Pulte Homes Reviews in Ann Arbor, MI

So many thing wrong with the house that still need to be fixed. Original it was the cut line of the toilet drain that forced the ceiling wall and floors to be replaced twice. Front porch with foot prints in the cement. A driveway that won’t be done until summer and yard to follow after that. Broken dates as to fixing these issues. Poor communication as to resolving these issues

We are very pleased with our new home. Definitely recommend Pulte to someone looking for new construction.

I enjoyed the design meeting and appreciate that the studio was able to fit me in despite the surprise scheduling deficiency with the sales office. (Maybe I should have called to confirm the appointment.) I was also impressed by the construction manager’s turnaround time and attention to detail on items needing attention.

I am good in general with Pulte and there are a few things you need to keep in mind below. Check if a new home is thoroughly cleaned or not at closing. There were lots of painting debris and dusts on the window frames. It is really hard to remove them. Check if there are paint drops on carpet before closing. It looks like walls and ceilings are painted after installing carpet. Several paint drops that are not covered by warranty were found on a new carpet, which makes me dissatisfied with the home.

Throughout building process we had to continually ask Pulte to do things that we had asked for/were part of the build agreement. Also, getting anything done through the warranty is a joke. Our kitchen sink has been leaking for over two weeks (we moved in 2 months ago), an outdoor outlet has never worked and is still not fixed, our upstairs bathroom leaked and damaged the ceiling in the main living area the weekend we moved in and is still not fixed. We have a list of about 7 things that we are waiting on Pulte to remedy. There were also a lot of things the Sales Team ‘sold’ but then later Pulte just pretended never existed or held the Sales Team to. ... More

I should have spent more time and money for final inspection. Small issues keep happening. Leaking, wrong door handles, stick out nails, sloppy hanger, empty space from lawn, etc.. I didn’t expect these issues when I bought.

Overall good experience. Not responsive to small issues. That part is disappointing.

The personnel was very supportive in our endeaver.

Sales and mortgage service were great. Construction process follow up also at a high level. Unfortunately, the workmanship quality isn’t just there. Very poor care for final touches such as painting and cleaning. Their MO is to let you tell them during your final walk through what is not to your satisfaction and then they will fix. Very disappointing, I don’t recommend Pulte at all.

Pulte rushed to finish to close the house. Took shortcuts, not the most professional

The wood used looks very cheap The quality of materials should have been better

Just moved in 2 months and half, already have 2 times of water problem. One-way valve under the ground of basement was glued together so that water from furnace exhaust system caused flooding. drainage pipe from laundry room were damaged during construction, caused flooding again. Gas valves for water heater were not tighten together, caused gas leakage at basement.

We really like our new home. The only exception is the insufficiency of the insulation, both exterior & interior. Cold air from the outside & lack of privacy with interior walls. We think that insulation should have been more robust.

Nick did a great job. Very pleased.

overall the house is in good quality.

I've been living in this new house for two months and everything has been very satisfied.

Overall a good experience and look forward to enjoying many years in our new home.

Even though we lived 900 miles away during the building process, Pulte kept us well informed of progress, including weekly photos and commentary on what they had done. Every person who contracted us or we contacted was very cordial and easy for us to communicate with. Since we had never had a house built before, we were dreading the process. We were very pleased with the entire process and the final outcome.

On site construction manager was very helpful in explaining the home building process/detail and addressing our concerns. He shared the construction status every week. We had very pleasant experience through the entire home building process.

Worked hard to do everything fight

Had to ask several times for things to be fixed, appointment were missed and requests were overlooked.

Pulte good on buying end. Needs continual follow up post purchase. Pulte staff very good.

Right until the contract is signed everything worked great but after that things fell apart. Major issues were never communicated like garage size was totally wrong where car won't fit and was not even communicated by builder. After we moved there were issues and when warranty is contacted there is either no response or they say it is not covered under warranty. Very frustrated with this purchase and will never recommend Pulte.

Some of the subcontractors could be more careful: 1. Contractor who installed the pedestals (the utility access boxes) needs to buy a level. They are all crooked. If the landscaper messed them up, they should fix them. 2. Contractor who installed the electric meter on the side of the house. Many are not level.

When we were in the process of buying a new home I read many reviews with horror stories about Pulte online. They did irritate me. My own experience with the company was flawless so far. Everyone we had contact with, the sales agent, the buliding crew, the title company etc. were very professional. We like our new home and have not had any problems so far. I would buy again from Pulte.