Skip main navigation

Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1569 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.9 out of 5 stars in All Areas

1569 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.7

Value 3.9

Responsiveness 3.6

Customer Reviews

Great home buying experience

  • DANA MARIE M.
  • Verified HomeBuyer
  • June 02, 2025
  • Roseville, CA

From start to finish, buying with Richmond was fast, easy, and full of friendly people! I would recommend this company to anyone! Inna was amazing!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best service and team ever

  • Michael Alexander S.
  • Verified HomeBuyer
  • May 31, 2025
  • St Augustine, FL

I have one of the best experiences buying my first home with Richmond homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall experience was good. Did my part and they help greatly. I will definitely recommend!

  • Mohamed B.
  • Verified HomeBuyer
  • May 29, 2025
  • Buckeye, AZ

They were good on what they do and help greatly with all concerns. Will definitely recommend and used them again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with no hassles…

  • Eric D.
  • Verified HomeBuyer
  • May 29, 2025
  • DeLand, FL

From beginning to end our home buying experience was great. From sales team to working directly with builder was without issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Carlie was extremely helpful and made the home buying process easy.

  • Jennifer Ann Czaplenski N.
  • Verified HomeBuyer
  • May 28, 2025
  • Colorado Springs, CO

The Banning Lewis team was fantastic to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Troy Wallace A.
  • Verified HomeBuyer
  • May 28, 2025
  • Las Vegas, NV

Positive buying experience , would recommend

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New home

  • Caryn D D.
  • Verified HomeBuyer
  • May 28, 2025
  • Aurora, CO

Tyler and Brandon were great to work with! The whole process was amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best experiance

  • Mario Alberto Vazquez A.
  • Verified HomeBuyer
  • May 27, 2025
  • Avondale, AZ

Loved the process with Richmond nice and easy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Larry and Jackie Casandra plan

  • Lawrence Lopez M.
  • Verified HomeBuyer
  • May 27, 2025
  • Goodyear, AZ

The sales team was very patient and helpful and the walk through experience with the superintendent was great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Its a very nice house.

  • John A B.
  • Verified HomeBuyer
  • May 25, 2025
  • Johnstown, CO

its a very nice house the subdivision is very nice and clean.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Austin Carl, Darius Lizzy

  • Tuyethanh Thi A.
  • Verified HomeBuyer
  • May 24, 2025
  • Tavares, FL

Austin,Carl,Darius and Lizzy at Richmond American Lakeside Forest was Super Amazing and Awesome. So So helpful throughout our journey on buying our Florida home. Top notch team work.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Trisha Janis F.
  • Verified HomeBuyer
  • May 22, 2025
  • Aurora, CO

I enjoyed working with Hailee, Scott and Isaac. They are very kind and professional and take feedback well. I felt valued and in safe hands through the whole experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

What a great buying experience thanks to Cynthia and Shania!

  • Timothy Michael S.
  • Verified HomeBuyer
  • May 22, 2025
  • Rio Rancho, NM

Thanks to Richmond America Homes, we have a quality-built home that we love. It was a very enjoyable buying experience that went very fast!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience from start to the end

  • Bijan K.
  • Verified HomeBuyer
  • May 20, 2025
  • Thornton, CO

Overall experience was great. Holly at sales was very professional, knowledgeable and prompt. Dianna at financing was extremely helpful! I benefitted from her advices a lot during financing process. Zach (superintendent) was also very patient and thorough. So far (1 month through) haven't seen any issue yet. Value for price is reasonable but I wish you could handle the fencing like other builders. The cost could be included to the closing costs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

House

  • Maurilio V.
  • Verified HomeBuyer
  • May 20, 2025
  • Rio Rancho, NM

Agents were knowledgeable, courteous and friendly throughout our transaction. They responded quickly to all our concerns. The only problem for us in our new house is the height of the doors. Instead of the traditional 6 feet, they are 8 feet tall.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lots of care went into the purchase of our home.

  • Gillian Alison S.
  • Verified HomeBuyer
  • May 20, 2025
  • Tavares, FL

A very easy and helpful process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with our purchase

  • Tanja S.
  • Verified HomeBuyer
  • May 16, 2025
  • Colorado Springs, CO

Amazing employees like Bridgette and Chris made our home buying experience very pleasant. They are very friendly and helpful. They quickly responded to all of our questions and requests/concerns. Mortgage approval and closing went very well and fast.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A wonderful experience with an amazing company and team and coworker management skills, professional

  • Dealchaezadaek J.
  • Verified HomeBuyer
  • May 14, 2025
  • Glendale, AZ

A beautiful and professional team awesome workers, great display of force in a profound and loving and kind and gentle manner and very professional me to expectation on your needs provide a lot of empathy suggestion and good input benefit towards each clients and good listening awesome company. I had an amazing experience Thank you Richmond amazing team company, coworkers and excellent management skills assessing the needs meeting the needs and dreams and the inspiration of families across America in the globe I highly recommend them anytime of the day any time of the year time in a minute ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

S

  • Jaswinder Singh J.
  • Verified HomeBuyer
  • May 11, 2025
  • Stockton, CA

Excellent customer service and very friendly. I’m was so impressed with their service. I will recommend to everyone who will buy a house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Experience with Richmond American Homes

  • Victoria A C.
  • Verified HomeBuyer
  • May 09, 2025
  • Perris, CA

It was pleasure working with everyone at Richmond American Homes. Everyone was helpful, communication was easy and we did not feel pressured like we did at other new developments. Julio was outstanding! He was patient, informative, checked in with us regularly and provided guidance along the way. We immediately made a decision because of the way we were treated and the professionalism of those we worked with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ellen P

  • Ellen Rosete P.
  • Verified HomeBuyer
  • May 09, 2025
  • Henderson, NV

Great..immediate response with concerns. Ellen P

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Layout is nice with a nice view!

  • Celestina Maycacayan M.
  • Verified HomeBuyer
  • May 09, 2025
  • Stansbury Park, UT

Very professional in doing business with them!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Friendly and helpful employees

  • Run K.
  • Verified HomeBuyer
  • May 08, 2025
  • Thornton, CO

We loved working with Holly! She was truly amazing and very transparent throughout the whole process. Once we were building our weekly updates with Tony began and he was always very friendly and helpful with any questions or concerns we had. Once we were in the finishing stages Zack took over our weekly updates and did our walkthrough with us and also made sure things were being done properly. The team we had were great and we were very happy with our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Buying Experience with Richmond American Homes!

  • Roberto Carlos Isaac S.
  • Verified HomeBuyer
  • May 08, 2025
  • Saratoga Springs, UT

From the sales personnel to the support staff, the purchasing process with Richmond American Homes was amazing. Thank you Richmond American Team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Prompt on issues that arise

  • Jason E.
  • Verified HomeBuyer
  • May 08, 2025
  • Las Vegas, NV

Seamless experience throughout process. Everyone was helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Narrow Reviews by Area