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DiVosta Homes Reviews
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What Homeowners Have to Say About DiVosta Homes.
DiVosta Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of DiVosta Homes 1006 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lack of communication and inexperienced loan officer. Catch me if you can quality control.
- Christopher T.
- Verified HomeBuyer
- May 09, 2024
- Englewood, FL
Our construction manager never communicated with us until about three weeks to closing stating that DiVosta was not going to meet closing schedule. Eventually we closed after another delay. Dealing with Pulte mortgage was a nightmare. I was sent a recap of the loan documents there approximately five issues including the wrong sales price and missing about 70% of my assets. The loan people didn’t know how an insurance annuity works. I gave up and paid cash. Your quality process is atrocious, your trades don’t cleanup afterwards leaving paint, grout and mud on the floors we paid $40k extra for. ...
DiVosta Homes responded:
Hi Christopher, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP ...
Total Score 1
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Incredibly poor post-closing service
- Robert Z.
- Verified HomeBuyer
- January 12, 2023
- Vero Beach, FL
Incredibly poor post-closing service on construction deficiencies. Long list of problems never addressed. Lots of promises, few results. Outrageous service.
DiVosta Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 1
Quality 3
Trustworthiness 1
Value 5
Responsiveness 1
Sales and Customer Service not up to standards. Construction excellent
- John D.
- Verified HomeBuyer
- July 05, 2024
- Vero Beach, FL
Sales experience 1 Star. Horrible experience. Closing experience 3 Stars. Construction Manager 5 Stars Excellent experience. Customer Service 1 Star Responsiveness terrible, only. responds when contacted multiple times.
DiVosta Homes responded:
Hi John, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP ...
Total Score 1
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Not good
- Anonymous
- Verified HomeBuyer
- March 01, 2024
- West Palm Beach, FL
People were still working on the house when we walked into it after closing.
DiVosta Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^AF
Total Score 1
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
This is our third home that we have built, and the worst experience due to timely in getting the home completed, workmanship of the home, and just the way it was all addressed towards the home owner. Too many issues not completed properly.
- Anonymous
- Verified HomeBuyer
- December 07, 2022
- Nokomis, FL
It is a disappointing experience because this is our last home, our retiring home, and besides being the smallest, and the third built it was the worst experience we have had as home owners. I honestly would not recommend Divosta.
DiVosta Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 1
Quality 4
Trustworthiness 1
Value 3
Responsiveness 1
DiVosta Homes - Been living in my home for almost 2 months now.
- Anonymous
- Verified HomeBuyer
- May 11, 2021
- Lake Worth, FL
Been living in my home for almost 2 months now. Received a call that our gas range was being delivered, no one told us that the one we already had was not the correct one. Gas range was delivered and couldnt be connected so now it is sitting in my living room. Also, my FPL account is sitting in limbo because there was no inspection in the beginning which is required for service to be activated. We were told lies from the beginning and now things are still a mess. Horrible experience!
DiVosta Homes responded:
We are so sorry to hear that you had a negative experience. We would like to learn more so we can help. Can you please email customersupport@pultegroup.com with a brief summary of the outstanding concerns along with your address and contact information? Thank you so much. ^AH
Total Score 1
Quality 4
Trustworthiness 1
Value 3
Responsiveness 1
Worse home buying experience we have ever had.
- Edward F.
- Verified HomeBuyer
- December 17, 2022
- West Palm Beach, FL
The quality of workmanship leaves alot to be desired. Lots of damaged to impact sliding glass doors, doors didn't lock, wrong handles on doors with daylight showing all around the handles. The employees talk a good story, but once you close it is almost impossible to get them to come back & fix items. This is my opinion.
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. Be sure to share a brief summary of your concerns, along with your address and contact information. ^TP ...
Total Score 1
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Delay after delay
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Englewood, FL
Beautiful homes, great people within the community. Lots of pain and suffering to get to completion. Deleted over 5 months taking T total build time of 15 months. Hard to get repairs. Imported timely after sale closed. Disappointed with all the commitments by Divista that didn’t happen. Divosta is still telling home buyers unrealistic delivery durations.
DiVosta Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address.
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 3
Wasn’t a good experience
- Jo R.
