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- Houston, TX
Beazer Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Beazer Homes.
Read all 1132 verified reviews from homeowners that built a new home with Beazer Homes in the Houston area. Houston homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Houston Area
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Customer Reviews
Building process good, Warranty process is sub-par
- Allan S.
- Verified Homebuyer
- June 07, 2024
- Magnolia, TX
Interaction during building was great, working with Beazer on warranty items suffers from both lack of communication and follow-up from representatives
Beazer Homes responded:
Allan, we apologize for your initial experience with your warranty claims. At this time, we understand that your customer care team is addressing your pending concerns. We appreciate you allowing us the opportunity to help improve your warranty experience. Please let us know if we can assist with anything further. - Daniela ...
Total Score 3
Disappointed - Bad Quality
- Cynthia H.
- Verified Homebuyer
- June 06, 2024
- Katy, TX
This was the second Beazer home I have purchased in the last 7 years. When I knew I needed to make a change, I spent some time deciding what I wanted to do. I was disappointed to see the reduced options Beazer was offering as compared to my previous purchase, but at the end of the day decided to go with them again based on my previous experience and primarily due to their energy efficient options. I will say they did work with me and allowed a few changes that were not being offered originally as the neighborhood I was looking at was one where Beazer had decided to “offer a few and build ...
Beazer Homes responded:
Cynthia, we appreciate your feedback. Our goal is to provide you with a home of exceptional quality that you can take pride in, and we apologize for any inconvenience you experienced. Thank you for allowing us the opportunity to address the items mentioned, which we show have been resolved at this time. Should you have any further questions or concerns, we are here to help and can be reached at (888) 6293-2937. - Daniela ...
Total Score 3
Quality, Value, Customer Service 5 stars
- Charlene E.
- Verified Homebuyer
- June 06, 2024
- Katy, TX
Great experience. The customer service was outstanding and on point. Everyone went above and beyond and even after check in even if minor things. Great home.
Total Score 5
Great customer service!
- Adriana H.
- Verified Homebuyer
- June 04, 2024
- Katy, TX
I am pleased with the builder’s customer service and how the builder addressed my requests, especially with the superintendent, Rich, Gordon, and the realtor, Sarai. My request is handled promptly when I call Beazer’s customer service. I am happy with my house and its quality.
Total Score 5
Corbin with Beazer Home was Fantastic!
- Beth B.
- Verified Homebuyer
- June 03, 2024
- Porter, TX
I recently had the pleasure of working with Corbin at Beazer Homes to build my new home, and I couldn’t be happier with the results. From start to finish, their team demonstrated professionalism, expertise, and a commitment to quality. Corbin kept me informed throughout the entire process. He promptly answered my questions and provided updates on the construction progress. Beazer's transparency made me feel confident in my investment. The quality of workmanship exceeded my expectations. From the foundation to the finishing touches, every detail is satisfactory. The materials used were ...
Total Score 5
Great overall experience + solid build!
- Anonymous
- Verified Homebuyer
- June 03, 2024
- Tomball, TX
It's not our 1st time building with Beazer - Our previous experience brought us back and the quality, consistency and awesome customer experience is still the same. No regrets at all - David, Jason and the entire Amira team are the best! We love Beazer Homes.
Total Score 5
Great experience
- Alan M.
- Verified Homebuyer
- June 03, 2024
- Porter, TX
Michael and Corbin were great! Exceptional attention to details
Total Score 5
#LoveMyNewHome
- Brenda B.
- Verified Homebuyer
- June 02, 2024
- Katy, TX
My new home is modern and absolutely beautiful. Equally as important, it came at an affordable price! Many say building a new home is stressful, but Beazer has a step-by-step process that makes it easier to manage and FUN! There are warranties in effect after you own your home, and a customer service contact for any questions you have. Rich and Elisa were absolutely a delight to work with. I highly recommend Beazer Homes.
Total Score 5
Builders Team,WarrantyTeam and Sales were the best
- Linda O.
