Lennar Reviews in Reno, NV
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What Reno Homeowners Have to Say About Lennar.
Read all 174 verified reviews from homeowners that built a new home with Lennar in the Reno area. Reno homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 4.1 out of 5 stars in Reno Area
174 Reviews in Reno Area
Lennar in Reno Area
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Customer Reviews
Good
- Truc H.
- Verified HomeBuyer
- July 18, 2023
- Sparks, NV
Friendly,fast very nice take care
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Lennar at Weser Creek, Minden
- Anonymous
- Verified HomeBuyer
- September 20, 2022
- Minden, NV
Ease of using Lennar Realtors, Mortgage and Title services made the whole process easy. Compared rates with other loaners and Lennar was the best deal
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 3
Overall good experience
- Gnana K.
- Verified HomeBuyer
- September 13, 2022
- Reno, NV
1.Not much quality in construction. Construction Manager accepted the issues after giving so much of explanation. Most of the teams giving same kind of response like "it will be like that and cant do anything or putting on the other team". Eg found so much of gap between baseboards and flooring. Flooring team said we are helpless due to the ground concrete was not good. 2. Moving forward need to increase the width of Main Entrance Door from 35 in to 37 in because the new modern refrigerators are unable to carry inside because these refrigerators are having a min of 36 in width. 3. ...
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Build Time
- Steven L.
- Verified HomeBuyer
- July 12, 2022
- Reno, NV
I was happy with almost everything except for the communication in the middle of the build, there where many delays I feel could have been communicated in a Better time frame
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Before construction completions
- Enrico Z.
- Verified HomeBuyer
- February 08, 2022
- Reno, NV
builder don't have options. To accommodate additional work to modify certain additions before finishing final work like(ex lighting , hose bibs, garage paint finishes, electrical modification for security / lighting)
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Lennar - Some people they they we’re perfect some people I am very disappointed
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Carson City, NV
Some people they they we’re perfect some people I am very disappointed unfortunately
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
The nice set of features that came standard in the home and the overall quality o the home.
- Kerry A.
- Verified HomeBuyer
- August 26, 2021
- Minden, NV
The process went very smooth with us being able to take care of most of the paperwork remotely since we previously lived 9n another state. The initial walk-thru went quite well with very few issues (all of which were addressed prior to our closing on the home). The Lennar people were all especially great and bent over backward to assist us in the process. We have been in the house for over 2 months now and are still very thrilled with our home. We especially like the beautiful standard cabinetry, and flooring, as well as the appliances that were included. Another great feature of our ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Lennar - We had a great experience with the sales team on site.
- Hamlin A.
- Verified HomeBuyer
- May 25, 2021
- Sparks, NV
We had a great experience with the sales team on site. They were very responsive and communicated well. Richard is also very responsive to maintenance issues. He's very organized and follows up consistently. We are concerned about Lennar building the houses behind us quite a bit on higher ground. Concerns of proper water drainage will be something we have to keep an eye on. We wish Lennar would have just leveled the foundation so that potential water issues between neighbors are mitigated.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Professionalism
- Daryl D.
- Verified HomeBuyer
- May 25, 2021
- Reno, NV
Complete staff was very professional and courteous.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The one that stood out was the quality of how they value customers especially sales department and loan department.
- Victor P.
- Verified HomeBuyer
- March 31, 2021
- Sparks, NV
This will be my third time buying a home and this is by far is one of the exceptional home builders out there. Definitely recommend to family and friends if they are in the market to purchasing a home.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Overall, it was a positive experience.
- Thomas H.
- Verified HomeBuyer
- June 27, 2025
- Sparks, NV
Having been a Realtor in Florida and purchased well over 20 homes, I found the buying process to be cumbersome. Closing documents exceeded 250 pages, WOW. The number of pages I am accustomed to for a closing had been 20-30. I guess Lennar is doing their part for full employment in the areas they sell homes. Aside from all of the paperwork I have been very pleased with Lennar's follow through and workmanship in the building process.
Total Score 4
Quality 4
Trustworthiness 4
Value 2
Responsiveness 5
Westside Magic
- Richard H.
- Verified HomeBuyer
- January 16, 2025
- Carson City, NV
Location of lots excellent Downside no Three car Garage
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Sales representatives and team members were great
- Richard S.
