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Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Read all 891 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Orlando Area

891 Reviews in Orlando Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Orlando Area

View Homes

Customer Reviews

Pulte Homes - Worst production build experience.

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2021
  • Oakland, FL

Worst production build experience.

Pulte Homes responded:
We are so disappointed to hear that you had a bad experience building your new home with us. If there is any additional information you would like to provide or any issues we can help address, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Great attitude from sales people and construction managers.

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2021
  • Orlando, FL

Great attitude from sales people and construction managers. Very friendly and attentive as well.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great house

  • William E.
  • Verified HomeBuyer
  • March 11, 2021
  • Oakland, FL

We have had a wonderful experience buying our first new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Design and comfort

  • Hari R.
  • Verified HomeBuyer
  • March 10, 2021
  • Orlando, FL

Excellent use of space and comfortable design

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Terrible issues on day one

  • Jomo W.
  • Verified HomeBuyer
  • March 10, 2021
  • Oakland, FL

Terrible issues on day one

Pulte Homes responded:
We are so disappointed to hear that you have had issues with your new home. If there is anything we can help with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you for leaving a review. ^AH

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Pulte Homes - Best experience ever , the attention and patience of explaining

  • Cesar P.
  • Verified HomeBuyer
  • March 04, 2021
  • Saint Cloud, FL

Best experience ever , the attention and patience of explaining everything so you can fully understand the process is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The sales Rep Donald was very helpful every step of they way. WILLIAM the field manager went above and beyond to address every question and solve every problem i had during the whole process. If I had my choice of Field manager he would be at the top of

  • Michael L.
  • Verified HomeBuyer
  • March 03, 2021
  • Saint Cloud, FL

I would want them to know the house is more than worth the price and your field manager is one of the most important person during the building process. William really left a lasting impression on my wife and I.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Another perfect Pulte Home in Florida

  • Joanne J.
  • Verified HomeBuyer
  • March 03, 2021
  • Oakland, FL

Project Manager Mark did a better than perfect job managing the whole construction project to build an excellent home of top quality materials and design. If you are considering building a new home Pulte should be at the top of your list.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte quality and finish is very lacking .

  • Bhishma R.
  • Verified HomeBuyer
  • March 03, 2021
  • Saint Cloud, FL

Pulte quality and finish is very lacking . Internal finishes not great . Brickwork on driveways and porches are like armature brick layers . Painting & drywall could really use a more neat finishers . Overall I will rate the home @6out of 10 .

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Pulte Homes - I have been a victim of fraudulent claims, therefore, I was not

  • Juanita M.
  • Verified HomeBuyer
  • February 02, 2021
  • Orlando, FL

I have been a victim of fraudulent claims, therefore, I was not a trusting person. I meet and spoke with Elizabeth and she said many things and made many claims. I was some how unconsciously waiting . I had to apologize on a few occasion because everything she said or claimed all came to be right. From that point on if Elizabeth endorsed it .. I said it’s fine and it was Elizabeth was fierce and compassionate dealing with my independent loan company and resolving my issues. I never seen someone display patience and a strong drive to resolve my issues. Plainly my issues was not due to ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The construction manager John was great.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Orlando, FL

The sales representative Maria was worse than a used car sales rep. It seemed like she was say almost anything to purchase a home from her. We purchased our home long distance, in a pandemic and did everything virtually. Everything was extremely rushed and Maria did not review all of the available options with us. Once we had our walk through with the construction manager he pointed out a lot of upgrades/choices that we were not aware of. We did not receive the HOA documents until months in the process and had we been aware of some of the restrictions earlier on we may not have purchased ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 5

Pulte Homes - I still have some outstanding issues that are being worked on.

  • Albert C.
  • Verified HomeBuyer
  • February 02, 2021
  • Orlando, FL

I still have some outstanding issues that are being worked on. Overall, most of my issues has been resolved.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Danny construction manager has been excellent and responsive

  • Shri V.
  • Verified HomeBuyer
  • February 01, 2021
  • Orlando, FL

Danny construction manager has been excellent and responsive

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Building with PULTE?.. great choice !!

  • Ramon G.
  • Verified HomeBuyer
  • January 27, 2021
  • Orlando, FL

Building my home with PULTE was a real pleasure. I was out of the USA throughout the process, and always the greatest kindness to attend properly in a timely manner, every detail Thank you so much and Congratulations !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ok, but was expecting better quality

  • Keila V.
  • Verified HomeBuyer
  • January 27, 2021
  • Winter Springs, FL

We didn't build. We purchased an inventory home being used as a model home for 1 year and closed in less than 4 weeks (around Christmas). During the celebration meeting, I pointed out issues such as dirty/stained grout, repainting needs, whole/gap in cabinet, broken sliding door handle, sloppy work in the master bath and other areas, as well as overall wear and tear issues given that the home was used as a model. While the issues were minor and fixable, I felt that I shouldn't have had to point them out - Pulte should've caught them and fixed them prior to the celebration meeting because ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Pulte Homes - They’re good!

  • Rajesh S.
  • Verified HomeBuyer
  • January 27, 2021
  • Orlando, FL

They’re good! Would buy through them again.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not completing the work and finishing out drywall and finishes completely

  • Colin S.
  • Verified HomeBuyer
  • January 26, 2021
  • Oakland, FL

I wish they would not rush closing and complete homes on time fully. Many items left unfinished and rushed through

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

The absolute professionalism, reliability, and care from Kris Hinckley and Christy Keating.

  • Charles W.
  • Verified HomeBuyer
  • January 26, 2021
  • Oakland, FL

The sales team and manager in the field were extremely helpful, friendly, and very reliable.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Overall great experience!

  • Angel C.
  • Verified HomeBuyer
  • January 26, 2021
  • Saint Cloud, FL

Sometimes it took a little longer but the answer has always been there. From lending to building quality and trust to live.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Wonderful home-buying experience for a first time buyer.

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Oakland, FL

Wonderful home-buying experience for a first time buyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Beautiful home, excellently made, would purchase again from them!!!

  • Renee H.
  • Verified HomeBuyer
  • January 26, 2021
  • Orlando, FL

Beautiful home, excellently made, would purchase again from them!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our Sales Agent was awesome

  • Jewell D.
  • Verified HomeBuyer
  • January 15, 2021
  • Orlando, FL

Big fan of Pulte quality homes. What made it fulfilling was our agent was a great liaison and spokesperson for the builder. We enjoyed our buying experience with her.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - overall was a good 3xperience, had to pay a ridiculous amount

  • Andres B.
  • Verified HomeBuyer
  • January 13, 2021
  • Saint Cloud, FL

overall was a good 3xperience, had to pay a ridiculous amount of money to postpone my closing due to contingency home contract fall apart, also the workmanship is not as good as other builders at least on the finishes and some structural, responsiveness to the issues I have is not good, still have issues and warranty request was put over a month now and nothing done

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

Pulte Homes - Easy process - very responsive.

  • Raynard M.
  • Verified HomeBuyer
  • January 10, 2021
  • Longwood, FL

Easy process - very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Eric

  • Stephen N.
  • Verified HomeBuyer
  • January 09, 2021
  • Orlando, FL

Eric was great. You can’t pay that guy enough. If I were still in business I would hire him away from Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5