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- Pulte Homes
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- Orlando, FL
Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 933 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Orlando Area
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Customer Reviews
Pulte Homes - I’m very happy because the manager and the office staff help
- Mynor M.
- Verified Homebuyer
- September 18, 2019
- Orlando, FL
I’m very happy because the manager and the office staff help me all the time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Unhappy buyer
- Christopher C.
- Verified Homebuyer
- September 11, 2019
- Orlando, FL
You submit issues and the response you get from the trades is “not sure what’s happening” or “ it’s the standard” even if the workmanship is poor it’s still the “Standard” Evie
Pulte Homes responded:
We are so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like the opportunity to discuss this feedback with you and try to make things right. Please email us at socialcare@pultegroup.com. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Perfect home investment
- Arni H.
- Verified Homebuyer
- September 11, 2019
- Kissimmee, FL
I recently bought a Pulte Home in Windsor at Westside and I´m so happy with the quality of the home and the professionalism and service from Pulte. They have responded quickly to my questions and even came to my home when I couldn´t figure out something very simple:) I highly recommend Pulte homes.
Pulte Homes responded:
That is wonderful to hear Arni! Thank you for sharing your story and welcome home. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Their is some issues before we closing need to take care and after closing still not taking care , Workman need to more careful when install cabinets it not cracked and painting should be more event with the house you Paid high price like that.
- Tuan N.
- Verified Homebuyer
- September 11, 2019
- Lake Mary, FL
ask them fix all the problem before u closing that may be better
Pulte Homes responded:
We are sorry to hear you have had trouble getting things fixed in your home. Please email socialcare@pultegroup.com with some more information and our care team will work on getting those problems solved. ^Abby
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes
- Johnny P.
- Verified Homebuyer
- September 11, 2019
- Saint Cloud, FL
I am very happy with my new home. My contacts responds quickly and resolve issues.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good Builder
- Anonymous
- Verified Homebuyer
- September 09, 2019
- Orlando, FL
Pulte has been good about following up with issues and thankfully there were not many to begin with. In our experience they strive to go the extra mile and really try to help out. They are extremely busy as this is a popular development but appreciate what they have done for us. The only reason I gave 4 stars for the "Value for the price paid" is because these homes are more expensive than similar homes in the area, but........ We bought here anyway, as did many other folks.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Mortgage and Warranty problems
- Rosemary S.
- Verified Homebuyer
- September 04, 2019
- Longwood, FL
Our Superintendent Tom was great! Our experience with Pulte Mortgage and Pulte Warranty has caused this to be a poor rating.
Pulte Homes responded:
We're sorry to hear that you haven't had a good experience with Pulte Mortgage and our warranty team. If you'd like to discuss this further, we're interested in learning more about what happened. You can get in touch with us at socialcare@pultegroup.com. --Sarah
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Good experience and value
- Gaylen H.
- Verified Homebuyer
- August 28, 2019
- Saint Cloud, FL
Very good experience from the start. Very friendly people to work with. Closed on June 14 and waiting on a couple of punch list items. Could be more responsive in this area. Overall a very positive experience.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Pulte Homes - Read all the paper work before agreeing to sign with pulte mortgage
- James B.
- Verified Homebuyer
- August 25, 2019
- Orlando, FL
Read all the paper work before agreeing to sign with pulte mortgage . They say they will give you $10,000.00 toward close but not really when they are paying for stuff that is typically paid for by the seller out of said $10,000.00
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Quality of work.The garage was very untidy with rough unpainted walls .Behind the stove was not grout. the patio had small digs.There was small drops of white paint on the carpet.The laundry doors were not closing properly. Whilst the structure was proper
- Anonymous
- Verified Homebuyer
- August 08, 2019
- Orlando, FL
The after sale service from the builder was super and they were reliable. Steven in particular delivered a complete house in the end.I thought all the finishing touches should have been done before closing, Mass production leads to the above problems.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
I'd Still Choose You...
- Marvin J.
