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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15968 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15968 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Positive

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2024
  • Fishers, IN

The most important things, like structure, etc. were great. Quality of the most important things were great. Considering the cost of the house, the quality of the woodwork and the installation was not as good as I expected. Also the closets had wire shelves. Considering the cost of the house, getting wire shelves was not acceptable. The installation of the yard could have been a lot better. There are rocks, holes, etc in the yard. I'm going to have to rework a lot of the yard on my own. But like I said, the most important things were great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great

  • Za H.
  • Verified HomeBuyer
  • May 03, 2024
  • Davenport, FL

I am very happy with my new house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Highlight

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2024
  • LAS VEGAS, NV

We had a good experience buying the home from Pulte but for us we had a situation selling our other home. The day when everything was good to go, we had to pick up the house keys on our own and the office was about to close. We thought we'd see someone greet us but nothing. Going through the walk through, Make sure you go through it thoroughly. Don't rush. For me now I see all the flaws in some areas in the house. Feels like they were rushing. Thank you to Jon who was keeping us posted on the house.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

We love our Highpointe Home

  • Athalia C.
  • Verified HomeBuyer
  • May 03, 2024
  • Stuart, FL

Amazing team, product and experience. Couldn’t ask for anything else. Very happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good from Far..... Far from Good

  • Stephen W.
  • Verified HomeBuyer
  • May 03, 2024
  • Punta Gorda, FL

What a horrible experience dealing with Pulte and its representatives as a whole. Between Tim, Andrew, Cindi, Kathy, Josh, Bryan - You all took away what was supposed to be an exiting chapter in my wife and my lives. We were not in a rush to close. YOU rushed this closing because all you care about it the all mighty dollar. It started with the Mortgage company. ZERO communication until Fridays at 6pm to tell us lies and make us think we would not get the house and little to no explanation. We didn't get final approval until a day before closing. This alone cost us $5721 in ...

Pulte Homes responded:
Hi Stephen, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Friendly, courteous, and competent sales representatives.

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2024
  • Libertyville, IL

Pulte staff are well trained to provide their future owners a comprehensive process from sales to closing the deal.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

We love our amazing new home!!!

  • Marnie Z.
  • Verified HomeBuyer
  • May 03, 2024
  • Scottsdale, AZ

My husband and I are very happy with our new Pullte home at Wildhorse Estates! Our project manager Jenny was absolutely amazing throughout the entire process. What impressed us the most was the amount of care and pride that went into building our home. We were hesitant to build a home using a large developer but we could not be more happy with the results!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte was a great choice for home

  • Anthony T.
  • Verified HomeBuyer
  • May 03, 2024
  • Columbia Station, OH

Pulte had what we were looking for in design, structure, and detail for a home. We love how fast the process was and can’t wait for our memories in this home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Pulte management team were very helpful

  • Hai N.
  • Verified HomeBuyer
  • May 03, 2024
  • Winter Garden, FL

The quality of the house is what you expected for your price.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sara

  • Sara L.
  • Verified HomeBuyer
  • May 03, 2024
  • Lake Zurich, IL

Pulte was wonderful to work with! They made the home building process as simple as possible. I feel like I got a great home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mediocre is a good way to describe the overall satisfaction.

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2024
  • Ellenton, FL

The irrigation system or unevenly laid sod isn't warrantied after you close. (Sort of like a "tail light warranty when purchasing used cars.) Look at all the yards in this new neighborhood (Marwood) that are completely burned because everyone is afraid to water their lawn again because of irrigation water leaks that aren't warrantied. I have a neighbor whose first water bill was $1000. A couple other issues so I won't make this mistake again.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great experience. Looking forward in meeting new neighbors

  • Lynn C.
  • Verified HomeBuyer
  • May 03, 2024
  • Lockbourne, OH

In meeting the builder Chris, I knew I was in for a treat. It was a quick and easy process I love my home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New build

  • Mark B.
  • Verified HomeBuyer
  • May 03, 2024
  • Las Vegas, NV

Attention to detail quality workmanship

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte homes is the best

  • Prince P.
  • Verified HomeBuyer
  • May 02, 2024
  • Johnstown, OH

My new home is all some I end my wife are so happy to live in our dream home we are much grateful to pulte we believe about 4 of our friends are planning to buy a house from pulte very soon

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The construction manager was unresponsive and the approach was to push the issue.

