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Pulte Homes Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Pulte Homes.

Read all 515 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Las Vegas Area

515 Reviews in Las Vegas Area

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Las Vegas Area

View Homes

Customer Reviews

Building Experience

  • Iolanda F.
  • Verified HomeBuyer
  • March 03, 2021
  • Las Vegas, NV

Carlos was amazing throughout the process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall Pulte is a great homebuilder.

  • Jessica Z.
  • Verified HomeBuyer
  • March 03, 2021
  • Las Vegas, NV

Overall Pulte is a great homebuilder. The superintendent addresses issues fast. I think the salesperson I had needs to be more attentive . Once the down payment was paid in full... never heard from her again and ignoring of communication from my realtor and myself was frustrating. The mortgage/close process went great! The only other issue I had was design center, this has yet to be fixed with the bath accessories vs faucet package color error

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - there is no such thing as craftsmanship in todays home construction

  • John J.
  • Verified HomeBuyer
  • February 02, 2021
  • Las Vegas, NV

there is no such thing as craftsmanship in todays home construction all builders throw up the home and move on

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - We were very happy with the entire process and our new home!

  • Tracey H.
  • Verified HomeBuyer
  • February 02, 2021
  • Las Vegas, NV

We were very happy with the entire process and our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales and Service

  • Edward M.
  • Verified HomeBuyer
  • January 29, 2021
  • Las Vegas, NV

Our sales person was outstanding, she was always available with great follow-up and continuous communication. This is in sharp contrast to our Customer Service Manager/Superintendent; It was a constant struggle to have him address builder defects and schedule remediation with subcontractors. He failed to follow up, did not return calls or emails and unlike our sales person, was not an advocate for us. Pulte builds a good home and there are bound to be issues, what makes a difference is how you address the problems after sale and they failed to perform.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Pulte Homes - I had a great experience with Karen in sales and Greg, my construction

  • Joshua H.
  • Verified HomeBuyer
  • January 27, 2021
  • Las Vegas, NV

I had a great experience with Karen in sales and Greg, my construction superintendant. Outstanding professionals and they made the process seemless.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales team

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Las Vegas, NV

Sales team here were excellent! He keep me updated on what’s going on with the built of my home! The workmanship on the house though. It’s terrible!!!!

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 1

I am very dissatisfied with the home

  • Mitchell S.
  • Verified HomeBuyer
  • January 26, 2021
  • Las Vegas, NV

The only good thing about the home is the view and area of town. I hope no one else has had the level of dissatisfaction I have had.

Pulte Homes responded:
We are so disappointed to hear that you are dissatisfied with your new home. We would be happy to address any concerns you are experiencing or discuss any additional feedback with you. Please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you for leaving a review. ^AH

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Worst experience after paying almost 1.

  • Mitchell W.
  • Verified HomeBuyer
  • January 13, 2021
  • Las Vegas, NV

Worst experience after paying almost 1.7M! We still have not gotten the items fixed from our walk thru on October 26. Next home will definitely not be a Pulte!

Pulte Homes responded:
We are incredibly disappointed to hear that you are dealing with unresolved concerns with your new home and are sorry for the frustration this has caused. We would like to learn more so we can escalate your concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of these concerns along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Everyone we dealt with was very helpful

  • Thomas A.
  • Verified HomeBuyer
  • January 06, 2021
  • Las Vegas, NV

The process was made easy with all the online interactive software

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I have a beautiful HOME because of Pulte

  • Karen D.
  • Verified HomeBuyer
  • January 06, 2021
  • Las Vegas, NV

Every part of my buying experience to living in my home has been an easy dream with Pulte. From sales to build to loan to service. I do everything on-line until my home was done and they did not fail me!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - These homes need Internet TV service connections in each bedroom.

