Lennar Reviews in Portland Vancouver, OR
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What Portland Vancouver Homeowners Have to Say About Lennar.
Read all 255 verified reviews from homeowners that built a new home with Lennar in the Portland Vancouver area. Portland Vancouver homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 4 out of 5 stars in Portland-Vancouver Area
255 Reviews in Portland-Vancouver Area
Lennar in Portland-Vancouver Area
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Customer Reviews
Lennar - Too many instances of being told "that is not covered by your
- Denise S.
- Verified HomeBuyer
- August 25, 2021
- Milwaukie, OR
Too many instances of being told "that is not covered by your warranty"....backyard flooding, gate/fence issues, etc.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Good and bad
- Anonymous
- Verified HomeBuyer
- March 26, 2020
- Brush Prairie, WA
We recently purchased a Lennar home. We were very excited about the purchase. Salesperson and mortgage broker were easy to deal with and they made the process happen very quickly. Once the sale was complete we felt as if we no longer mattered. The zero defects was a joke. We spent hours walking through the home marking areas for repair. 70% of repairs were not completed, the tape was just removed as if it were. We had difficulties entering the home for more than one week. Emails have been slow to receive responses. Although we like our home, we're not sure that we would purchase another ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Service and quality not meeting expectation of value ($) of property
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Hillsboro, OR
I do not feel Lennar has the owners as their priority or main concern. I feel that that "no" is the first response to most requests. Definitely do not feel that Lennar has gone out of their way to make sure I was a satisfied owner.
Lennar responded:
Thank you for your comments about your experience. We are sorry for the difficulties you've had in getting your requests addressed. If there is anything we can do to assist, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Decent Home, but Attention to Detail and Quality Are Lacking
- Anonymous
- Verified HomeBuyer
- April 30, 2025
- Ridgefield, WA
While the layout works for our needs, there are several issues that reflect a lack of attention to detail and some questionable material choices. One of the bedroom doors is misaligned and does not close properly. Another door swing past their stop and hit the walls, Light switches have been placed behind the door making them inconvenient to reach. We also had to arrange for pest control shortly after moving in due to an ant problem—something we didn’t expect in a newly built home. We were surprised by the builder's decision to install a hybrid water heater, which may be efficient but has ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Very friendly
- Carmen H.
- Verified HomeBuyer
- April 10, 2025
- North Plains, OR
Do NOT do any upgrades with Macadam Flooring! Poor quality of product, expensive, and poor quality of workmanship. I will never buy another Lennar home and I WILL NEVER RECOMEND LENNAR COMPANY!
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
It was nightmare!. Margie
- Margie G. A.
- Verified HomeBuyer
- July 05, 2023
- Forest Grove, OR
We bought a Magnolia home. We were very ready so the loan process was very smooth on our end. Every time Lennar Mortgage would asked a document from us within 30 minutes it’s done. We would visit our house while it was under construction every week until it was totally done. We had our chance to inspect the house before the closing day. And we noticed some minor fix like one of the window is not sliding, the moldings are unattached to the wall yet, painting, the grass was dead at the backyard so they fixed it. The loan was approved very quick and we had the closing day Friday afternoon ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Sadly I spend more of my time discovering things around the house
- Nicholas M.
- Verified HomeBuyer
- December 14, 2021
- Tigard, OR
Sadly I spend more of my time discovering things around the house that need to be fixed rather then simply enjoying the house itself
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
It is what it is.
- George O.
- Verified HomeBuyer
- December 26, 2024
- Ridgefield, WA
The buying part was relatively easy. Although, I was never sure of who to talk to. From the mortgage agent, realtor, home buying agent, new purchase coordinator, to the walkthrough agent. The paint is pretty low quality, so if you have kids you’ll be either doing touch ups all the time or repainting with a paint that will last if washed. For the price of the house I was shocked it didn’t come with soft close cabinets and drawers. Landscape is done cheaply. The company would rather throw mulch down instead of sod or rock. My yard has drainage issues that makes it impossible to walk on the ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lack of trust
- Duc T.
- Verified HomeBuyer
- September 08, 2024
- Beaverton, OR
We paid extra $27000 for the view because we live uphill. Now the house behind us block our view. Very disappointing. If we had known that our view had been block, we would not buy this house.
Total Score 3
Quality 3
Trustworthiness 1
Value 1
Responsiveness 4
Miss
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Happy Valley, OR
Pay attention to wall lots of touch up needed. Preferred loan officer was hard to get hold off
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Poor construction workmanship and communication.
- Anonymous
- Verified HomeBuyer
- March 26, 2024
- Ridgefield, WA
Lack of construction communication. Very pushy to close the deal. Awful workmanship.
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 4
Would not take care of problems in a timely manner
- Byron R.
- Verified HomeBuyer
- November 14, 2023
- Ridgefield, WA
We could not open kitchen drawers because oven wasn’t installed properly.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Bad information
- Wendell S.
- Verified HomeBuyer
- November 22, 2022
- Brush Prairie, WA
Not happy with the the customer service, 600K +, and the agent did not receive us on closing day , just left a text and location of our keys, our address does not show up on any maps …etc just a headache
Total Score 3
Quality 3
Trustworthiness 3
Value 1
Responsiveness 1
Lennar - Workmanship are very poor, after we moved we saw a lot of problems
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Cornelius, OR
Workmanship are very poor, after we moved we saw a lot of problems the paint, lots of nails pops, window blinds, doors are loose, carpet are short, something missing on the counter, problem with internet cable, the stairs, water heater doesn't work on our first day , warranty guy only good on the first 2 weeks after that not answering the phone. Really disappointed, I will not recommend Lennar.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Disappointed
- Anonymous
- Verified HomeBuyer
- May 12, 2021
- Hillsboro, OR
The buying experience with the realter and loan officers was by far the best. After that, the issues we continue to notice....workmanship is horrible.
