Lennar Reviews

Sales staff are awesome but horrible response from Lennar regarding issues after moving.

I have had a problem with the grading of my garage since I moved in 4 months ago. Now I’m just being ignored.

The workmanship-Mediocre, horrible interior paint job, lack of any attention to details regarding the finishes. No gutters at all. Materials-The cheapest of the cheapest that they could get ahold of. The cheap double sink is a nightmare to look at and to use. The paint goes away just by touching it, the bathrooms have a porcelain set that costs 8.99 but the worst one is the floor that chips just by looking at it. The Carpet is no exception to their cheap carnival of low-quality materials. A tiny loud food compactor and a loud and cheap dishwasher.

If my house wasn’t worth what it is I would probably be disappointed.

The sales person was not clear to explain the features to new first time home buyers especially not clear on operable windows and non operated windows

You have to double check to make sure issues are fixed properly to make sure things are working even thought they said everything is fixed…

I have struggled to get the "Exceptions/Punch List" worked on after closing. It is push and nag but still nothing. I am working on escalating now to see if I can get anyone at Lennar to respond and get the list of things completed.

Good price. Good features. Good floor plans. Poor warranty service after move in. Still have a window that won’t lock after 4 months along with other issues. Poor workmanship.

Buying experience was good. Workmanship is poor. Still waiting for items to get fixed, some from the punch list before closing.

The buying process was fantastic. Working with Lennar mortgage and salesperson was a great experience. However the process was rushed and the build reflects that. On the final walkthrough I did not see a completed house and had to go on faith the remaining items (gutters, weep holes, flooring) would all be addressed having to sign just a few hours later. It took 3 months to completely address the original exception list from the final walkthrough. Additional issues have come up with the response the house is “settling in” and we should wait the rest of the year before reporting. Being a late buyer into the community has left us feeling forgotten and undervalued as Lennar moves to their next development. I wish I could say my experience is unique however my neighbors express the same issues. The community and location is fantastic. The sales team and financial services were awesome. The build quality, maintenance/service and attention to detail is horrible ... More

Builder grade: put in decent brushed nickel faucets, but the cheapest looking chrome towel bars you've ever seen. Builder grade: terrible quality carpet. Builder grade: worst white/gray/pink undertone paint on ceilings, walls, doors, and trim...looks like a concrete basement. There was a huge error in the living room ceiling that they didn't mention, but we noticed it. It took several tries to correct and fix the texture. The Electrolux appliances are subpar. Our Electrolux dishwasher had to be replaced once and the door replaced again, it was almost two months before we had a usable dishwasher. We're still trying to get help with our Ruckus Wireless Connection that is malfunctioning. We hate the tankless water heater; the water in the mater bedroom takes several minutes to heat up both in the shower and at the sink. So, basically, I'm always washing my hands in ice cold water. Be prepared for builder grade and multiple issues. ... More

We have built with Lennar before. The 1st build was a great experience without any craftsmanship issues. This time, we were not satisfied with the workmanship, and we are still experiencing HVAC issues that have yet to be resolved.

Overall a great sales experience. After we purchased, warranty issue after issue. The roof had 15 cracks from poor workmanship.....still no warranty resolution. Many neighbors shared the same experience with the roof.

In all honesty the town homes are beautiful but the craftsmanship and attention and caring of details were terrible, they don’t complete the house 100% more like 93% I shouldn’t have to ask them to fill in cracks or fix screen doors etc.

During original walkthrough we asked for things to be fixed. We waited 3 months for one thing to be fixed. The paint was still over the face plates that we removed. There is still a light switch no one can tell us what it operates. The front door is still has a wide crack that we are trying to find a way to repair it. Lastly we questioned why it takes so long for the hot water to heat in the kitchen sink and the master bedroom. It would of been nice if there s things were taken care of before or even slightly after we moved in.

Sheetrock, trim, paint sub par, but the unit was cheap so I expected that. I am happy with my purchase, but the quality could have been better. I have not had an issue so I do not know the responsiveness. Sales team was great to work with, but the construction quality was poor.

The workmanship was lacking a lot. Flooring tiles uneven throughout. Dry wall was not even and to many of the screws were not covered. Garage floor was not troweled properly.

So the walls feel like primer not paint. The kitchen and bathroom drawer slides are not centered.Not the craftsmanship that we expected in a new home. Overall, just a lack of craftsmanship.

I had very good opinion about Lennar before buying the house. After seeing process and the way it was constructed. My feeling is construction quality has reduced a lot. Also major concern is addressing the identified issues. The team is closing the issues with out properly addressing which is not fair.

Customer service is terrible. They deny you repairs in your home. Not happy with customer service repairs. It is a struggle.

This is my fourth Lennar home. This experience was easier than the last but still a bit difficult. Rushing to have people close is not a good experience. Workmanship is so so. You get what you pay for.

There were some issues that were found during the final walk through. I agreed to go ahead with the closing under the assumption that they would be fixed in a timely manner. It is now almost two months later and they are still not fixed.

The actual purchase experience went smoothly. The workmanship & quality of the house is poor for the price paid. The appliances are very basic. You would expect more for the price paid. The quality of the engineered floors & tiles are awful. The tile work is unprofessional. The grout & caulk work is very messy. The woodwork around the doors and on the window sills were not cut evenly and was rough in many areas. The paint job is also messy with many paint spots that are on the wood floors. The walls have many areas where the paint didn’t cover & bumps on the walls from the paint. It was very disappointing to deal with the many problems that was not expected in a new home. The workers that came to fix some of the problems did not do a professional job. We had a tile replaced in the bathroom & smoothing out some of the grout. There is an area where the new grout is a lot darker than the rest of the grout on the shower floor. We did get quick responses when we reported a problem but the repair people did not do a great job. Some workers didn’t speak English & it was difficult communicating with them. ... More

Lennar was on it when they wanted you to purchase the home… then their responsiveness and flexibility decline from there. Out of all the builders we looked into they were the least flexible with allowing anything to happen before closing, which is understandable. they are very strict with allowing anything their rules leading up to closing then almost seem to want to disappear after that. Not everything was fixed at closing, as they continually promised it would be (things that were pointed out at our walk through and inspection a week prior) and it was/has been a struggle to get it all Completed by them since then. They like to take the short cut with some of the construction work (like trying to patch a hole in brand new counter tops rather than replacing, hiding holes in the wall with light fixtures). I personally think they fly through the homes too quickly during the build process and are doing too many at once. We love our home because of the location, the floor plan is perfect for us ans for the personal touches we have added since moving in. There have been a few great people we have worked with from Lennar along the way but overall it’s been more frustrating than I imagined with buying a new home ... More

Sadly, our issues that were in our walk through were not resolved yet and we have been living in the house for almost 2 months. We put so much money into buying this home it's sad we can't get stuff addressed in a timely manner.