- Verified HomeBuyer
- February 10, 2021
- Sarasota, FL
First of all we had to tell construction the office window was off by three inches and not centered the double den doors. The framing in the shower was hanging over the shower pan three inches. An a nice note on the front block wall “ chip away” because the block was laid a little short as proven by the overhang in the shower pan 3”, the den window 3” off. All because the supervisor doesn’t check the jobs. Secondly the second story was supposed to be railing, they built the knee wall instead. We had to tell them to correct it. Thirdly the wood interior window sills were not level in two ...
DiVosta Homes responded:
We are so disappointed to hear that you had a negative experience while building your home and are having a hard time getting your issues addressed after closing. We would like to share this feedback with leadership so they can address it accordingly and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Listen to problems but don’t do anything to resolve them
- Anonymous
- Verified HomeBuyer
- September 26, 2024
- Vero Beach, FL
Manager appears to be sincere and concerned but issues do not get resolved. He would listen and agree that something had to be fixed but it never was. The contractor would move on to the next phase, never fix was reported.. and then the manager would not pursue it. When I would inquire with a direct question like has the replacement been ordered. He would respond with “I called him many times”, lt is being worked”, “It will be taken care of”, etc. this went on for 6 months and still was not resolved when we closed.(a month since closing and still open issues. When I told the manager ...
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Patrick the construction manager was the only highlight of this whole process
- Lawrence B.
- Verified HomeBuyer
- November 21, 2023
- Englewood, FL
What happened with the amenities and facilities center. I was told they would be open for use by June of 2023. That's a lie. Not open and available for use as of Nov 19. Rule of thumb with Beachwalk owners, is that if lips are moving in the sales office, there are lies to be had. I could continue but why?
DiVosta Homes responded:
We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, please reach out to us at customersupport@pultegroup.com. Thank you. ^AF
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 2
Don’t do it
- Lori W.
- Verified HomeBuyer
- May 03, 2023
- Nokomis, FL
Divosta took 18 months to build our new villa. Interest rate doubled and our costs completely doubled. We were barely able to sell it and break even as soon as we took possession from Divosta. We planned to keep it BUT the huge delays and costs prevented us from keeping it. Their contract gives them 2 years to build so they weren’t concerned about the delays and our costs doubling. Will NEVER buy from them again.
DiVosta Homes responded:
Hi Lori, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP ...
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 2
Customer service and workmanship are non existing
- Anonymous
- Verified HomeBuyer
- February 05, 2023
- Jupiter, FL
The craftsmanship is not on par with price. House was delivered with many items on punch list to be fixed. It has been close to 45 days since closing and Divosta has yet to start fixing things
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Wish I’d never heard of Pulte
- Elke B.
- Verified HomeBuyer
- January 12, 2023
- Englewood, FL
It ha been a nightmare. My backsplash has yet to be finished as well as the hole that was dug in the garage to fix a broken pipe and the floor in the master closet. I have got nothing but delays delays delays and promises and lies.
DiVosta Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your concerns and contact information so we can get in touch with you? ^TP ...
Total Score 1
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Nothing it was horrible
- Paul K.
- Verified HomeBuyer
- May 04, 2022
- Nokomis, FL
Pulte was terrible from the builders to the mortgage company to the insurance company. They had numerous things not done when we closed. That are still not fixed !!!! I would never use Pulte again or recommend then to anyone these
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Many times we asked ourselves - how could the subs leave it like this.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Venice, FL
1. Ceiling not taped and bedded correctly 2. Walls not straight 3. Floors re "peaking" 4. Door molding 1/4 inch from floor filled with caulk 5. Painting had many drips 6. Molding not painted correctly
DiVosta Homes responded:
We are disappointed to see that you have a list of concerns with your new home. We would be happy to escalate these concerns for you. If you could please email customersupport@pultegroup.com with a brief summary of the outstanding concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
DiVosta Homes - Extremely dissatisfied with how DiVosta has handled our new home
- Carley S.
- Verified HomeBuyer
- May 27, 2020
- Jupiter, FL
Extremely dissatisfied with how DiVosta has handled our new home and closing.
DiVosta Homes responded:
We are so sorry to hear you are dissatisfied. If there is anything we can do to assist or if you would like to provide any additional information, please feel free to email customersupport@pultegroup.com and our team would be happy to discuss. ^Abby
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
DiVosta Homes - Not the quality I aspected.