- Verified HomeBuyer
- December 02, 2024
- Carson City, NV
Have not lived here long enough to critique response to builder issues
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 2
Rich and Jennifer
- The F.
- Verified HomeBuyer
- December 06, 2022
- Sparks, NV
Jennifer was fantastic. Always there to help us. She advocated on our behalf more than once. We had a terrible experience with the dishwasher. It never worked properly and had to finally 6 weeks later be replaced. I felt Rich did not help as much as he should have. I did not want to blow up before I got the result I needed. Customer Care was not very helpful
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Lots of little problems
- Agnes M.
- Verified HomeBuyer
- November 15, 2022
- Reno, NV
My first morning in the house I took a shower and it didn’t drain. They cut a hole in the ceiling over my kitchen sink to clear the drain it took 3 weeks to get patched. The front door, you could see light and feel air coming thru. It was worked on and 2 weeks later I can see light again. It looks like the door is bowed. Things identify in the walk thru didn’t get fixed. I’m a skilled tradesmen I can fix these things, but with a bran new home I didn’t expect to have to.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
It's the little things
- John H.
- Verified HomeBuyer
- August 09, 2022
- Dayton, NV
Don't get me wrong. We are enjoying our new home; however, we are finding things that we missed. I've notified those who asked to be notified, and I've been acknowledged, but nobody's come to look at the issues. We measured the room sizes for furniture placement and found the 4th bedroom is smaller than the house plan drawing. It's 15 sq. ft. less than what's shown on that house drawing.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 2
Lennar - Overall experience was good.
- Gerald P.
- Verified HomeBuyer
- July 20, 2022
- Reno, NV
Overall experience was good. Frustrating that outdated technology like landline telephone jacks could not be switched to Ethernet ports and insisted on installing Ring doorbell and sensors. Only dryer connection is gas - electric not an option and considered a customization. Overall quality is good- delivery date 90 days later than originally scheduled due to supply chain and labor issues
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Lennar - We liked the "everything's included" plan.
- Diana M.
- Verified HomeBuyer
- January 12, 2022
- Sparks, NV
We liked the "everything's included" plan. It helped us budget for the home we wanted with no surprises. We were disappointed by the interior paint quality, however (thinly applied and not durable or cleanable). We were told there was a paint shortage, but now we will have to repaint much sooner than we had hoped.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Lennar - The financial team were great and very helpful!
- Anonymous
- Verified HomeBuyer
- December 14, 2021
- Minden, NV
The financial team were great and very helpful!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
The Good, Bad, and the Ugly
- Laurie M.
- Verified HomeBuyer
- November 30, 2021
- Sparks, NV
It’s been a roller coaster ride since we first sat down with the Lennar sales person. Lots of attitude, miscommunication, and mistakes. It wasn’t until we contacted the Lennar Division President that we got some real answers and satisfaction. Our first customer service “after the sale” person was lame. We didn’t get a day of possession celebration or gift and he told us that the foundation and walls being out of square was “normal” and that’s how Lennar builds homes. We were told to feel fortunate that we didn’t have some of the problems that other Lennar buyers were experiencing. Our latest ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Nice homes look good. very tight no air leaks at most areas.
- William K.
- Verified HomeBuyer
- October 27, 2021
- Dayton, NV
Have been very good with most problems, still have one inspection problem not fixed.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Lack of vendor oversite.
- Duane S.
- Verified HomeBuyer
- June 02, 2021
- Dayton, NV
Lack of attention to the quality of work performed by the vendors/sub-contractors. Poor cabinet installation, poor floor installation. Mediocre painters, paint on floor had to be cleaned off. Move-in cleaning crew didn't clean well.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Lennar - Overall good buying experience with the local team.
- Joshua S.
- Verified HomeBuyer
- May 23, 2021
- Sparks, NV
Overall good buying experience with the local team.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Easy buying experience
- Dean S.
- Verified HomeBuyer
- May 06, 2021
- Carson City, NV
Painless/hassle free buying experience. However the quality of the house is not as good as the old days. Maybe because all of the housing boom is making the builder sloppy since they're building too fast (lack of quality control)?
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Lennar - The fridge in our house won’t open far enough to pull the ice
- Travis L.
- Verified HomeBuyer
- May 04, 2021
- Reno, NV
The fridge in our house won’t open far enough to pull the ice tray out. It’s the fridge we bought from Lennar
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
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