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Lennar Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Lennar.

Read all 397 verified reviews from homeowners that built a new home with Lennar in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.1 out of 5 stars in Phoenix-Mesa Area

397 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4

Responsiveness 4

Lennar in Phoenix-Mesa Area

View Homes

Customer Reviews

Lennar - poor workmanship

  • Eleanore A.
  • Verified HomeBuyer
  • April 29, 2020
  • Peoria, AZ

The house is full of flaws and uneven or misaligned floors and walls. HVAC unit makes too much noise. Materials used are of low quality and durability. Overall, very poor workmanship.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Fair and reasonable!

  • Joseph J.
  • Verified HomeBuyer
  • April 29, 2020
  • Surprise, AZ

Lennar is a quality builder at fair market prices. No bells and whistles and certainly not custom! Quality for the price, if you want "Estate" level building shop elsewhere.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Had only positive experiences with everyone every step of the

  • Kimberly L.
  • Verified HomeBuyer
  • April 28, 2020
  • Peoria, AZ

Had only positive experiences with everyone every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

minor repair

  • James L.
  • Verified HomeBuyer
  • April 28, 2020
  • Peoria, AZ

anytime I called they were there an repaired the problem.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Solid work but not great.

  • James C.
  • Verified HomeBuyer
  • April 28, 2020
  • Glendale, AZ

Not enthusiastic when fixing issues presented by buyer.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great team

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2020
  • Buckeye, AZ

Valuable team and quick response. With maintenance issues. Would recommend to others

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pretty good

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2020
  • Phoenix, AZ

Great value for what you pay. Love that everything is included.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

great experience with Lennar

  • Lorri B.
  • Verified HomeBuyer
  • April 21, 2020
  • Queen Creek, AZ

We were very happy with the new home we built. We had a couple quality issues that were quickly repaired by Lennar. They are very responsive to any repairs being made.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Best

  • Edison Q.
  • Verified HomeBuyer
  • April 17, 2020
  • Gold Canyon, AZ

I do appreciate the way you guys worked with my mortgage loan. Fast, easy and easy to talk with you guys. My wife and I are very happy with our NEW HOME Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very Helpful

  • Thomas A.
  • Verified HomeBuyer
  • April 08, 2020
  • San Tan Valley, AZ

Very Helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Defective lights, 2 missed appointments & an untethered toilet after 90 days in our new home

  • Gisela C.
  • Verified HomeBuyer
  • April 08, 2020
  • Maricopa, AZ

Your survey arrived a little before ‪4:30‬ this morning, and shortly AFTER the Lennar contracted cement crew working on the lots behind our house. They were here ‪at 4:20 am‬. I know these are extraordinary times we are living in, however, I don’t believe those circumstances warrant a pre-dawn work site start with loud equipment and lights shining into our home. Nor does it excuse the complete lack of follow-up communication from Lennar regarding our ongoing defective lighting, untethered toilet, & two missed appointments to correct our warranty issues. Unless of course this survey is ...

Lennar responded:
Hi Gisela, thank you for your feedback about your new home and overall experience. We are sorry about these difficulties you have faced. Please email us at corporatecustomercare@lennar.com with any outstanding items needing attention, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - best house for the price

  • Joni A.
  • Verified HomeBuyer
  • April 07, 2020
  • Buckeye, AZ

best house for the price

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very slow to respond to fix issues have 12 out standing issues for months

  • Steven B.
  • Verified HomeBuyer
  • April 07, 2020
  • Gold Canyon, AZ

Poor design slow response appliance package is junk

Lennar responded:
Hi Steven, thank you for providing this feedback about your new home. We are sorry to hear about the delays you've experienced. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 3

Responsiveness 1

Everything included

  • Christiana A.
  • Verified HomeBuyer
  • April 06, 2020
  • San Tan Valley, AZ

Very helpful and informative

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

New Owner

  • Robert C.
  • Verified HomeBuyer
  • April 04, 2020
  • Goodyear, AZ

From start to finish the process was handled very smoothly. Our sales advisor Doug kept us informed throughout the journey. Doug was instrumental in getting us in our home. Along the way Eagle Mortgage paved the way for great financial assistance through the whole process. Vince and Joe ensure issues are handled in quick order. Their was completeness to the process. Thank you. We love our new New Lennar Nextgen Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Craig S.
  • Verified HomeBuyer
  • April 02, 2020
  • Surprise, AZ

Lennar was extremely helpful, fast and Lennar does quality work. All interactions with sales people, construction workers, etc., was always very pleasant as well as very informative. Any questions were answered and taken care of immediately. I highly recommend Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home at an affordable price!

