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- Pulte Homes
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- Orlando, FL
Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 929 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Orlando Area
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Customer Reviews
Pulte Homes - .
- Jose R.
- Verified Homebuyer
- July 28, 2021
- Saint Cloud, FL
.Great experience amd very helpful amd knowledgeable staff
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very good
- Jesus P.
- Verified Homebuyer
- July 28, 2021
- Orlando, FL
all very well friendly people were aware of everything
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Personal Touch
- Alexis B.
- Verified Homebuyer
- July 28, 2021
- Saint Cloud, FL
The personal touch we experienced in every phase of the process exceeded my expectations. We were blessed to have skilled and experienced team members walk us through every touch point. Made the process so much easier and better for us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great team!
- Alex G.
- Verified Homebuyer
- July 28, 2021
- Saint Cloud, FL
From the time we visit the Pulte office, My wife and I felt like home. Thanks Ashley for your knowledge and expertise for guiding us through the buying process. William Gonzalez went above and beyond with the construction of the house. All issues where taking care in a timely manner. Thanks for all you do and will see you in the future.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great experience working with all the different teams at Pulte
- Anthony P.
- Verified Homebuyer
- July 28, 2021
- Orlando, FL
Great experience working with all the different teams at Pulte from sales, design, build teams through customer support. Being 1100 miles away during the build was tough but the Pulte team helped ease the anxiety and kept us up to date as we progressed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Truly a Dream Home
- Adam G.
- Verified Homebuyer
- July 28, 2021
- Apopka, FL
We highly recommend Pulte and our neighborhood. Our field and sales manager were wonderful, provided timely updates on the home process and any items we brought to their attention. We love our home and are very thankful for their hardwork!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great customer service, outstanding attention to details, excellent
- CARLOS A.
- Verified Homebuyer
- July 09, 2021
- Orlando, FL
Great customer service, outstanding attention to details, excellent support
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Pulte Homes is fast, efficient, and professional!
- Irina A.
- Verified Homebuyer
- July 06, 2021
- Winter Garden, FL
Pulte Homes is fast, efficient, and professional!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Kindness of everyone involved.
- Michael F.
- Verified Homebuyer
- July 06, 2021
- Longwood, FL
Wonderful experience from start to finish
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Overpriced, way over to the appraisal report price, and not
- Elaine R.
- Verified Homebuyer
- July 06, 2021
- Saint Cloud, FL
Overpriced, way over to the appraisal report price, and not even a chance for negotiations
Pulte Homes responded:
We are disappointed to hear that you were not pleased with the price of your home or the appraisal but thank you for sharing this feedback so we can provide it to leadership. If there are any other concerns you would like to share with us, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 4
Pulte Homes - Great experience.
- Joseph P.
- Verified Homebuyer
- July 06, 2021
- Orlando, FL
Great experience. Looking forward to working again together in the future. Thank you for my new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fast process
- Jesse G.
- Verified Homebuyer
- July 06, 2021
- Oakland, FL
We had a great experience with Pulte. We got everything we wanted in a timely manner!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Review
- Adam C.
- Verified Homebuyer
- July 06, 2021
- Longwood, FL
Our builder Shane was amazing. So was our sales associate Shaneen. Also Rick handled our homeowners insurance perfectly. Lastly the title company/division was very efficient and pleasant. Pulte mortgage on the other hand, was a complete disaster. Apparently it’s their underwriters (our contacts were pleasant and gave us the impression they were doing their best to deal with the evil underwriters)!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - many details to correct, in addition to the 4 months delay, to
- Ruben J.
- Verified Homebuyer
- July 06, 2021
- Orlando, FL
many details to correct, in addition to the 4 months delay, to finish and deliver the house
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - The entire process was very smooth and explained well.
- James P.
- Verified Homebuyer
- June 30, 2021
- Winter Garden, FL
The entire process was very smooth and explained well. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Was on top of building and Managers available at site
- Eddie C.
- Verified Homebuyer
- June 29, 2021
- Orlando, FL
Reliable, truthfulness, informative. no pains on material purchasing, delivered expected product. Outstanding from beginning to closure process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Service
- Nilda M.
- Verified Homebuyer
- June 29, 2021
- Saint Cloud, FL
How well they took care of all our issues
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Wes Toombs and Dale were both wonderful- couldn’t haven done
- Alexander F.
- Verified Homebuyer
- June 29, 2021
- Orlando, FL
Wes Toombs and Dale were both wonderful- couldn’t haven done it without their help- thank you both for all the hard work and support!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Contacting the office and emailing the person and not getting
- Anonymous
- Verified Homebuyer
- June 29, 2021
- Orlando, FL
Contacting the office and emailing the person and not getting reply. On a almost 3 weeks long issue
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Pulte Homes - Great home.
- Matt M.
- Verified Homebuyer
- June 29, 2021
- Orlando, FL
Great home. We are happy here
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Pulte Homes - We had major delays and the communication related to the delays
- Jeffery H.
- Verified Homebuyer
- June 29, 2021
- Orlando, FL
We had major delays and the communication related to the delays and schedule were always a issue.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Field Manager & Warranty Representative
- Matthew B.
- Verified Homebuyer
- June 29, 2021
- Winter Garden, FL
Our Field Manager was very responsive & answered all of our questions. Our Warranty manager, has been exceptional in answering questions & being clear & concise about the warranty terms.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Having had a Pulte home built 21 years ago, we decided to purchase
- Richard B.
- Verified Homebuyer
- June 03, 2021
- Winter Garden, FL
Having had a Pulte home built 21 years ago, we decided to purchase another Pulte home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Pulte Homes - Pulte Homes will not make improvements requested by the customer;
- W. N.
- Verified Homebuyer
- June 03, 2021
- Orlando, FL
Pulte Homes will not make improvements requested by the customer; such as satin or semi-gloss paint instead of flat paint in the garage and bathrooms, concrete instead of plastic water trays for exterior downspouts, white instead of black lanai ceiling light fixtures, or the installation of a wine cooler.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Good
- Renson R.
- Verified Homebuyer
- June 02, 2021
- Orlando, FL
My experience was good, only I lacked that at the time of showing the property in this case the model house to emphasize what the house does not bring, such as improvements, in this case, better floors, the dashboard, the metal, and wooden handrails, improved walls. I understood that the house was delivered as it was taught to us and when I received it I was disappointed that what I had seen and bought was not what they were giving me and all because the sellers were not clear at the time of showing the property.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
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