Lennar Reviews in Reno, NV

What Reno Homeowners Have to Say About Lennar.

Read all 185 verified reviews from homeowners that built a new home with Lennar in the Reno area. Reno homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4 out of 5 stars in Reno Area

185 Reviews in Reno Area

Star Rating Breakdown

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.7

Lennar in Reno Area

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Customer Reviews

Before construction completions

Enrico Z.
Verified HomeBuyer
February 08, 2022
Reno, NV

builder don't have options. To accommodate additional work to modify certain additions before finishing final work like(ex lighting , hose bibs, garage paint finishes, electrical modification for security / lighting)

Total Score 4

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great buying experience

Kurtis S.
Verified HomeBuyer
July 12, 2024
Dayton, NV

Great buying experience. However after finding things that need to be repaired ,the repair process has been very slow and frustrating. I wish they would be understanding and more efficient (faster) making the minor repairs.

Total Score 4

Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Lennar Mortgage Team

Kenneth S.
Verified HomeBuyer
November 01, 2023
Reno, NV

Every Lennar Team member that I dealt with doing my home buying experience was very professional and pleasant to work with. If I had any questions along the process they were there to answer them for me. They tried to make my buying experience as seamless as possible. Great team to work with. If anyone is looking to buy a home consider Lennar Homes.

Total Score 4

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The builder overall did a good job.

James H.
Verified HomeBuyer
October 03, 2023
Minden, NV

the sales staff was great. You kept all you promised in the selling process. Your escrow gave minimal updates. The walk thru was friendly and thorough ,however the few problems 2 that remained were not taken seriously. Overall for a big corporation you did great.

Total Score 4

Quality 3

Trustworthiness 5

Value 5

Responsiveness 3

Good but not GREAT!

Ronald M.
Verified HomeBuyer
September 05, 2023
Sparks, NV

Overall a good experience. The house was suppose to be clean upon delivery. While it looked clean there were several issues. The tile floors had numerous splotches of grout and silicone in every room. The bath tubs had rough surfaces and scratches from not being covered during the construction process. Apparently the cleaning crew did not do a complete and professional job. I am sure Lennar will make this right, but, if they are doing their job, you shouldn’t have to deal with it in the first place. There are also some paint issues and weather stripping problems. Eleven of the cabinet ...

Total Score 4

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The one that stood out was the quality of how they value customers especially sales department and loan department.

Victor P.
Verified HomeBuyer
March 31, 2021
Sparks, NV

This will be my third time buying a home and this is by far is one of the exceptional home builders out there. Definitely recommend to family and friends if they are in the market to purchasing a home.

Total Score 4

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lots of little problems

Agnes M.
Verified HomeBuyer
November 15, 2022
Reno, NV

My first morning in the house I took a shower and it didn’t drain. They cut a hole in the ceiling over my kitchen sink to clear the drain it took 3 weeks to get patched. The front door, you could see light and feel air coming thru. It was worked on and 2 weeks later I can see light again. It looks like the door is bowed. Things identify in the walk thru didn’t get fixed. I’m a skilled tradesmen I can fix these things, but with a bran new home I didn’t expect to have to.

Total Score 4

Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Lennar - We liked the "everything's included" plan.

Diana M.
Verified HomeBuyer
January 12, 2022
Sparks, NV

We liked the "everything's included" plan. It helped us budget for the home we wanted with no surprises. We were disappointed by the interior paint quality, however (thinly applied and not durable or cleanable). We were told there was a paint shortage, but now we will have to repaint much sooner than we had hoped.

Total Score 4

Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Lennar - The financial team were great and very helpful!

Anonymous
Verified HomeBuyer
December 14, 2021
Minden, NV

The financial team were great and very helpful!

Total Score 4

Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Lennar - Overall good buying experience with the local team.

Joshua S.
Verified HomeBuyer
May 23, 2021
Sparks, NV

Overall good buying experience with the local team.

