Pulte Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Pulte Homes.
Read all 505 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 3.9 out of 5 stars in Las Vegas Area
505 Reviews in Las Vegas Area
Pulte Homes in Las Vegas Area
View Homes
Customer Reviews
Bad company
- Anonymous
- Verified HomeBuyer
- July 05, 2024
- Las Vegas, NV
Wish we went with a different builder. Loan company are scammers, don't fall for their incentive trick. The home has lots of shortcut issues that we needed to hire outside fixers to redo. Not worth the price
Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
An incredible experience
- Hunter N.
- Verified HomeBuyer
- July 05, 2024
- LAS VEGAS, NV
Pulte and the team at Blacktail have been absolutely exceptional. Brandon and Anthony have been stellar and very personable which has made the process much more enjoyable from start to the finish. I could not of asked for better people to work with as I get situated in my new home. I always say it’s the little things in life and Brandon and Anthony are just that, on top of an incredible home by Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Subpar at Most
- Anonymous
- Verified HomeBuyer
- June 07, 2024
- LAS VEGAS, NV
I was continuously reassured that Pulte upholds the highest regard for quality and customer service and that was not my experience unfortunately. Many issues were left overlooked and dismissed even when brought to their attention, poor craftsmanship and skills to treat and handle higher quality materials, it felt like a wash at at point when subcontractors don’t know how to properly install, handle, or work with better materials. Disappointing customer service and evident flaws in internal communications and protocols across various Pulte departments, which intimately falls on the customer and the lack of accountability, acknowledgment, and resolution. For the premium price you’re paying for the Pulte name and product. I was sorely disappointed throughout the entire process, and after receiving my keys. My friend purchased a new Pulte build in another community (locally) during then same time and experienced similar issues, and we both had water damage and exposure to the structure and cabinetry even before moving into our brand new homes. Yet it was dismissed as “part of the process”, really upsetting. Amateur electrical work, poor (to no) attention to detail for paint lines/edges, covering nails in moldings and baseboards, uneven drywall (evident when fitting for ...
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
We had a great experience from start to finish
- Talon P.
- Verified HomeBuyer
- June 07, 2024
- Las Vegas, NV
My wife and I found Pulte homes to be very honest and forthcoming. From the start, Chris gave us all the details about the house along with all the financial figures. I was skeptical that things were going to change somewhere along the way but they never did. All the way to closing there was no surprises. Also we cannot give enough praises to our builder Kelvin- he was incredible. Literally anything we had an issue with, he fixed it and he was very responsive. We moved from out of state so communication was as important to us and Pulte Homes did an incredible job. I would sincerely recommend ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
well made haouse
- Mink C.
- Verified HomeBuyer
- June 01, 2024
- Las Vegas, NV
Pulte home has history of great builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent After Closing Repair Service by the Customer Care Manager
- Jeffrey O.
- Verified HomeBuyer
- June 01, 2024
- Las Vegas, NV
Pulte company picks excellent property locations and build larger homes.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Severe disappointment - some things never change.
- Timothy B.
- Verified HomeBuyer
- May 31, 2024
- Las Vegas, NV
The process of buying/building a home with Pulte has been disappointing. Things started after the contract was signed. Design center options were no longer available despite being offered on the website. Designer did not take into consideration any of the on-line choices that were made. Pulte Mortgage's lack of communication was challenging; asking for documents over and over despite those documents having been uploaded. When we asked questions, they often were not answered, but if we were late in responding to any of their questions, we received regular "nag" emails (even if they had been ...
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
Dennis and Mark were great
- Charles L.
- Verified HomeBuyer
- May 18, 2024
- Las Vegas, NV
Dealing with Dennis in selling us the house was great and then dealing with our studio rep made it very nice for my wife. Then having Mark build our house was great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It was great experience with Pulte Homes
- Tewabe Z.
- Verified HomeBuyer
- May 09, 2024
- LAS VEGAS, NV
Once I signed the purchase agreement, they shared with me steps and details of the home building process including the closing day. So they kept all what they said and it is up to a great standard I believe. Waiting to see your home completed is not easy though! So many emotional and financial situations may change during those times. So keep your financial situation under control and build your credit during this process to minimize the risk of not being able to close on time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home, we love the house!
- Ching T.
- Verified HomeBuyer
- May 04, 2024
- Las Vegas, NV
She is the best sales manager we have ever experienced, and the whole team was wonderful throughout the entire purchasing process, including the closing of the house. We are very happy with the quality and value of this house. Thank you so much!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
My Highlight
- Anonymous
- Verified HomeBuyer
- May 03, 2024
- LAS VEGAS, NV
We had a good experience buying the home from Pulte but for us we had a situation selling our other home. The day when everything was good to go, we had to pick up the house keys on our own and the office was about to close. We thought we'd see someone greet us but nothing. Going through the walk through, Make sure you go through it thoroughly. Don't rush. For me now I see all the flaws in some areas in the house. Feels like they were rushing. Thank you to Jon who was keeping us posted on the house.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
New build
- Mark B.
