Richmond American Homes Reviews

Julie was very helpful in the acquisition of our new home.

The sells agent, finance manager, and builder were great to work with and provided an excellent buying experience. The mortgage process was a complete nightmare - if you can get your own financing Do it - Save yourself the heartache and craziness. I can not imagine financing a large amount, ours was less than $100K and it was a complete disaster of an experience.

the process with the Richmond American team was very easy. all my questions were answered fast. closing was super quick and we had no problems. everyone on the team was super friendly and easily to get in contact with.

Dale and Paul (supervisor) were professional, courteous, helpful and very knowledgeable. We'd use them again if we could. Overall, from start to finish, the process and personnel in insurance, title company et al, were exceptional, quick to handle issues, provide guidance and ensured that everything went smoothly.

Best experience as the first home buyer

Great experience - From the start Steve was great and the complete experience from mortgage process to closing was seamless. Pricing was the best in the market.

The Richmond team was very responsive and worked hard to ensure we had an overall positive experience. Gregg was especially helpful going above and beyond - bringing our family an extra set of keys when were locked out one night right after we moved in. THANK YOU GREGG!

We couldn’t be happier with our new home and the buying experience that came along with it! Linda was very knowledgeable and thorough throughout our process, and consistently checked in on us with updates. Ivan was also very helpful in ensuring all our blue-tape items were taken care off, even the ones that required completion after closing. We love our home and our neighborhood, and would highly recommend Richmond homes!

The experience with Richmond has been great. From the buying process, to the continued support from their in-home warranty team, our family has continued to feel taken care of.

Amazing experience i’m glad to have my home from one of the highest rated builder in the country. I do appreciate you all and I recommend to everyone with a plan to buy a new home. It is a decision that you will never regret.

This was our first time buying a house and our rep, Jessica, was so responsive and helpful! We were in quite the time crunch, and she went out of her way to make sure we were able to finish on time. The quality of the house is definitely above standard compared to other builders in the areas we've been looking at, especially for the price. Its easy to go online and find negative reviews or complaints for any builder, but its hard to find compliments. I wholeheartedly recommend Richmond--especially to anyone on the fence!

I could not be more pleased with the purchase of our new home . Katrina was exceptional with updates and what was going on when the house was being built and after ownership Gayle and Jeremy have been exceptional with getting the little things taken care of . This was our first home purchase and I could not ask for a better team to help me and my family through the process of buying an home , and after taking ownership.

I appreciate the overall quality and value of my recent purchase with Richmond American Homes. The neighborhood is quiet and I love the mountain view’s and easy access for my mountain biking trails.

When we walked in to look at some town homes, we didn’t know the quality of service Richmond f American Homes was prepared to offer. From showing us the homes we immediately looked at to taking us to other properties that were available, Oliver was friendly, flexible, and determined to show us just how great a deal with Richmond American Homes would be. When it came to working through the pre-qualifying and financing process, Judd was incredibly patient and skilled in getting the best situation for our family. We’re thoroughly happy with the home we purchased and will highly recommend to anyone in the market for a new well built home. ... More

Had a few minor details with the new home, they were taken care off but still waiting on some issues. Water pressure upstairs bathrooms very low need improvement on that. Outside HOA hadn’t taken care of couple of dead plants and sprinklers hoses sticking out of the ground. It needs mulching and trash debri cleaned up

Susan was amazing to work with. She was extremely responsive to all my questions and if she didn’t know the answer she would find the answer and get back with me with in the day. She stayed in touch with me throughout the complete process.

We had an amazing experience that went so smoothly! The whole team at Richmond was so great to work with! Jason was so great about answering questions and being so nice. Luke helped us with our walkthrough, he was very thorough and went above and beyond. Overall, an outstanding team and we had so much fun!

Good overall, just underwriting conditions was exaggerated. I will recommend the company.

Great experience with associates when I had questions

we had a good buying experience from the beginning to the end

I really enjoyed working with the sales professionals at Richmond American Homes. Things went smoothly and timely. I really am enjoying our new home.

I had an absolutely amazing experience purchasing my home from Richmond American! From start to finish, the entire process was smooth, transparent, and truly enjoyable. The quality of the home exceeded my expectations, and every step along the way was handled with professionalism and care. A huge shoutout to Josh Watkins from the Home Care team and Sales Associate German Gallegos—they went above and beyond to ensure everything was perfect. Their attention to detail, responsiveness, and commitment to customer satisfaction made this experience even better. I couldn’t be happier with my home, and I would love to purchase another one from Richmond American in the future! If you’re looking for a builder that delivers top-notch quality and outstanding service, I highly recommend them! ... More

Finding this beautiful house we are very lucky. The whole process went smoothly. Richmond American homes are built great. Wonderful people to deal with. Keep up the great work!! Thank you for our amazing, beautiful house! It's so perfect!

We had a good experience with this home builder! The quality of workmanship and materials were at our expectations, and the team was incredibly responsive. Special thanks to Nita, Rigo, and Jerry for their outstanding service—they went above and beyond to ensure everything was perfect. Although there are things that can improve we truly appreciate the effort put into making this process smooth. Highly recommend!

We have bought several homes, even built a custom home, the home buying process with Richmond was likely the best experience we have had. The quality of the materials, the selections of the mechanicals, they just go above and beyond and are not a typical contractor trying to hit the “industry standard”. We feel this was a good investment and something we are confident will return on that investment down the road. Thanks!