Richmond American Homes Reviews

Great area and beautiful homes

Great communication through the process

I was shocked to see that I was able to get into a brand new build since I was buying by myself. Hattie was amazing giving me the tour, talking about how everything worked & how the process would go. She helped me loosely crunch some numbers to show me what my mortgage would be. I never felt pressured to buy or fill out paperwork on the spot, which I really liked! We messaged a few times before I went back in to officially start the process. Everyone has been very helpful from Hattie to everyone I had contact with at Richmond American to the builder, Jason, giving me the guided tour. The were all very responsive & checked up after I had moved in. I have told many people about my experience & definitely recommend Richmond American ... More

From start to finish, Richmond American Homes has proven to be an exceptional National builder. The quality and workmanship are well above average and include so many features that make them move-in ready! There are beautiful floor plans to choose from and we quickly fell in love with one that gave us everything we needed. Our sales manager, Realtor, and site super were all easy to communicate with and helped to make the whole process even better. We can’t say enough good about this experience!

The homebuying process was handled with professionalism and care from start to finish. Communication was clear, timely, and thorough, and I always felt well-informed. Every detail—from property search to closing—was managed efficiently, making the experience smooth and stress-free. I would confidently recommend their services to anyone purchasing a home.

You are doing great job. We are very happy by your all service.

They made the home buying process very easy and were true to every word, no surprises at all along the way!

Our home buying experience with Richmond American Homes leaves us with warm feelings toward this builder and its team at the Kokanee Estates community in Lake Stevens, WA. The seller realtor we worked with, the wonderful Lia, gave us all the time and attention we wanted and chased down answers to questions beyond those she already knew. We made several repeat visits to the home and Lia welcomed us in those visits. Lia worked well to make our contingency purchase happen. We are impressed with the quality of the build, and the finish of the details, of the home itself. We rave about the spacious ceilings and the one-story design that meets our desires. In a surprising turn, the builders made a shift in design just to accommodate a hope we had that was not in the plan for this particular house, a change they made at no cost to us. That kindness is the kind that produces gratitude in us which is indicative of the smooth purchase process we have had with Kokanee Estates by Richmond American Homes in Lake Stevens, WA. ... More

We have recently purchased a house from Richmond. We’ve had a smooth process and we’re very happy with the results. Richmond were keeping us informed about everything and explained the whole process clearly. They were being responsive and helpful. The house itself is very nice and the great material was used! We’re very happy with the purchase and would highly recommend it for anyone looking to buy a house!

Nate and Jessi were both very pleasant to work with. Both are professional and personable. I would recommend Richmond American Homes.

As FTH we were very pleased with the process and all the guidance we received and James sales rep was phenomenal we love Richmond Homes great home great features and overall great customer service we Thank Everyone from the bottom of our hearts

When we first started looking at the new Westridge homes, we were greeted and treated with excellence in customer service from Abby at the sales office, it continued with HomeAmerican loan officer Shawna who guided us thru the process with ease, Steven at the home site was extremely helpful and completed the walk thru before we moved in and repaired any small items. Recently Madison went thru the 30-day walk thru, to again repairing any items that came up after a month of living in the home. We are extremely pleased how well Richmond American has taken care of us and made everything so easy. Their secure portal made submitting documentation so easy. Richmond American has made the buying process the best we have ever had, and we have bought 3 new construction homes so we know and speak from experience. We highly recommend Richmond American homes and thank them for making our home buying experience fantastic! ... More

Jose and Anthony were extremely knowledgeable, professional and quickly responded to our questions and concerns.

All I’ve ever known is a new Richmond home, 3 of them over the last 6 years, the quality of the houses and the people they hire is impeccable, especially Ryan Staggs

I liked the plan, design and documents which was shared, most of it was available online which is good.

Great experience working with Richmond American. They are professionals and thoughtful in your home buying experience.

Awesome experience, Great help from everyone on the team with walking me through the process to make it so much easier and less stressful

My first purchase of a new home. It was easier than a previously owned residence. The team I worked with was awesome. I don’t have any complaints.

We are so happy with our decision to buy a home in the Waterset community, and we couldn't be more pleased with our new Richmond American home. The community is absolutely perfect for our family. Our kids will grow up here until the go off to college or Marine Corps lol . We love all the parks and pools, and we appreciate the beautifully maintained trails and fitness centers. It's a wonderful, welcoming place to live. ​The team at Richmond American Homes was professional and a pleasure to work with from start to finish. Our home is beautifully built, and we were so impressed with the attention to detail and the quality of the finishes. We highly recommend both Waterset and Richmond American Homes to anyone looking for a new home in the area." ... More

The area of Gregg Ranch is an ideal spot for my wife and I to spend the rest of our lives. I was pleasantly surprised at the quality of construction. I found that the finishing trim work was better than most of the builders. The price of the home was very competitive and was in line with the quality of construction.

Lori was a fantastic sales agent and facilitated the purchase of my new home flawlessly. Everyone from the lender to the closing team was fantastic.

Great wonderful amazing successful excellent

Please pass our thanks to Riley for making it a great experience for us as complications come. He is timely, smart and professional.

Excellent builder to work with. Staff is courteous and helpful. Everyone will go above and beyond to solve a problem or to satisfy the customer. We would definitely recommend Richmond American Homes!

It was great process. This was my very first Richmond home purchase. This was one of my best home purchases ever.