  • Jack B.
  • Verified HomeBuyer
  • December 15, 2020
  • Las Vegas, NV

These homes need Internet TV service connections in each bedroom.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Communication

  • Anonymous
  • Verified HomeBuyer
  • December 10, 2020
  • Las Vegas, NV

Everything from A-Z was completed however, the quality of materials is not the same in the pass compared to older Pulte built homes.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Extremely responsive and organized

  • Karri M.
  • Verified HomeBuyer
  • December 01, 2020
  • Las Vegas, NV

Building a home can be stressful. But with Pulte they explain every step of the way. If something needs attention the construction manager is just a text away. Super personal service!! Pulte made a “house” our home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Beyond excited and happy

  • Sally F.
  • Verified HomeBuyer
  • December 01, 2020
  • Las Vegas, NV

Built our home from start to finish -picked out the absolute perfect home and lot. We could not be happier. From the time we walked into the sales center to the design center and the build. Everyone was so professional and communicated with us along the way. They all gave us updates and met their build times. Super excited with our home and the process was stress free!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Field Supervisor was wonderful: Justin Galli

  • Keith B.
  • Verified HomeBuyer
  • November 19, 2020
  • Las Vegas, NV

I think you have to monitor carefully along with field supervisor the quality of workmanship.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Poor quality of work, overpriced, cheap quality materials. Corners are cut to maximize Pulte's products.

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Las Vegas, NV

Pulte has become more about their profits than delivering a quality home. They cut corners everywhere. After spending near a million, we have to spend money to fix the problems that Pulte is not correcting. There is zero pride of craftsmanship, poor responsiveness. We were Told when pointed out deficiencies, problems, and mistakes.... that "well these are production homes and this is what you get". The subs say Pulte refuses to pay to have it done right. Cheap materials, cheap labor, would not recommend Pulte to anyone.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Design center options over priced and limited options.

  • Michael H.
  • Verified HomeBuyer
  • November 03, 2020
  • Las Vegas, NV

Design center options over priced and limited options. You can get the upgrades from other parties for a third or more less with more options. Getting issues resolved takes one to two weeks, sometimes requiring me to follow up for eta.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Pulte Homes - The journey itself for a new build, learned numerous things!

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2020
  • Henderson, NV

The journey itself for a new build, learned numerous things!

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Very responsive team and very easy to work with

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2020
  • Las Vegas, NV

Bottom line is we would purchase here again. Great experience and a great location.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Chuck my salesman in the office

  • John W.
  • Verified HomeBuyer
  • October 30, 2020
  • Las Vegas, NV

This man Chuck is the reason we choose to go with Pulte and that's been brutally honest.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Hopefully, it's a COVID attitude

  • Brian P.
  • Verified HomeBuyer
  • October 22, 2020
  • Las Vegas, NV

I was excited to purchase a lot and have Pulte build a house for my family. Below grade work went well. We paid for two floor outlets, and only one was installed, so the slab had to be cut later for the second. It makes me wonder if anything else was missed underground. After we moved in, we did have the drains cleaned at no cost to us because the landscapers had filled the clean-out with gravel. Some very rough lumber was used and spliced instead of being replaced. Plumbing had to be moved to fit in walls, outlet boxes are on twisted studs, and many are to deep to be flush with finished ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Weekly updates on your home building process.

  • Kimberly R.
  • Verified HomeBuyer
  • October 22, 2020
  • Las Vegas, NV

6 months is a long time to eagerly await the completion of your new home. Receiving weekly emails from the building manager on the progress of the build was very helpful and insightful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We recently closed on our new Pulte home in the Reverence community

  • James A.
  • Verified HomeBuyer
  • October 21, 2020
  • Las Vegas, NV

We recently closed on our new Pulte home in the Reverence community of Summerlin Nevada. Our experience was great and we highly recommend the whole Pulte team. Every phase of the process from the purchase of the home to the walk through was enjoyable. It is important to note that we lived out of state the entire time! The Pulte sales agent, Karen, was extremely helpful and informative and she quickly responded to all of our many questions. Our sales agent, Carrie with Keller Williams Realty Southwest, went above and beyond what was required and assisted us every step of the way! The ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No help from pulte

  • Gregory G.
  • Verified HomeBuyer
  • October 20, 2020
  • Las Vegas, NV

After moving in, we found the garage was not insulated contrary to our purchase agreement. It then took numerous calls and threat of legal action to get this resolved. The contractors did a haphazard job fixing the issue. It also took multiple contractors multiple days to finish the work.

Pulte Homes responded:
Thank you for taking the time to leave a review and share this feedback with us although it is disappointing for us to hear. We would like to get leadership involved in this situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AS

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1