Centex Homes Reviews in Louisville, KY

Still plenty of things that need to get done.

The mortgage side, title side, insurance we’re all great to work with, but Pulte needs to allow its team more control over their vendors. The detail work was below expectations, that’s even when they decided to show up. Closed 2 months late and it’s a real shame our first home buying experience went this way, rather not do it again

there was alot of set back getting into our homes, communication was great before closing but after closing most of the communication goes unresponsive. Most time the field manager will do his best to get the issue resolve but he is only one person

As a first time home buyers we are ecstatic to be building our home. At first the process started off smooth. Then we ran into issues with certain contractors which we tried to be understanding of. Then when we would bring said issues to our field managers attention it was always an excuse if that was supposed to be done and this was supposed to be done but no explanation as to how it will in fact get done. The day of our celebration walk our home was filthy, carpet was a disaster and like I told the field manager if I wanted a used home I would’ve bought one. We have been in our home almost two months and still have work that need to be completed. It’s like they put their best face forward to get us to buy but as soon as you’re in the home you’re forgotten. For the cost of what we spent the workmanship doesn’t add up. We have electrical issues. Cabinets that need to be changed, window that need to be changed. Paint still on our LVT floors. We plan on selling as soon as we are able to and going with a custom builder. This company has left a sour taste in our mouth 10/10 would not recommend!! ... More

Home is still Incomplete a month after closing.

1000% would not recommend nor build a Centex home ever again. We’re already planning our next move so we can get out before the Josie falls apart.

When we finally closed on the third try because we had to get out of our home under contract, it was a nightmare and has been since. There are too many issues, photos and videos to count. We are still living out of boxes over a month later. We should have come in and started hanging curtains and enjoying our brand new home. There is nothing happy or beautiful about this experience and I think someone should compensate us for it.

the paint job is really bad. that i will have to repaint the whole hose soon. also the concrete in front of the main door is not even, they been saying that i t will get fix soon but nothing yet .

I have already written a 3 page letter and sent to multiple Centex/Pulte reps.

I purchased my first house as I wanted satisfaction and not to have to worry about anything . my closing date was in mid July. and only thing I found is problem in house . Poor workmanship Flooring is coming out in office and kitchen. water leaking in basement . in front yard they have digged up and I am still waiting for new grass seeds after 40 days not happy . I would not recommend

Broken sewage main line caused by negligence, incompetence, lack of oversight and inspection left us without taking a shower, brushing our theeth and flusing the toilet for one week. Now my driveway is damage after excavating to repair the pipe and Pulte Homes refuses to repair the damage caused. I am not asking Pulte Homes to stand behing the concrete warranty and repair it, i am asking Pulte Homes to replace my driveway because they damage it as a direct consecuence of the sewage line repair. It is a matter of right and wrong!

I would say overall this seemed to be a good experience but certain issues definitely stand out. The home I suppose is a good build quality but there is warped drywall in certain areas and the concrete work in the garage and entryway , is terrible. The painters contacted too paint these homes did a laughable job at painting the main ceiling in the living and also upstairs. It had to be touched up multiple times. There is also paint on the stairway in one area. I would also add that for the premium price I personally would expect bbetter build quality,materials and workmanship

Jon the field manager cares a lot about his communities and is responsive on any issues you raise to him.

I will never buy another Centex Home. A month without air conditioning is completely unacceptable. 90+ degree days. I have a baby. A MONTH. Do you have any idea how many times I heard, "we'll be back out tomorrow." I had chipped granite countertops that I had to keep bringing up. After cutting into my walls, they patched the drywall and STILL haven't finished painting. One might be inclined to think I'm just an outlier or just a complainer, however, if one were to come talk to people in the neighborhood, they would find them all in agreement. All of my neighbors say that they will NEVER buy another brand new home again. ... More

Everyone was very responsive BEFORE closing. But after closing it was like talking in the dark. The house has several small issues and I have noted with the building manager, but no response has been received. The quality of sod for front lawn is sub-par. The finish in many places is just done half-heartedly. I will not recommend Centex to anyone for new home building.

The lack of communication is almost enough to make you wish we bought somewhere else. We have had issues with our closing date, our driveway, the HVAC and the landscaping in the backyard. All other issues are to be expected and are small. It has been a frustrating experience. The communication is horrible. Driveway was in disrepair since the day we moved in (nobody told us about this until we went to do the final walk through the day of closing). We were told over and over the drive way would be torn out and replaced. Dates have come and gone and I still have no idea when it’s going to be done. On top of all that they are supposedly not tearing out and replacing but shaving down and redoing the top. If you’re looking to buy a home with Centex make certain that things that need to be done are done before you close otherwise good luck. ... More

Overall buying experience was poor. The house was not complete at closing. I drove to the house after closing only to see painters inside doing repairs that should've already been completed. It took over a month after closing to get the correct appliances delivered. The driveway surface was damaged from ice during construction and still has not been addresed almost 2 months after closing. It is a nice house, but due to the overall buying and closing experience, I would not recommend Pulte.

The builder wasn’t helpful we had some scratch on kitchen he promised us to fix but he didn’t we call he didn’t answer

They made my first home buying experience easy and understandable!

Love the quality of the home, everything very nicely completed inside.

The house wasn't done when we went to closing. centex assured us that they were going to everything done as we moved in, but it been 2 months now since we moved and the house is still uncompleted. We're thinking of bringing this issue to court.

not happy

Still no sod, living around mud, apart continually being promised it will happen, "next week", for 2 months now. Not responsive to other small issues, got attitude instead of results.

It takes forever with repeated calls to get issues addressed

the whole inside of the house is painted the same color. all the walls and trim work? water company charged us for 19000 gallons of water used, we were not living there yet and still as this date haven't?