Pulte Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Pulte Homes.
Read all 475 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 3.9 out of 5 stars in Las Vegas Area
475 Reviews in Las Vegas Area
Pulte Homes in Las Vegas Area
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Customer Reviews
Over Hyped, Built Well, Lack of Disclosures
- James G.
- Verified HomeBuyer
- October 10, 2019
- Las Vegas, NV
Use extreme caution on knowing all the rules, associations involved and before you sign off on walk through go through it with a fine tooth comb. In fact spend the money for a home inspector even though the house is new.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Poor middle management
- Anonymous
- Verified HomeBuyer
- October 09, 2019
- Henderson, NV
Very nice people, but a cumbersome process to get any warranty work completed. We have been waiting 6 weeks for touch-up paint.
Pulte Homes responded:
Thank you for sharing this with us. We are sorry to hear that you have had trouble getting the paint touch-ups addressed. Please email socialcare@pultegroup.com so that our team can assist. ^Abby
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Pulte Homes - Lots of punch list and pick up items were not completed prior
- Eric D.
- Verified HomeBuyer
- September 11, 2019
- Henderson, NV
Lots of punch list and pick up items were not completed prior to closing and now after closing post 6 weeks they are still not even started. The design center should have had better pricing for the consumer to compare and contrast, and should have had more options. The side yard set backs are terrible and need to enhance the community property better.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Pulte Homes - Take more attention to detail.
- Anonymous
- Verified HomeBuyer
- July 22, 2019
- Las Vegas, NV
Take more attention to detail.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
eh
- Jared G.
- Verified HomeBuyer
- June 25, 2019
- Las Vegas, NV
Gorgeous neighborhood. Nice and quiet. Good sales staff. I kind of felt like I was being scammed by the mortgage company. The construction guy was a moron; he did not finished the final walk through list before closing. The majority of items are still unresolved a month later.
Pulte Homes responded:
Thank you for your feedback. We'd be happy to look into any unresolved issues if you email us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
One story plan
- Gilda L.
- Verified HomeBuyer
- May 29, 2019
- North Las Vegas, NV
Pay very close attention to details when doing the final walk through of your home, making sure everything was finished correctly from the flooring all the way up to the ceiling. Make notes and make sure they follow through to correct any discrepancies.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Reiterating Concerns – Final Walk-Through and Quality Issues
- Troy Allen B.
- Verified HomeBuyer
- September 16, 2025
- LAS VEGAS, NV
The final walk-through should truly be just that — final, with all work completed and quality standards met. Unfortunately, that was not my experience, and the home delivered falls far short of what Pulte markets as “luxury.” • Furnace Issue: The furnace was running 24/7 at move-in. As instructed, I called Dan, but he never returned my call. I had to contact Sierra Air directly, who fixed it on Friday. This was a significant issue that should have been identified and corrected before closing. • Framing Problem: While installing a TV mount in the bedroom, I discovered the studs were spaced ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that your home did not meet the standards you expected or that we strive to deliver. The issues you’ve described regarding workmanship, communication, and the timing of repairs are concerning and not reflective of the experience we want for our homeowners. We’d like the opportunity to review your concerns in more detail and work toward a resolution, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Poor choice for upgrades
- Patricia S.
- Verified HomeBuyer
- September 07, 2024
- Las Vegas, NV
This is my 3rd and final Pulte home purchase. My first house in 2003 was amazing built. The quality was remarkable. My second house in 2019 was aweful quality. The cheapest possible to get buy. The 3rd and final was the worst yet. Anything to save .10 somewhere. Las Vegas has the worst quality of water due to hardness and they did not include a water loop which is very expensive to install later. Unacceptable. The upgrades were things that could easily be upgraded later and they put the cheapest items in that cannot be replaced or upgraded like a stainless steal ugly sink. Soft close ...
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 5
Bad communications and expectations.
- Anonymous
- Verified HomeBuyer
- October 05, 2022
- Las Vegas, NV
Bad communications and expectations.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Sales and Service
- Edward M.
- Verified HomeBuyer
- January 29, 2021
- Las Vegas, NV
Our sales person was outstanding, she was always available with great follow-up and continuous communication. This is in sharp contrast to our Customer Service Manager/Superintendent; It was a constant struggle to have him address builder defects and schedule remediation with subcontractors. He failed to follow up, did not return calls or emails and unlike our sales person, was not an advocate for us. Pulte builds a good home and there are bound to be issues, what makes a difference is how you address the problems after sale and they failed to perform.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Pulte Homes - So many issues with pretty much everything, flooring, paint,
- Anonymous
- Verified HomeBuyer
- March 27, 2020
- Las Vegas, NV
So many issues with pretty much everything, flooring, paint, boot bench, electric problems, missing hardware in bathrooms etc.. The Project manager was doing his best and was Extremely helpful. Nonetheless, this house, the way it is build is not worse what we paid for it. It’s a shame
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Not the Pulte I Once Knew
- Dustin D.
- Verified HomeBuyer
- January 15, 2020
- Henderson, NV
First, the good. The main employees you deal with are great people. They really are. But the line is pretty much drawn there because their hands are tied to corporate policy that’s not conducive to a quality product. Answers to questions and problems are “the labor force is terrible”, are not acceptable and should never be when buying a half million dollar home. Several subcontractors just flat out do not care about the quality of their work. I’m not sure why but it’s really none of the consumers concern. The end result though is a poor product. I bought a Pulte home back about 1 years ago ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Supervisor must have been asleep at the wheel
- George S.
