
Del Webb Reviews in Melbourne, FL
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What Melbourne Homeowners Have to Say About Del Webb.
Read all 102 verified reviews from homeowners that built a new home with Del Webb in the Melbourne area. Melbourne homeowners have rated Del Webb an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Melbourne Area
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Customer Reviews
Extremely Disappointing
- Anonymous
- Verified HomeBuyer
- November 30, 2023
- Melbourne, FL
When signing the contract to purchase a home nobody disclosed that the community clubhouse would not be completed for over a year or that the temporary clubhouse would have no pool. Nor did they disclose where the construction office would be, which happens to be on the same street as the lot we picked. We had 2 Project Managers. Don't know why but can only imagine. The Second Project Manager who came on just before our walk-through is polite and professional but does not have control over when workers show up or complete projects. The quality of materials and workmanship is less than ...
Del Webb responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^AF
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible Experience
- Thomas H.
- Verified HomeBuyer
- August 07, 2023
- Melbourne, FL
Do not buy into Del Webb at Viera if you can avoid it. The quality of workmanship is horrible. The houses are slapped together. We have problems with drywall, paint quality, door trim gouges, paint on flooring, exterior paint coverage, pavers are sinking in on driveway, sprinkler system pipes are not buried, bathroom shower leaked into bathroom floor, scratches on glass in shower enclosure, door wall glass is scratched, bathroom mirror is scratched. The sales team promised a temporary pool until the clubhouse pool was ready; it didn’t happen, the clubhouse and pool was promised for ...
Del Webb responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, please email us at customersupport@pultegroup.com with your address, contact information and a brief summary of your concerns. ^AF ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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