- Andrea V.
- Verified HomeBuyer
- February 11, 2020
- Lake Worth, FL
Not the quality I aspected. Still having issues Would not recommend to anyone!!
DiVosta Homes responded:
We are disappointed to hear that you have had so many issues with your new home. We would like to learn more about this situation and would appreciate if you could email some additional information to socialcare@pultegroup.com so we can be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
I promise you!!!!! I will tell people not to buy here!
- Zoro M.
- Verified HomeBuyer
- November 04, 2024
- Vero Beach, FL
It was a horrific experience and still is!!!!!!!!!!!
DiVosta Homes responded:
Hi Zoro, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Find Another Builder
- Virgil K.
- Verified HomeBuyer
- January 25, 2024
- Englewood, FL
Horrible building experience and horrible builder. Not only did it take 22 months to build, but their workmanship and lack of attention to detail are horrific. I’ve already replaced the tile for kitchen backsplash as well as the tile in the master shower stall. They use substandard subcontractors for everything and it shows in the quality of their work. There is NO communication during the building process and you’ll be left regretting ever buying a home with Divosta/Pulte. It is BRUTAL.
DiVosta Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Very uncaring company to deal with
- Michael M.
- Verified HomeBuyer
- February 09, 2023
- Venice, FL
Very poor communications no one would follow and as we went to supervisors further up the management chain for assistance the would not follow up with us. This is the worst company I have ever felt with and recommend to anyone seeking a new home to look at other builders.
DiVosta Homes responded:
Hi Michael, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP ...
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
The construction process was the antithesis of the communicative engaging process shown in the promotional videos. I'm an architect and the DiVosta policies and techniques don't pass construction 101.
- Todd M.
- Verified HomeBuyer
- August 30, 2022
- Nokomis, FL
The construction process was the antithesis of the communicative engaging process shown in the promotional videos. I'm an architect and the DiVosta policies and techniques don't pass construction 101. Who builds a house, brings in doors, trim, and cupboards and then leaves the finished house in an environment that is not temperature or humidity controlled for June and July? Drywall, painting, and carpentry are terrible.
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
DiVosta Homes - What a nightmare!
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Nokomis, FL
What a nightmare! I’ve built several homes over the years and have always enjoyed the experience. Building always has issues but as long as the builder is honest with you it all works out. There were many instances where Divosta/Pulte was not honest with me. So disappointing. The problems were not due to supply chain issues, it was the dishonesty from several employees of Divosta/Pulte. They just don’t seem to care about the homebuyer. You’re just a number. They certainly don’t make your home purchase an exciting time, just super stressful and unpleasant. The finished product has potential ...
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
I was extremely disappointed
- Brigitte S.
- Verified HomeBuyer
- November 03, 2020
- Vero Beach, FL
I was extremely disappointed with my experience. This is the second home I bought here and the first one the experience was great. This one has been the total opposite. I bought the model home, which I understand is a spec home and I understand that there could be some nicks and dents, basically cosmetic, things that need to be fixed and I accept that and have no problem with that. But the spa does not work, and hasn't since I purchased the home, which is attached to the pool. There is no panel to operate the pool and you have to climb over pool equipment to even turn the pool heater ...
DiVosta Homes responded:
We are very concerned to hear that you have had such a negative experience buying your second home with us and are having a frustrating time getting your issues addressed but we thank you for taking the time to outline this situation. We would like to make leadership aware of this feedback and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Love the neighborhood, awful quality build.
- John K.
- Verified HomeBuyer
- July 22, 2020
- Lake Worth, FL
With Pulte/DiVosta you definitely do not get what you pay for. House is hot with AC at 71. Seams of drywall visible, but told the are “within tolerance”. The sub-par-contractors are not held to any quality standards. Just rush to get the job done to get you to move into your home. Even with a “warranty” everything is “within tolerance“.
DiVosta Homes responded:
We are disheartened to hear that you are not having success getting your issues addressed. We would like to get some more information on your experience so we can look into your concerns. If you could please email customersupport@pultegroup.com with your full name and address we would appreciate it. ...
Total Score 1
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
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