- Verified HomeBuyer
- October 02, 2019
- Las Vegas, NV
So many oversights during construction. Supervisor (Dom) made promises that never happened, lied about carpet pad being replaced after a second plumbing leak. He said he inspected the plumbing after each time the master tub was installed (4 times)Two days after our walk through none of the work on our punch-list was done and then all the blue tape that was used to mark deficiencies was taken down without any of the work being done. Made what should have been a happy time for us beyond stressful. Josh and Tony seemed to be the only people that cared about us and the quality of work but they ...
Total Score 3
Quality 3
Trustworthiness 1
Value 4
Responsiveness 2
Good and bad
- Robert B.
- Verified HomeBuyer
- August 28, 2019
- Henderson, NV
Initial sales process very smooth and efficient. Home finish details poor. Very difficult to get issues corrected after the sale. Craftsmanship lacking on fit and finish.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Owner
- Fredrick K.
- Verified HomeBuyer
- September 03, 2025
- LAS VEGAS, NV
It has been over 2 months and you still have NOT fixed a dangerous, disgusting area next to our driveway. Also the walking paths on the Pulte side of the development are broken and dangerous to say the least. All you do is promise and “guarantee” the work will be done and still nothing. When someone is seriously injured I will be happy to testify against Pulte. I am sure if we were executives with Pulte you would get it fixed. The Toll Brothers side has perfect walkways with lights that work and are not laying on their sides. Also the Pulte sidewalks are high lighted with dog poop bags and ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration you’ve experienced, especially with the condition of the walking paths and common areas in your community. We'd appreciate the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Not too thrilled with quality so far. Hopefully things will get fixed
- Ricardo M.
- Verified HomeBuyer
- March 12, 2023
- Las Vegas, NV
Not happy at all with the person that did our walk thru both times. He’s no longer on the job site and that’s great news. There are a ton of things he was supposed to address and didn’t. It feels so horrible to spend so much on a house and to see so many imperfections. I don’t understand how my house from 2005 doesn’t have close to the defects this home by Pulte has in 2023. It doesn’t make sense.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Pulte Homes - very poor customer service, no one answers your service requests
- Anonymous
- Verified HomeBuyer
- September 02, 2022
- Las Vegas, NV
very poor customer service, no one answers your service requests
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Lackluster turnaround time for home issues, poor communication
- Anonymous
- Verified HomeBuyer
- July 13, 2022
- Las Vegas, NV
The buying process is what you would expect - when the builder and the lender needs information you need to turn it over immediately on their time table. When you have issues with your home they can take as long as they want to address it. We've identified some building issues since February 2022 and closed May 2022. It is July 13, 2022 and to this date the issues have not been addressed. We did not hold closing on good faith our issues would be addressed and they still have not. They don't seem to care now that they have their money do they? Other quality issues appeared when we moved in - ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Pulte Homes - Inconsistent communication with construction manager.
- Reno T.
- Verified HomeBuyer
- September 09, 2021
- North Las Vegas, NV
Inconsistent communication with construction manager. Unfinished repair six weeks after problem brought to attention of construction manager.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Pulte Homes - Design center options over priced and limited options.
- Michael H.
- Verified HomeBuyer
- November 03, 2020
- Las Vegas, NV
Design center options over priced and limited options. You can get the upgrades from other parties for a third or more less with more options. Getting issues resolved takes one to two weeks, sometimes requiring me to follow up for eta.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
I'm disappointed.
- So Young C.
- Verified HomeBuyer
- October 08, 2025
- LAS VEGAS, NV
After living in a house built in the Fulti House for 12 years, I moved to this house, and the materials are messy and the finishing is too messy. Because I am not an expert, there are a lot of problems that I have not found during inspection. This is an expensive house in Las Vegas, but there are many problems, perhaps because it was built in a hurry.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you are experiencing concerns with the finishings in your home. We'd appreciate the opportunity to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
6months behind schedule
- Shrrell B.
- Verified HomeBuyer
- October 28, 2021
- Las Vegas, NV
The project manager is liar Matthew. Was told if there any issues to contact him. These are issues he knew about prior to closing and now after he got a initial good review. His answers are call the warranty department. He lied about his abilities to get things done after closing could have been honest and said from the beginning to call the warranty department after today
Total Score 3
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Not happy
- Anonymous
- Verified HomeBuyer
- September 08, 2020
- Las Vegas, NV
Not worthy for the cost of the home
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
Eagle ridge home
- Vada G.
- Verified HomeBuyer
- September 15, 2019
- Las Vegas, NV
Felt like the home was rushed a lot of cracks and side boards look rushed. Paint on the outside of the house is still not finished like I was told.
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 2
Subpar at Most
- Anonymous
- Verified HomeBuyer
- June 07, 2024
- Las Vegas, NV
I was continuously reassured that Pulte upholds the highest regard for quality and customer service and that was not my experience unfortunately. Many issues were left overlooked and dismissed even when brought to their attention, poor craftsmanship and skills to treat and handle higher quality materials, it felt like a wash at at point when subcontractors don’t know how to properly install, handle, or work with better materials. Disappointing customer service and evident flaws in internal communications and protocols across various Pulte departments, which intimately falls on the customer and the lack of accountability, acknowledgment, and resolution. For the premium price you’re paying for the Pulte name and product. I was sorely disappointed throughout the entire process, and after receiving my keys. My friend purchased a new Pulte build in another community (locally) during then same time and experienced similar issues, and we both had water damage and exposure to the structure and cabinetry even before moving into our brand new homes. Yet it was dismissed as “part of the process”, really upsetting. Amateur electrical work, poor (to no) attention to detail for paint lines/edges, covering nails in moldings and baseboards, uneven drywall (evident when fitting for ...
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
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