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Leander, TX

Greats sales person , Not good construction manager

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Ms

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Brownsburg, IN

Tabitha in the beginning made my walkthrough efficient. Austin has made everything after signing easy. I’ve had a few issues, but were resolved within a week.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Recently moved in and not having any issues at this time

  • Tammy w.
  • Verified HomeBuyer
  • May 02, 2024
  • Marble Falls, TX

The home buying experience from Pulte builders and their mortgage company was an easy and complete operating system. Everyone was very knowledgable and helpful with this process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Carlos

  • Alexandria R.
  • Verified HomeBuyer
  • May 02, 2024
  • Albuquerque, NM

From beginning to end buying a home with Pulte has been a great experience. Carlos helped my family and I more then we could ever imagine, the others that we meet from Pulte were absolutely incredible. We are absolutely in love with our new home and we are grateful to the people at Pulte for making our home buying experience smooth and enjoyable!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Buying Experience

  • Pamela B.
  • Verified HomeBuyer
  • May 02, 2024
  • Lake Orion, MI

All the Pulte employees I have encountered have been top notch. From sales to construction supervision to customer service, they have responsive, diligent and willing to go the extra mile. I had a frustrating experience with appliances and their installation. The lack of preparation and communication were driving forces. I would recommend that Pulte offer appliance packages and installation in the future.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great process from start to finish!

  • Vincent S.
  • Verified HomeBuyer
  • May 02, 2024
  • FORT MYERS, FL

The communication and build quality was great from start to finish. Isabel, tom and ashley were very helpful and available at all times. Home quality exceeded our expectations!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Could have been better but were content

  • Amanda T.
  • Verified HomeBuyer
  • May 02, 2024
  • Brownsburg, IN

We had a great project manager even after closing he addressed issues caused by a contractor after closing which we appreciate. We were a little upset to find out the pond isn't stocked with fish…. Even tho the sales people told us we could fish in the pond. This was a main reason we bought on a pond. That is why the trustworthiness rating was lower. I don't feel like sales has all the facts. For the most part the build quality was pretty good there were some minor things missed that of course we noticed after close, such a walls were not re pached well around window corrections and a ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Magnolia Ranch

  • Patrick W.
  • Verified HomeBuyer
  • May 02, 2024
  • Bradenton, FL

We feel very fortunate to have been able to build a home in Magnolia Ranch. The value of what we received with all the extras included is unmatched to other neighborhoods around here. Specifically the hurricane impact windows, the tile roof, the paved driveway and patio, screened patio all included as the standard! We were very pleased with the care that went into our home. Our project manager Dan was great! Maguire was lovely to work with during the buying progress. AJ continues to be helpful with the warranty process.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Our brand new Pulte home experience

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • SHAKOPEE, MN

We recently purchased a brand new Pulte home, moved in less than 2 months back and our experience in last 1 month has not been good at all. We had a leakage in one of the pipes in mechanical room which took almost a week to get fixed, noticed cracks on the wooden floor in few sections, bathroom lock’s doesn’t work most of the times and the walls get scratched very easily. Overall the quality of materials used in building the home are really bad and we wish we knew this before buying our dream home!

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Purchase my first house

  • Dario M.
  • Verified HomeBuyer
  • May 02, 2024
  • Fort Lauderdale, FL

I recently purchased my first house with Pulte, and I must say, it was a fantastic experience from start to finish. The entire process, from selecting the floor plan to closing, was smooth and well-managed. The sales team was knowledgeable and guided me through every step, addressing all my questions and concerns promptly. The construction quality is excellent, and the design options allowed me to personalize my home exactly how I wanted. Overall, I'm extremely satisfied with my new home and would highly recommend Pulte to anyone looking for a seamless home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Scarlet Place by Pulte Homes

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • New Brunswick, NJ

The quality of the home for the price I paid is average. The materials of the kitchen cabinets and drawers are not very sturdy. The paint job is mediocre at best. The garage door the way it was built slams to the ground when it closes. The driveway and garage is very tight space. For the price of the homes I was expecting a little more higher quality

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

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