Pulte Homes Reviews

When a homeowner pays in excess of 700-800 thousand dollars for their home, he/she should expect a home that is pretty much completed to standards. Rushing to finish homes when homeowners are waiting an average of 14-16 months and then expecting them to close when homes are not even properly cleaned after all the painting and construction, and issues are found everywhere is not something Pulte should be proud of.

Everyone on the team was fantastic from starting the process of picking out the home to going thru construction. Jeff was there every step of the way and provided updates as we needed them.

I would recommend Pulte Homes. I’ve been in my house 3 weeks and of course there are things I hoped to select like hardware, flooring, carpet, etc but it was a new and ready in 2 months which I needed. Make sure you go over every detail though so you know exactly what you are getting and there are no surprises at closing and final walk through like with what happened to me. I’m still happy though.

We have had a wonderful experience with Pulte builders. We had a punch list of a few incidental repairs, no big deal, and they have responded quickly and efficiently with every issue that we have had. The home is built with extreme care and quality of workmanship. I am very proud of my new home!

My experience was so good with pulte I will just recommend to buy only pulte homes , Janel help me so lot thank you Janel you are such a wonderful lady

It was wonderful experience buying home with Pulte

Marc, the construction Forman has done a wonderful Job as well as the Pulte group.

Jen has not responded to my email, texts, nor calls. I’m still waiting on my refund for hotel and truck expenses. I was not able to move in my house on the closing day.

The buying process was fast and despite hurdles I received good communication. Since moving in I haven't received follow up with the warranty department at all. Even if there is a delay in processing warranty claims having someone respond would be great.

We were forced to close before the property had all the final touches competed and it has been a mess trying to get the builder to hold their contractors accountable for the terrible work. The house still has not been completed.

As a first time home buyer my experience with Pulte homes was great they made things very simple from getting Insurance to getting Mortgage. Interest rates offered by Pulte Mortgage was incomparable with any of other builders out there in market during this tough times.

I rate my new home buying and built experience with pulte as 3.2/5.0

We bought a home built by pulte at the end of last year. And we’ve had a lot of problems since then. The major ones include broken subfloor, broken windows, and the in appropriate dimensioning on the windows (I.e. tapered windows) and Green Mold buildup in the basement. Warranty has been working on most of the issues but when we brought up the issue of mold they won’t repair it. It has been just three months for us living in this house and there is green mold. And when we looked up pictures from construction it seems the green mold existed even before closing. Even after providing evidence to Pulte about the mold, they won’t fix it. I wouldn’t recommend anyone to go with Pulte for their home construction. Please avoid Pulte at all costs. The mold buildup in the home that was present from before the closing date is unacceptable, as it poses a serious health hazard to me and my family. Overall, I would not recommend Pulte Homes to anyone looking to purchase a new construction home. The build quality is poor, and the issues I experienced have made my experience with the company a complete nightmare. If you're considering Pulte Homes, I urge you to look elsewhere and find a builder that can provide you with the quality and professionalism that you deserve. ... More

The process was seamless and easy!

I would not recommend Pulte homes to friends and family simply because of the workmanship, this is sad because everyone else involved with the purchase of our new home were excellent. It seems like the house was constructed by day laborers. I’m horrified every day, watching the houses around me being constructed, knowing that mine was done the same way.

Purchasing a Pulte home was an easy, seamless and enjoyable experience. They finished building our home before the projected date and everyone was very helpful throughout the purchasing process. Highly recommend Pulte.

Pulte Team are the best team to work with, they were always available to assist with any questions and concerns about our new build. Can’t say enough about how Professional and kind they are.

There are some lows, overall an average satisfaction experience

We had a great experience with Pulte. From the very beginning we felt part of the process, and enjoyed watching our home come to life. From the lot pick, to the upgrades and the design process we were walked thru with ease. Jessica in the office was there to answer questions and Dustin, the construction manager provided weekly updates . Both were very attentive to our concerns. The walk through and closing went smoothly. The final punch list was the shortest of any home we had ever built. Pulte delivered and we would definitely recommend them.

We had a very good experience working with sales, construction management and home care representatives. They were all very professional and responsive during the build process and managing the limited number of post closing issues. The quality of workmanship & materials were pretty good given the dynamics of the local housing market supply/demand, supply chain issues and labor availability.

Pulte did provide what was contracted and overall we are satisfied with the finished product, even though it was over 2 months late., However some , "fit and finish" and punch list items remain unresolved after over 30days. Text, emails, person-to-person contact with the "Construction Sup" have resolved only some minor issues. But remaining issues : Missing expansion joints on Concrete garage floor, excessive gaps and leaks shower door are still remain unresolved .

This experience of buying a brand new home has been nothing short of terrible, first of all you do the walk through of your new home and everything is looking good as can be expected but within the first week everything started breaking!! 1. Water Heater broke within the first week and the team had no sense of urgency, the company that came out to fix it weren't professionals, they were unorganized handy men at best, broke the vent and weren't neat. NP Mechanical 2. HVAC (Heater) broken didn't work and we have been here for a month now and it is still not fixed. NP Mechanical 3. ERV (Ventilation system) broken the entire system was replaced and broke again within the first day of repair, unprofessional and very poor customer service with lack of what it is they are actually working on. 4. Bulge in the wall (no contact on repair yet) 5. Backyard drainage only works for 50% of the yard 6. Electrical issues with front and backyard lights (repaired) With all that said our amazing home purchase turned into another job and having to deal with incentives customer service staff that doesn't care about the end consumer I wouldn't recommend Pulte Homes to anyone very poor materials used and looks like a rush job, not worth the 600k price tag stay away!!! ... More

Being out-of-state buyers, the Pulte people we dealt with were friendly, knowledgeable and great communicators. They helped to guide our decisions in the features of our new home. They explained everything that was going on with the process and kept us informed in a timely manner as construction progress through Zoom and virtual tours. During the final walk-through Colton clearly explained the features and operation of our home. The Pulte Homeowner Guide was especially helpful. Our special thanks go to Sam in sales and Colton in construction for making things so easy. We love our new Pulte house. ... More

Overall we like our home but numerous problems exist. Most are the result of careless mistakes that now require things to be redone and may be difficult to fix satisfactory.Wish more attention/oversight was given during the building process.

From the very beginning Pulte was fabulous. They accommodated us at every turn and we could not be happier about the home they provided. The entire team was extremely responsive and willing to go well above expectations to ensure our experience was amazing. We’ll be recommending them whenever we can and already have to many.