- Verified Homebuyer
- August 07, 2019
- Orlando, FL
Suffice it to say if I had to do a home purchase all over again, I'd still choose Pulte, The total buying experience was streamlined and convenient. The customer service before and after sale has been exceptional.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pretty Good
- Anonymous
- Verified Homebuyer
- July 27, 2019
- Longwood, FL
Great floor plans and prime location. Process of building was good, but attention to detail by subcontractors was seriously lacking. At this price point, we expected much more from Pulte. Overall, great people to work with and happy to call this Pulte house a home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Outstanding service
- Vijayan P.
- Verified Homebuyer
- July 26, 2019
- Orlando, FL
Richard, Dale and Paul have been excellent in meeting our needs and very professional and helpful. We appreciate them very much.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good experience would do it again.
- Robert S.
- Verified Homebuyer
- July 24, 2019
- Oakland, FL
Very organized streamlined process. Impressive.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - Customer service is real slow to respond to problems , had appointment
- Lionel C.
- Verified Homebuyer
- July 19, 2019
- Saint Cloud, FL
Customer service is real slow to respond to problems , had appointment for 3 problems today 8-12pm. Only one showed up. Called 24 hrs ago for another problem, left voice msg and havent received a call back
Pulte Homes responded:
We apologize you haven't been getting a prompt response to your issues and we'd like to help. Please don't hesitate to reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
sloppy workmanship and not responsive
- Daniel R.
- Verified Homebuyer
- July 17, 2019
- Saint Cloud, FL
Pulte homes are built so quickly and with the cheapest materials. They sacrifice quality for the sake of completing the home to turnover quickly to satisfy shareholders. I have a full page list of items that need to be repaired, a stained kitchen sink, a broken drawer, paint on tiles, hinges, carpet, dead plants, etc. Scheduled the repairs with warrantee department but they never showed or call. Found out later that AG was on vacation. Suggest looking at every tile, molding, well everything. before closing or buy from another builder.
Pulte Homes responded:
We're so sorry to hear you haven't had a good experience with us and we'd like to assist with any outstanding warranty items. Please reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Our experience in building a new construction home with Pulte Homes was a pleasure from start to finish.
- David P.
- Verified Homebuyer
- July 17, 2019
- Oakland, FL
From the Sales team, to the construction managers, and now the warranty supervisor made the whole building process pleasurable. Communication and the response to issues was done promptly and professionally. I highly recommend Pulte Homes. We love our home and the location!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Last home
- LaDale S.
- Verified Homebuyer
- July 02, 2019
- Orlando, FL
I would ask to see the list of all model and features that you will add to the house paint, cabinets, flooring and other things that way you have ideal of what it will look like. Which cut down on changes.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Builder Ron was very helpful
- Amparo S.
- Verified Homebuyer
- June 26, 2019
- Saint Cloud, FL
Great experience
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Awesome gated community
- Anonymous
- Verified Homebuyer
- June 25, 2019
- Saint Cloud, FL
The whole buying experience with Pulte was so smooth.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The buying process is very smooth
- Cuizhu M.
- Verified Homebuyer
- June 25, 2019
- Kissimmee, FL
The buying process is very smooth
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellence & Professionalism
- Fabio T.
- Verified Homebuyer
- June 20, 2019
- Saint Cloud, FL
I am very Thankful for all the hard working and excellence of Pulte during the entire process of building my new home. It was a privilege and I am sure I chose the right builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Always Helpful and Available
- David S.
- Verified Homebuyer
- June 20, 2019
- Orlando, FL
The Pulte team was always available for questions and feedback. They genuinely wanted to build us a great home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes
- Alexis H.
- Verified Homebuyer
- June 20, 2019
- Orlando, FL
We absolutely love our new home and are very pleased with Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The position of ceiling light is not reasonable, I bought a 8-bed
- Jie Z.
- Verified Homebuyer
- June 18, 2019
- Kissimmee, FL
The position of ceiling light is not reasonable, I bought a 8-bed house, but there is no light above the dinning table, very strange.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
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