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Del Webb

Del Webb Reviews in Indianapolis, IN

What Indianapolis Homeowners Have to Say About Del Webb.

Read all 253 verified reviews from homeowners that built a new home with Del Webb in the Indianapolis area. Indianapolis homeowners have rated Del Webb an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.4 out of 5 stars in Indianapolis Area

253 Reviews in Indianapolis Area

Star Rating Breakdown

5 ★ 59

4 ★ 75

3 ★ 43

2 ★ 47

1 ★ 29

Ratings by Category

Overall 3.4

Quality 3.3

Trustworthiness 3.3

Value 3.4

Responsiveness 2.9

Del Webb in Indianapolis Area

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Customer Reviews

Del Webb - One of the worse experiences we have ever encountered

  • Sean W.
  • Verified HomeBuyer
  • February 11, 2020
  • Fishers, IN

We have had too many things go wrong to list in this review. Del Webb has wasted enough of my time for me to take the time to put anything down in writing here. If you’re serious about customer service and wanting to learn more, you’re welcome to give me a call.

Del Webb responded:
We are disappointed to hear that you haven't had an excellent experience working with our team and are left disappointed. We would like to learn more and work with you to come to a resolution. To do so, please email socialcare@pultegroup.com with some additional information so our team can be in touch. Thank you for taking the time to leave a review. ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Great until you close

  • Scott W.
  • Verified HomeBuyer
  • January 28, 2020
  • Plainfield, IN

Been in 8 weeks. Can’t get anyone out to finish what they were suppose to finish when we were at closing. Several emails and promises but still have things that need done

Del Webb responded:
We are disappointed to hear that you are having trouble getting your issues resolved, but we can help with that! Please email some additional information to socialcare@pultegroup.com and our team would be happy to assist. ^Abby delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Unsatisfied

  • Kristine G.
  • Verified HomeBuyer
  • January 16, 2020
  • Plainfield, IN

After a nightmare with closing we still have paint on the carpet. Holes in kitchen cabinets. Paint coming off outside trim. Loose window screams. Stain on walls. Very disappointed and feel as if I wasted my money. Would never buy from Pulte or in a community with them as a builder.

Del Webb responded:
We are disheartened to hear that you have so many unresolved concerns with your new home but we would like to help. If you could email socialcare@pultegroup.com so our team can be in touch we would greatly appreciate it. Thank you for taking the time to leave a review. ^Abby delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1