Lennar Reviews

We love the neighborhood.

Alot of attention to detail issues, wood trim gaps, rough drywall spots, uneven trim, tile work is very bad, uneven floors, uneven paint and colors, gaps in drywall, crown moulding on cabinets were way off, small damage to several cabinet pieces. Besides that the overall experience was ok. We had an issue with the plot size that wasn't disclosed to us and after signing the contract we brought up the issue and the sales person said "I didnt know" which to me is not an excuse as they gave me an answer to the question before like that had known. Regardless we ended up losing over 6500sqft of backyard. Lennar wouldn't do anything about it. Just be sure the sales rep you're speaking to can give you plot size and items in your home in writing. The price of the home was competitive to the surrounding area and home was finished in the general timeframes given to us. Our construction manager was really good and o believe that made a world of difference. ... More

Good first home. Materials and workmanship isn’t the best but they are responsive to warranty issues, at least my rep is “terry”. Lennar sell a lot of homes so the cool “first home buyers” feel isn’t really there. They’re detached and focused on selling not really how i hoped . But terry helps. So does standing up for yourself when lennar people think they know what’s better for you. They work for you. Treat them that way, because you won’t really get a lot of personality from them. Overall good experience.

Overall, a good experience working with Lennar.

The sales person was available for questions and thru the process responsive. The project Mgr /construction Mgr. was very helpful and informative. And did the best job of keeping us informed The customer care rep does the best he can to resolve issues timely. The initial mortgage person was responsive and followed up , the person who was handling the final push was not very good, she continued to ask for info provided and right up to two days before closing

Experience with builder was good. On site management falls short of understanding customer service or satisfaction

Anything I asked for was always a road block

Was the first home so basically the trial house. Lots of things missed or just overlooked. No QC was done before final walk through. Currently dealing with mold in attic and high humidity in home. Will update depending on how Lennar handles these.

On-site customer service is great. If there are any issues, they are quick to fix them. Everything included makes life easier. The color that comes with the house is hideous, I wish they paint it all white so buyers can choose. I am happy with my decision to buy a house with Lennar.

They should get on the level of Dragas.

Good job in completing the job

I appreciate Tom Linsey attention and quick response to my issues.

Customer service for issues are not good.

All the design and quality of furnishings with trims is great, they also gave special attention to the backyard and put very detailed work in the fences etc,

Lennar had nice homes but they go cheap on a number of items IE hollow doors and no shower doors. There were a number of quality issues and they are more interested in building the next house vs fixing the problems in existing homes

Lack of attention to the quality of work performed by the vendors/sub-contractors. Poor cabinet installation, poor floor installation. Mediocre painters, paint on floor had to be cleaned off. Move-in cleaning crew didn't clean well.

We have asked multiple times for help fixing our yard and have been ignored constantly. When we closed on our home we were told that if our yard needed to be re-sodded then they would take care of it since it was January when they laid it initially. Since then, we have asked for help and have not heard from anyone. They told my husband that the task was “too labor intensive” for them to do, so my husband ripped out the old sod himself to help speed up the process. When he did this he found concrete, drywall, metal stakes and so much more underneath our sod preventing it from growing that was carelessly left by the builders. Now we are asking for new sod to be laid and can’t seem to get help from anyone. ... More

so far we have Replaced carpet in Master bedroom seam open at sections Two visits they ordered the wrong carpet color the first visit for repairs Close off 1 to 2 inch opening on all steps on the lower stair case and re-carpet Need to fix Soffit vent on South side of house When deck was installed outer facing of exhaust smashed not able to replace without removing deck Replace all drain plugs in sinks which were discolored from chemicals Replace all toilet seats because of scratches caused by using toilet seat as a work bench Garage floor uneven will have to cut in 2 feet and the full width to level out so garage door will close and seal properly. all of this not to mention Tile cleaning alignment of tiles on walk in shower and white residue on floor in kitchen and living room areas... ... More

Great sales experience at first, but as the house progressed, almost ghost like experience. The site construction manager was extremely rude toward us when we hired a third party inspection company to inspect prior to close.

Tom is always helpful and tries to get things taken care of. We have had problems with our carpet they finally determined it was defective and had to replace all of our carpet. When they pulled back the pad workers had filled holes in cement with DIRT! The new carpet isn’t any better, our so called Luxury carpet is cheap. It’s takes over three minutes to get hot water in kitchen sink, it is such a waste of water. Our gated community is only gated after 6:00PM. We were told all construction traffic would be using Pat Tillman and they DO NOT. We are suppose to have trees behind our view fence, Five months later still no trees. Communication between sales people, contractors, and HOA need to get on the same page. Happy to say we love the area and have wonderful people that live in Encore. ... More

I am still trying to get things fixed to my satisfaction.

Not happy with things done inside house too much mistake in finish.2month here and need thi gs to be fixed. Still waiting . I love Lenard homes always did.but little thi gs can make things big.thk u.

While the home is great and really happy with it. Many things were not considered. The quality of materials used is pretty low for the $$ of the home. Also when the shower was extended, there clearly wasn’t much though put into how people use it. There should of been an extended master double vanity of there and a slightly smaller walk in shower. Also tile looks unfinished without it going to top of half wall and to the shower head. Also there is no closet space for linens and towels which is odd in this size home to not have a single closet for linens.

Painless/hassle free buying experience. However the quality of the house is not as good as the old days. Maybe because all of the housing boom is making the builder sloppy since they're building too fast (lack of quality control)?

My overall experience was good but I found issues after I moved in and when I reported the issues within the first 30 days it took a month or so before someone contacted me. I then was told that some items was not covered. So make sure you try to check everything if you decide on this builder.