Del Webb Reviews in Indianapolis, IN

Would like more care with finishing touches on outside of home. Trim missing. Caulking very rough and sloppy. Extra globs of cement left to harden on sidewalk and garage floor.

The sales staff were supportive. Showed me many options to help me feel comfortable choosing a floorplan that worked for me, and not just one of the models. The design center was great. My construction manager gave me weekly updates, and made sure all of my questions were answered. I never felt like a bother. I was able to ensure my forever home was just what I wanted.

Follow-up by warranty folks needs improvement. The folks who managed the construction were wonderful and did a great job.

The sales staff, Bryan and Kevin did a wonderful job. Very professional and highly accommodating. Thank you

Many issues are outstanding post closing and taking too long to resolve.

I have had several issues with my house. I have e-mailed four times.. The first time he responded he was out of town. The second time he asked when he could come out. I responded, anytime. Still waiting with four e-mails sent.

Any questions we had were quickly addressed by our field supervisor. He communicated with us on a regular basis

Some areas of quality are questionable.

You need to very detailed in communications and follow up on all request to be sure things are completed to your satisfaction.

Our final “walk through”, consisted mostly of signing papers then rushing off to closing. It’s important to have time to check every single detail, because the contractors don’t always do so. Our dishwasher was installed crooked and the door wouldn’t open all the way. Some of our stove top burners were installed improperly. It took us over 3 weeks after moving in to get these issues resolved.

We have had too many things go wrong to list in this review. Del Webb has wasted enough of my time for me to take the time to put anything down in writing here. If you’re serious about customer service and wanting to learn more, you’re welcome to give me a call.

Been in 8 weeks. Can’t get anyone out to finish what they were suppose to finish when we were at closing. Several emails and promises but still have things that need done

more time to get thing right

The devil is in the details, and it's the details that escape Pulte. Solidly constructed home with an excellent floor plan and very good mechanics. But what you look at when you see the interior of the home is poor trim work, very poor painting prep, and poor quality work on the painting, which is so limited in choices I'm repainting the entire home myself with better grade paint.

After a nightmare with closing we still have paint on the carpet. Holes in kitchen cabinets. Paint coming off outside trim. Loose window screams. Stain on walls. Very disappointed and feel as if I wasted my money. Would never buy from Pulte or in a community with them as a builder.

Been in home for 2 months, finding little things that sub-contractors shortcut, covered over or ignored. Believe they took advantage of new to the business construction manager. Fortunately so far, I have been able to fix or repair items w/o much, if any, cost.

Many mistakes made with construction, material reused to correct the mistakes. Several Trim problems through out home. And many minor issues that as an owner have been corrected that shouldn’t be.

Our field manager was excellent to work work. Very responsive to our questions or concerns.

We were remote buyers (about 4 hours away) and had great communications throughout the building process. Great experience

We are very pleased with outcome. We built our house while living 500 miles away. Our field managers gave us frequent updates and answered all questions very promptly.

After living in my Pulte home for a few weeks, I am seeing multiple problems as a result from poor workmanship and multiple cosmetic issues needing attention. I moved here from a Pulte home that was constructed well. After this recent move, I would NOT recommend Pulte to friends and family. I am working with Warranty on urgent issues but told the majority of corrections would have to wait for the 11 month walk through! “Don’t be rushed through all walk through stages.” Functional corrections were being made as I was closing that was already delayed d/t builders issue with contractors. I lived close and checked on construction every day. I brought up several concerns. Some were addressed and some were not....or hurriedly corrected and sloppy. “ If possible and affordable, do not close until you have hired an independent inspection.” ... More

We are still waiting for Pulte to respond to our request to fix a couple of issues.

I was very disappointed in the quality of the construction of my first new home ever. Lots of little things visible and a few that were just totally ridiculous to have even been presented to me as the buyer. And there is a huge push for you to say you are satisfied within a few days after closing when it takes a little time to find things that need to be corrected.

We moved from a finished basement ranch home to one floor Reflection spec home in Britton Falls. Love what the designer picked and Clint was the BEST to oversee our construction process! Britton Falls is a wonderful neighborhood with so much to do!

Has taken several days to have sub contractors fix minor problems. Also several basic home amenities such as garage walls, ceiling and door not insulated and no patio only a stoop was included. Had to contact sub contractor personally to have patio built.