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 3
Leaks in ceiling with no happy resolution
- Melissa K.
- Verified HomeBuyer
- September 24, 2019
- Vancouver, WA
Lennar doesn’t seem to care that my repairs were not to my satisfaction. Also, was promised a new furnace filter and never received it.
Lennar responded:
Hi Melissa, thank you for providing this feedback about your experience with Lennar. We are sorry to hear about the quality of the repairs. If you have any outstanding items that you would like us to review for you, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Poor follow through and workmanship on some items
- Starling S.
- Verified HomeBuyer
- June 13, 2023
- Portland, OR
Prior to close discovered chip in granite! Summer was to handle this Monday morning after close- no one showed up no follow through- QR code done and requested by Haley no response. Prior to move in we noticed laundry door did not shut- mentioned to Jeff he looked at it said he’d handle- nothing no- Phil called spoke to him. No one cared to follow up! Great customer care!:( i came for a visit a month after closing, the laminate floor creeks everywhere you step on it downstairs, is it missing something underneath???- a new floor should not creek everywhere you step. Poor install???? Also I ...
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Build quality is not good and finishing is not good as well.
- Naveen K.
- Verified HomeBuyer
- June 22, 2021
- Hillsboro, OR
Build quality is not good and finishing is not good as well.
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Mold & standing water in crawl space.
- Janet N.
- Verified HomeBuyer
- April 10, 2021
- Ridgefield, WA
It took us meeting with 6 Lennar people to come up with a resolution. Not the easiest to work with except one person (Patrick) stood up and put the problem in their court, where it was to begin with, and we finally agreed.
Total Score 3
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
Lennar - buying experience was smooth, we were told there isnt an HOA
- Christopher H.
- Verified HomeBuyer
- April 08, 2021
- Saint Helens, OR
buying experience was smooth, we were told there isnt an HOA but there is.
Total Score 3
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
Half Truths
- Bruce L.
- Verified HomeBuyer
- September 11, 2024
- McMinnville, OR
We were lead to believe that if we put a deposit down to hold the lot that when the house was actually framed we would be able to get our deposit back if we did not like the house. One week after we put the deposit down we had to pay an earnest money. If I would have seen the completed house before the earnest money, I would have had serious second thoughts. I also made it abundantly clear that I plans on paying cash, but was still hounded by Lennar Lending to go through the loan process. A total waste of time.
Lennar responded:
Good afternoon Bruce, we appreciate you taking the time to share your feedback. We are sorry to hear you felt you were misled. We hope that moving forward, we can earn back your trust by providing a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Value 4
Responsiveness 3
Great Lennar people but subcontractors lack attention to detail and quality control.
- George S.
- Verified HomeBuyer
- April 12, 2022
- Canby, OR
We don't have any real problems with the Lennar people on the front lines, those we dealt with face-to-face. Our sales rep was terrific and our Lennar Mortgage rep was terrific also, but his underwriter/manager was an unreasonable nightmare, demanding documents and substantiation two days before scheduled closing, when that stuff should have been asked for weeks in advance. The stress that caused was enough to register on the Richter Scale. Beyond that, there were two big irritants, one as we were going through the buying process and one after we moved in. First, Lennar's marketing hype ...
Lennar responded:
Hi George, thank so much for sharing this detailed review of your experience with us. We appreciate you taking the time to outline the entire process and provide feedback on how your new home meets your expectations. If there is ever anything we can do to help, please do not hesitate to reach out to our team directly at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 4
Value 2
Responsiveness 3
Tankless stupidity....
- Kevin A.
- Verified HomeBuyer
- November 03, 2023
- Forest Grove, OR
Lennar choose to use Rannai Tankless water heaters. what they also CHOOSE to do was NOT include a way to control it with out a service call. NOBODY knew anything about the heater. NOTHING. After many hours of extreme frustration over 3 days and disbelief this is actually happening, Ryan came thru after learning what to do to get it running again. This was unnecessary frustration if Lennar has spent the $155 to install a controller to the unit, so thanks for that time wasted. Heres a tip... TRAIN your folks about the products you put in your homes. NOBODY could answer tankless question until ...
Total Score 2
Quality 3
Trustworthiness 1
Value 3
Responsiveness 3
Lennar - Felt like my concerns during build were brushed aside.
- Anonymous
- Verified HomeBuyer
- April 06, 2021
- Ridgefield, WA
Felt like my concerns during build were brushed aside. Have lived here for a few months and still finding things that are weird/not straight, clumps of texture that we didn't catch on walk thru. Floor plan is great. Located near schools. Probably would try not to buy from lennar again. Someday could be a good rental property.
Lennar responded:
Hi, thank you for sharing your review. We are sorry to hear about the frustrations you have experienced with ongoing issues. If there is anything outstanding you would like us to follow-up on, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Lennar - Lack of response and poor communication regarding repair needs
- Scott R.
- Verified HomeBuyer
- October 28, 2020
- Hillsboro, OR
Lack of response and poor communication regarding repair needs and concerns.
Lennar responded:
Hi Scott, thank you for leaving a review. We would like to apologize for the communication issues you have experienced. If you would like us to follow-up on any outstanding items you are trying to resolve, please send us a message directly at corporatecustomercare@lennar.com with additional details. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
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