- Verified HomeBuyer
- May 03, 2024
- Las Vegas, NV
Attention to detail quality workmanship
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Just Like Any Other Builder
- Tyler H.
- Verified HomeBuyer
- May 02, 2024
- Las Vegas, NV
Before buying a Pulte Home, I was excited because I thought Pulte’s build quality was going to be superior to that of other builders. Or at least that is how it was marketed. That was definitely not the case. Getting them to fix any issue has been like pulling teeth, and they are extremely slow to respond to simple requests. Don’t expect more than what you will get from any other builder.
Pulte Homes responded:
Hi Tyler, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Project manager Brendan is very responsive
- Robert C.
- Verified HomeBuyer
- May 02, 2024
- LAS VEGAS, NV
Overall a good experience. There are always issues in a new build, but those are primarily cosmetic and easily fixed. This is out second Pulte home and we're happy with them.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
30 day warranty
- Melvin B.
- Verified HomeBuyer
- April 10, 2024
- Las Vegas, NV
I sent my request to have issues fixed within my 30 days warranty and no one ever called or emailed me back.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
Nice and easy
- Mustafa H.
- Verified HomeBuyer
- April 03, 2024
- LAS VEGAS, NV
My experience was smooth throughout. The builders were in communication and kept us in the loop every step of the way. They ensured everything was done on time and they stuck to their timeline. Greg Dutchovet went above and beyond to make sure we were comfortable and understood everything that was happening around us. Thank you!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Brandon and Anthony have been great 5 star
- Kelly D.
- Verified HomeBuyer
- February 29, 2024
- LAS VEGAS, NV
Anthony and Brandon(give 5's) have been great since ownership and they are fixing issues. Our buying experience from sales to finance was not up to expectations and went through multiple people in our process with lack of response and communication.
Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ^AF
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 2
Horrible Experience!!!
- Christopher B.
- Verified HomeBuyer
- February 28, 2024
- LAS VEGAS, NV
We had an horrible experience with the build of the home ESPECIALLY final walk through and the quality of drywall/stucco/paint work! Our final walk through was a disaster, we had the contact the construction manager to schedule the walk through, the house was not all ready!!! When we walked in there were vents not installed, bathroom fan hanging by the wires, finger prints on ceilings/walls, chunks on wood missing on cabinets, scratches in the kitchen sink, and various other issues!!!! The drywall and paint looked like it was done by amateurs!!! Your drywall/paint/stucco technicians did a ...
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AF
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
LET IT GO
- Luay A.
- Verified HomeBuyer
- February 28, 2024
- Las Vegas, NV
THE PROCESS WAS SMOOTH BUT ITS THE LITTLE THINGS THAT MAKES THE EXPERIENCE EFFY
Pulte Homes responded:
Thank you for taking the time to leave this feedback. We'd like to learn more about what happened, please feel free to email us at customersupport@pultegroup.com if you have any additional feedback you'd like to share. Thank you. ^AF
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Mark
- Mark P.
- Verified HomeBuyer
- February 01, 2024
- LAS VEGAS, NV
It was a very smooth and seamless process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Below Average
- Armando P.
- Verified HomeBuyer
- January 29, 2024
- North Las Vegas, NV
I’m am not happy with this builder this is my first new build house and I had higher expectations than this. I first want to start first with the HOA dollar amount they gave me was a lie. It was double that when I got my first bill a month later after closing I feel lied to and I reached out to the HOA company and they confirmed that Pulte knew about the price raise about 5 months before I even stepped foot into their office. First week in the home there was water leak in my meter which I do give it to them they were quick to fix. But poor quality on painters and cabinet vendors. I ...
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 3
Buying process was smooth. However, communication hasn’t been the best immediately after receiving keys.
- Joshua D.
- Verified HomeBuyer
- January 28, 2024
- Las Vegas, NV
Buying process was smooth. However, after receiving keys it has been very hard to get a hold of construction manager and I’m still waiting on services to be complete
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Excellent
- Irene S.
- Verified HomeBuyer
- January 28, 2024
- Las Vegas, NV
"Smooth home buying experience from start to finish! Grateful for a supportive team and a dream home to call our own."
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
the salesmen are the best
- Tim L.
- Verified HomeBuyer
- January 25, 2024
- North Las Vegas, NV
it was so easy working with the salespeople.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes at Cordora
- Dennis V.
- Verified HomeBuyer
- January 25, 2024
- LAS VEGAS, NV
First off, Ping was very helpful with me and my family. She answered all questions for us. We came in multiple times before deciding to put interest into buying a home. Brett was an angel to me and my family. During the process, Brett helped us more than we can ever imagined. We are extremely grateful Brett. Thank you Brett. Finally, Jonathan was another angel to our family. Answered all our questions and fixed all things that we needed to fix. Very grateful for Jonathan. We love our house and our family would like to thank you all for making our house a home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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