- Verified Homebuyer
- May 31, 2024
- Tomball, TX
2nd Beazer home I have purchased and built was better than the first. We love all the teams that made it possible. to build again.
Total Score 5
Corbin was great
- Clinton M.
- Verified Homebuyer
- May 31, 2024
- Porter, TX
Corbin was great reccomend Beazer
Total Score 5
Cunningham
- Natalia L.
- Verified Homebuyer
- May 29, 2024
- Conroe, TX
Anna and Hunter and Richard are the best in Beazer team. Thank you so much!
Total Score 5
My realtor went above and beyond.
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- Verified Homebuyer
- May 21, 2024
- Conroe, TX
Since I moved in it’s been one headache after another. After a week and a half of sticking bandaids on things after I moved in the entire hot water heater needed replacing, as well as a breaker and toilet. My lights constantly flicker and my ceiling fan makes noises and wakes me up at night. The service providers Beazer recommends are awful as well. I have not had 1 week of uninterrupted internet service since I moved in. I work from home. The energy savings they were so proud to sell to me have not materialized even a little. I feel like I was taken for a ride.
Beazer Homes responded:
Gwendolyn, we apologize for any issues you have experienced with your new home, as purchasing a new home should be an exciting time. We have reviewed your account with the local team and were informed that the water heater and electrical issues were addressed the following day. Please know that we are here to help with any warranty concerns or questions. Our team at the New Home Contact Center can be reached at 888-623-2937 or via email at NHCC@beazer.com. - Stephanie ...
Total Score 2
I am so happy with Beazer
- Sayo H.
- Verified Homebuyer
- May 18, 2024
- Katy, TX
All around an amazing experience
Beazer Homes responded:
Thank you, Sayo. It was such a privilege to be part of your new home journey and we can't thank you enough for choosing Beazer. Welcome to Sunterra! - Daniela
Total Score 5
The devil is in the details.
- Cindy M.
- Verified Homebuyer
- May 17, 2024
- Conroe, TX
As a first time buyer, the experience could have been better. Everything looks beautiful, until you look closer. After moving in I discovered so many little sloppy mistakes. Take my advise, on your walk through day, spend the entire day and look in every corner and behind every toilet on the floor. There was a piece of my fireplace that was chipped off and all they did was paint over it. There were tiles behind the toilets that weren’t grouted and much more. The houses are beautiful but the details were done so sloppy. If I could do it again I would scrutinize the details.
Beazer Homes responded:
Cindy, we appreciate you reaching out to provide your feedback. We are sorry to hear that there are finishes in your home that did not meet your expectations. Please know that our team is here to help. We encourage you to reach out to us at 888-623-2937 or nhcc@beazer.com to discuss any outstanding items that need our attention. Thank you. - Daniela ...
Total Score 3
Samantha
- Samantha W.
- Verified Homebuyer
- May 17, 2024
- Richmond, TX
The overall experience was great! The engineering supervisor, Beazer sales contact kept us in the loop with the start, progression, and completion of our home. Our design center representative was very knowledgeable about the designs available and assisted with decisions we struggled with during the selection process. The team made the experience stress-free. We live our Beazer home!
Beazer Homes responded:
Thank you for sharing, Samantha. Our experienced team is here to help you every step of the way, making your new home journey as seamless has possible. From all of us at Beazer, welcome to Arabella on the Prairie! - Daniela
Total Score 5
Owner
- Rocio B.
- Verified Homebuyer
- May 09, 2024
- Cypress, TX
From start to finish We had a great experience with Beazer. Beazer uses good quality materials and offers good service.
Beazer Homes responded:
We're thrilled to hear about your positive experience with us, Rocio. Delivering a spectacular experience and beautiful home you can be proud of is always our goal. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing Beazer! - Daniela ...
Total Score 5
Builder review
- lewis f.