  • Kevin T.
  • Verified HomeBuyer
  • April 02, 2020
  • Gold Canyon, AZ

The home we purchased was ready to move in. The upgrades and the neighborhood was the tipping point for us to buy it. The sales persons were kind and very informative of the features in the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love the Layout, the Workmanship is poor

  • Jessica S.
  • Verified HomeBuyer
  • March 31, 2020
  • Mesa, AZ

We love the layout of the home which is why we picked it. The Workmanship is poor. We have paint runs down the banister, all across the baseboards, the subfloor wasn't installed properly in the bathroom creating tile cracks. Had that fixed and now the grout is cracked. It takes forever for someone to come out and fix anything. The outside cleaning that was supposed to be completed in November had yet to be done and it is currently March. The paint job is horrible! The banister received 1 coat, the wood is showing through, there is building dust painted into the banister. Its horrible. For a ...

Lennar responded:
Hi Jessica, thank you for providing this feedback about the issues with your new home. We are sorry to hear about your experience. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Great Experience

  • Debra R.
  • Verified HomeBuyer
  • March 28, 2020
  • San Tan Valley, AZ

Everyone we worked with at Lennar was great to work with and super responsive to any questions or issues we had during the process. Now that we are living in our new home we are watching the building of the new homes on the street behind us and it is amazing to see the precision of the construction process. We are very happy with our Lennar home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

To much money for poor quality of the house

  • Hedilberto L.
  • Verified HomeBuyer
  • March 28, 2020
  • Phoenix, AZ

Since I bought the house I have had an infinite number of problems with the A / C, the heater, the gas, the quality of the cupboard material, the roof is opening everywhere, the patio is flooded every time it rains and many things more the truth if someone had told me that I was going to fight with all this I would have bought an old house ..

Lennar responded:
Hi Hedilberto, thank you for your feedback about the issues with your home. We are sorry to hear about these difficulties. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Floorplan and Concept - Lackluster and lazy craftsmanship

  • Jason D.
  • Verified HomeBuyer
  • March 26, 2020
  • Mesa, AZ

We love our home. We love the Next-Gen aspect. However, we have had electrical issues, cabinet doors instead of being replaced when drilled wrong, painted over and flipped around. Backyard littered with trash...not just construction materials you would expect. Interior floor a mess when we moved in with adhesive left on it. Some of the outlets look like they are puckered out of the wall. I tired of typing things...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Happy 1st time Lennar buyer

  • Lorie C.
  • Verified HomeBuyer
  • March 26, 2020
  • Surprise, AZ

The whole process was very easy and the home is beautiful. The employees of Lennar we worked with were, professional and always willing to answer questions. The construction manager Frank was amazing and kept us informed on build since we were out of town and even sent pictures to us. Any minor fixes that were necessary were completed in a timely manner. Very Happy with the quality of the work and love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Easy, great experience

  • Robert V.
  • Verified HomeBuyer
  • March 26, 2020
  • Mesa, AZ

Easy, great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

5 star review for the 5 star Gold Canyon crew!

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • Gold Canyon, AZ

Lisa and Steph are the best. They really work hard to make sure you get the home you wanted. The Construction Management Team is a wonderful part of that team helping in that regard as well. Most residential contractors these days could care less what you end up with after you sign the contract. We personally don’t feel that is the case with Team Gold Canyon Lennar, as that hasn’t been our experience with them to this point. They truly are wonderful! D & M

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good work, love it

  • Julius N.
  • Verified HomeBuyer
  • March 25, 2020
  • Phoenix, AZ

Good work, love it

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4