Total Score 4

Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - It took from September 2019 until January 2020 to get some of

Douglas W.
Verified HomeBuyer
March 04, 2020
Reno, NV

It took from September 2019 until January 2020 to get some of the issues resolved from my final walk through

Total Score 4

Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Sales representatives and team members were great

Richard S.
Verified HomeBuyer
December 02, 2024
Carson City, NV

Have not lived here long enough to critique response to builder issues

Total Score 4

Quality 3

Trustworthiness 5

Value 4

Responsiveness 2

The Good, Bad, and the Ugly

Laurie M.
Verified HomeBuyer
November 30, 2021
Sparks, NV

It’s been a roller coaster ride since we first sat down with the Lennar sales person. Lots of attitude, miscommunication, and mistakes. It wasn’t until we contacted the Lennar Division President that we got some real answers and satisfaction. Our first customer service “after the sale” person was lame. We didn’t get a day of possession celebration or gift and he told us that the foundation and walls being out of square was “normal” and that’s how Lennar builds homes. We were told to feel fortunate that we didn’t have some of the problems that other Lennar buyers were experiencing. Our latest ...

Total Score 4

Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Nice homes look good. very tight no air leaks at most areas.

William K.
Verified HomeBuyer
October 27, 2021
Dayton, NV

Have been very good with most problems, still have one inspection problem not fixed.

Total Score 4

Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Lennar - We had a great experience with the staff working in our community.

Kellie M.
Verified HomeBuyer
April 20, 2021
Sparks, NV

We had a great experience with the staff working in our community. Unforgivably those in management including Dustin (VP of Reno) and Dave (construction manager) only care about the bottom line and not people.

Total Score 4

Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Westside Magic

Richard H.
Verified HomeBuyer
January 16, 2025
Carson City, NV

Location of lots excellent Downside no Three car Garage

Total Score 4

Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

It's the little things

John H.
Verified HomeBuyer
August 09, 2022
Dayton, NV

Don't get me wrong. We are enjoying our new home; however, we are finding things that we missed. I've notified those who asked to be notified, and I've been acknowledged, but nobody's come to look at the issues. We measured the room sizes for furniture placement and found the 4th bedroom is smaller than the house plan drawing. It's 15 sq. ft. less than what's shown on that house drawing.

Total Score 4

Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Lennar - Overall experience was good.

Gerald P.
Verified HomeBuyer
July 20, 2022
Reno, NV

Overall experience was good. Frustrating that outdated technology like landline telephone jacks could not be switched to Ethernet ports and insisted on installing Ring doorbell and sensors. Only dryer connection is gas - electric not an option and considered a customization. Overall quality is good- delivery date 90 days later than originally scheduled due to supply chain and labor issues

Total Score 4

Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Lack of vendor oversite.

Duane S.
Verified HomeBuyer
June 02, 2021
Dayton, NV

Lack of attention to the quality of work performed by the vendors/sub-contractors. Poor cabinet installation, poor floor installation. Mediocre painters, paint on floor had to be cleaned off. Move-in cleaning crew didn't clean well.

Total Score 4

Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Easy buying experience

Dean S.
Verified HomeBuyer
May 06, 2021
Carson City, NV

Painless/hassle free buying experience. However the quality of the house is not as good as the old days. Maybe because all of the housing boom is making the builder sloppy since they're building too fast (lack of quality control)?

Total Score 4

Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Paige and sarah were excellent

William L.
Verified HomeBuyer
March 31, 2021
Reno, NV

Due to construction delay we haven't moved in yet.

Total Score 4

Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Response to fixing issues that were found has taken months. Customer representatives have changed and we have to start all over.

Michael W.
Verified HomeBuyer
July 09, 2019
Reno, NV

Don,t close until all the defects have been addressed.

Total Score 4

Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Rich and Jennifer

The F.
Verified HomeBuyer
December 06, 2022
Sparks, NV

Jennifer was fantastic. Always there to help us. She advocated on our behalf more than once. We had a terrible experience with the dishwasher. It never worked properly and had to finally 6 weeks later be replaced. I felt Rich did not help as much as he should have. I did not want to blow up before I got the result I needed. Customer Care was not very helpful

Total Score 4

Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Lennar - The fridge in our house won’t open far enough to pull the ice

Travis L.
Verified HomeBuyer
May 04, 2021
Reno, NV

The fridge in our house won’t open far enough to pull the ice tray out. It’s the fridge we bought from Lennar

Total Score 4

Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

finish work

Brad S.
Verified HomeBuyer
March 24, 2020
Dayton, NV

Poor quality of finish work and materials. Carpet seams show and nap goes in opposite direction. Tack strip nails come up through carpet( don't walk bare foot). Cabinet quality very poor and counters had 1/2" gaps at cabinets. Repairs were just cover-up, not repair.

Total Score 4

Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

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