response is very bad
- Ankur Ashwin A.
- Verified HomeBuyer
- October 02, 2024
- Dublin, CA
Hi, Purchased home through Lennar. Went through in initial orientation, found a water leak in master bathroom. No follow up after the initial leak found. I was told management will contact, after multiple calls still no one followed up. Only when things got near the closing date, did i receive a call from the membet support and they were able to get me the updates. I was suppose to receive my closing gift, its been two months no update on this one as well. The quality of products, door knob handles, used seems very low quality.
Lennar responded:
Thank you Ankur for sharing your experience with us. I am truly sorry to hear about the issues you faced during your home purchase and the lack of follow-up on the water leak in the master bathroom. This is certainly not the experience we want our customers to have, and I understand how frustrating this must have been for you. I have shared your comments with upper management for their review and assistance. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...
Total Score 2
Quality 1
Trustworthiness 3
Value 2
Responsiveness 1
Most cheapest materials and borderline bait switch tactics
- Anonymous
- Verified HomeBuyer
- April 25, 2024
- Dublin, CA
The model home and things in it are much different than the final products or things added to the different homesites. Finish is terrible, materials are cheaper than cheap. It feels like we need to renovate even though it's a new house.... the smallest toilets and appliances.
Lennar responded:
We sincerely apologize for not meeting your expectations. Should you need any further assistance escalating a concern, please don't hesitate to contact us at CorporateCustomerCare@Lennar.com
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Cheap materials, marked up prices with tactics to get a sale, poor workmanship shows in the home, unresponsive staff as soon as you close
- Anonymous
- Verified HomeBuyer
- August 15, 2024
- Dublin, CA
Not worth the high price tag. Lennar claims to offer quality homes but skimps on materials used in the home. The cheapest grade of apartment paint is used throughout. Poor workmanship skills in the construction teams, scratches on the walls and floors, unfinished corners, peeling paint on doors, missed sealant on exterior walls. Lennar will boast about their customer care team, but in reality they ignore every request and close any ticket as soon as you close on the home. Request a thorough walk-through. The sales agent will distract you with warranties and paperwork so that you can’t ...
Lennar responded:
Good morning, Thank you for sharing your experience with us. We are sorry to hear about the issues with the materials used, poor workmanship, scratches on the walls and floors, unfinished corners, peeling paint, missed sealant on exterior walls, and the inadequate response from our customer care team. We hope that moving forward, we can regain your trust. If you have any warrantable items or general questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
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