- Verified Homebuyer
- May 07, 2024
- Cypress, TX
Chris- was professional, cordial, available diring the process! Extremely quick response!!
Total Score 5
Exceptional Home Buying Experience with Beazer Homes
- Justin M.
- Verified Homebuyer
- May 06, 2024
- Katy, TX
My experience of buying a home with Beazer Homes was exceptional from start to finish. From day one until the completion, I was overly satisfied with the process. The salesman, Gary, and the construction manager, Tracy, were both excellent in their roles. Despite the delay caused by Center Point, they ensured that I didn't get discouraged throughout the process. Communication was always prompt and in real-time, with everything well explained and deadlines consistently met. Despite any challenges that arose, Gary and Tracy went above and beyond to address them promptly and ensure my ...
Beazer Homes responded:
Justin, we're thrilled to hear that Gary, Tracy, and our team provided you with top-notch service throughout your home-building journey. It's fantastic to know that despite any challenges, they worked tirelessly to ensure that you were informed every step of the way. We truly appreciate your kind words and the trust you placed in us to help build your future. Know that we are still here and if you need anything as you settle in, we are only a phone call away. - Daniela ...
Total Score 5
Hunter
- Roger T.
- Verified Homebuyer
- May 06, 2024
- Conroe, TX
Hunter has been great to work with. Very responsive. Always accessbile. Even on his days off. We very much appreciate his help
Total Score 5
Great experience!
- Alan M.
- Verified Homebuyer
- May 01, 2024
- Tomball, TX
My wife and I received great service from beginning to end. Our team, Ken, Darren and Brittany are great and very attentive. We love our new home.
Total Score 5
Great builder, great people, great house!
- Vincent F.
- Verified Homebuyer
- April 25, 2024
- Porter, TX
Fantastic communication and transparency from the salesperson, Michael. Builder manager, Corbin was great as well. Couldn't be happier and definitely recommend Beazer homes. No regrets!
Beazer Homes responded:
It's wonderful to hear about your positive experience with Michael and Corbin, Vincent! Steller communication and transparency truly make a difference when navigating the new home-building process. Thank you so much for sharing your recommendation, and from all of us at Beazer - Welcome home! - Daniela ...
Total Score 5
Great building design, energy efficient and excellent build.
- Eseroghene I.
- Verified Homebuyer
- April 25, 2024
- Katy, TX
Great building design, energy efficient and excellent build.
Beazer Homes responded:
Thank you, Eseroghene. We are proud to build energy-efficient homes and take pride in providing a happy homebuilding experience. If you should have any questions, our New Home Contact Center can be reached at (888) 623-2937. From all of us at Beazer, congratulations, and welcome to Sunterra! – Taryn ...
Total Score 4
Reliable and trustworthy
- Rohit A.
- Verified Homebuyer
- April 19, 2024
- Cypress, TX
Beazer was easy to deal with. Various departments (sales, construction, and after-service) coordinate with each other instead of transferring my queries to one another. Through out the home buying/building experience, they were reliable and responsive.
Total Score 5
Communication after moving in
- Isidro L.
- Verified Homebuyer
- April 18, 2024
- Crosby, TX
Marc has continuously called every now and then to ask how the home is and if we have any questions to let him know, there have been times where I call Marc and he calls back as soon as possible to answer whatever questions I have, the neighbors are great community is great!
Beazer Homes responded:
Isidro, thank you for the five-stars. We are delighted to hear that Marc at Sweetgrass Village provided you with excellent customer care. Our team will be thrilled to know that their efforts resulted in a positive experience for you. We hope that you will create many wonderful memories in your new home and thank you for choosing us to build your future. – Taryn ...
Total Score 5
Beazer Duet
- JoEllen S.
- Verified Homebuyer
- April 17, 2024
- Cypress, TX
This was the best home buying experience I have had. Tiffany and Chris were amazing to work with from start to finish. I love my new home and I am extremely satisfied with the quality of my home. It has amazing energy efficient features.
Total Score 5
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