Lennar Reviews in Phoenix Mesa, AZ
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Phoenix Mesa Homeowners Have to Say About Lennar.
Read all 397 verified reviews from homeowners that built a new home with Lennar in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Phoenix-Mesa Area
View Homes
Customer Reviews
Good homes
- William D.
- Verified HomeBuyer
- November 19, 2019
- Queen Creek, AZ
Great service
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Outstanding Team Work at Lennar.
- Jeffrey H.
- Verified HomeBuyer
- November 19, 2019
- Surprise, AZ
Top shelf work from beginning to end. The Lennar Realty team was determined and made great effort in selling me and my wife on Lennar homes!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Thoughts about Lennar
- Paul M.
- Verified HomeBuyer
- November 19, 2019
- Queen Creek, AZ
I feel that a lot of things are overlooked. Simple things. The quality control of the different parts of the building process is far from good. I know good help is hard to find. There are things I believe you should change. The stainless sink in the kitchen are passé. There are many options besides stainless and porcelain. The tile work seems substandard. I like my house, but I think you need to get into current times.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
My first new home build!
- Patricia P.
- Verified HomeBuyer
- November 19, 2019
- Gilbert, AZ
My experience with my very first home build at Solana in Gilbert, AZ, was painless, thanks to the reps in the sales office, the mortgage company they recommended (Eagle), and Gerry and Todd on the construction side. Their patience with all of my questions, and then answering them in a way that made sense to me, lowered my stress levels during the home buying process. The finished product met my expectations - new, functional, charming, in a great location, sound quality - yet exceeded my expectations at the same time. Thank you, Lennar team, for all you do!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good Job Lennar!
- Beverley F.
- Verified HomeBuyer
- November 19, 2019
- Gilbert, AZ
Good quality workmanship. The efficiency of the sound proofing and insulation was outstanding and I have much lower utility bills than expected.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Very Happy New Homeowners
- Jon C.
- Verified HomeBuyer
- November 19, 2019
- Cave Creek, AZ
My wife and I couldn’t be happier with this community and home. We’ve never owned a Lennar but have been satisfied since day 1! Customer Service and support has been great too!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
5 Stars for Lennar
- Shelly F.
- Verified HomeBuyer
- October 24, 2019
- Phoenix, AZ
Lennar staff have responded quickly to any concerns I've had or items that need to be fixed. Very efficient and helpful!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - there were too many details incomplete, their work has so many
- Anonymous
- Verified HomeBuyer
- October 17, 2019
- Buckeye, AZ
there were too many details incomplete, their work has so many fault
Lennar responded:
Thank you for sharing this feedback about your home. Please email us the details regarding your experience to corporatecustomercare@lennar.com, so we can follow up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
4 Month Review
- Michael K.
- Verified HomeBuyer
- October 02, 2019
- Cave Creek, AZ
Lennar does not provide a lot of customizing options but stands behind what they offer. They have been very responsive to the few minor issues we’ve encountered.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall Experience was not great
- Angel C.
- Verified HomeBuyer
- October 01, 2019
- Phoenix, AZ
Countless items left to be fixed at a later time. Warranty work takes forever
Lennar responded:
Hi Angel, thank you for your feedback. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Quality customer service
- John V.
- Verified HomeBuyer
- October 01, 2019
- Queen Creek, AZ
Whether is workmanship, monetary value, trust or response to issues Lennar has been a five star for us. Throughout the buying phase and after moving in if issues come up, Lennar's response time is excellent. We are pretty satisfied customers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Happy
- Matthew B.
- Verified HomeBuyer
- October 01, 2019
- Phoenix, AZ
Great customer service all the way around.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Issues needing to be fixed had to be addressed several times
- Anonymous
- Verified HomeBuyer
- September 30, 2019
- Mesa, AZ
Issues needing to be fixed had to be addressed several times and were scheduled and no shows
Total Score 5
Quality 4
Trustworthiness 3
Responsiveness 3
Excellent Home
- Flora C.
- Verified HomeBuyer
- September 26, 2019
- Phoenix, AZ
Experience was excellent! Home is well made!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Todd and James were great!
- Allexis H.
- Verified HomeBuyer
- September 26, 2019
- Gilbert, AZ
Hi your reps were awesome. They really helped. Truly appreciate thier help with the microwave, they went above and beyond. I want to say more about them, but I just had surgery. I have asked Lennar and the Property Management company's Raul (that Lennar contracted) about the dead shrubs, plants and trees (just as I did about the dog poo and dumpster) nothing has been done. The city was called, not only by me about the poo, but also two other owners about the dumpster and grounds. I have owned since April, I pay $150 a month, apparently to maintain a very small pool and nothing ...
Lennar responded:
Hi Alexis, thank you for your positive feedback about Todd and James. We are happy to hear that they have been so helpful. Please feel free to contact us at corporatecustomercare@lennar.com with any outstanding items or problems with your community, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Lennar - We love our house
- Michael S.
- Verified HomeBuyer
- September 24, 2019
- Queen Creek, AZ
We love our house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Two thumbs up
- Jamie B.
- Verified HomeBuyer
- September 24, 2019
- Goodyear, AZ
Fantastic company with a fantastic product. Thank you guys for doing what you do so well and having the best customer service! Kudos
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It’s ok
- Winton J.
- Verified HomeBuyer
- September 24, 2019
- Gilbert, AZ
Hope to see it in a few months
Lennar responded:
Hi Winton, thank you for your comment. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar Management
- Christine H.
- Verified HomeBuyer
- September 24, 2019
- Litchfield Park, AZ
Lennar has been very efficient in fixing any issues under the warranty.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Disgusting moth like bugs
- Jon N.
- Verified HomeBuyer
- September 24, 2019
- Phoenix, AZ
Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Arbor at Verrado
- Krystal B.
- Verified HomeBuyer
- September 24, 2019
- Litchfield Park, AZ
I've built three houses with all different builders and this by far has been the best experience. The level of customer service is exceptional!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - asked to fix the light in june have not.
- Jeffrey G.
- Verified HomeBuyer
- September 24, 2019
- Glendale, AZ
asked to fix the light in june have not.they said that have no time.
Lennar responded:
Hi Jeffrey, thank you for sharing your concerns. Please email us the details of your outstanding items at corporatecustomercare@lennar.com and we will follow up for you. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Great Job
- William C.
- Verified HomeBuyer
- September 24, 2019
- Glendale, AZ
Really liked the team here at Marbella Ranch. House was beautiful and the few items that gave come up after we moved in were taken care of right away.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It's a well built Home
- Tom W.
- Verified HomeBuyer
- August 09, 2019
- Buckeye, AZ
It's a really Great to do Business with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home for the value
- Richard B.
- Verified HomeBuyer
- August 05, 2019
- Buckeye, AZ
We are super please with our first home. Everyone and everything that went into building this home was great. The sales personnel at Lennar made the experience extremely easy to understand.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.