Lennar Reviews

The sells guy was awesome, still, the house was late, the rate was changed even if we had lock it, and the landscape job of the house is terrible.

It’s really hard to communicate with the office staff, once closing came they didn’t care about multiple issues included those mentioned regarding the house. Response times are extremely high, with people having to follow up multiple times to get a response.

Door hinges shutter drain wrong angle towel hook not installed .

They are building the homes so fast that quality is not what it should be. Fortunately, they correct the issues in a reasonable length of time.

Moving through purchasing a new construction, the team at Lennar promised throughout that a physician loan would be possible. Two weeks ahead of my closing date, my loan officer informs me that the team at Lennar did not complete Fannie Mae paperwork required in order to finalize the loan. The team was unable to provide a reason as to why they were not submitting the paperwork, and ultimately I was forced in the last two weeks to gather an additional 17% of the house value in order to close with a non-physician loan. Stay away.

The sales rep was responsive and patient with all my questions as a first time home owner. Other than that I found the closing and move in process a disappointment. During new home walkthrough my house was a complete mess and not at all ready for closing. There was no paint or carpet, people were working where I was supposed to be inspecting, there were major electrical issues, the wash machine and dishwasher did not work, a worker even had food in the refrigerator and freezer. I was amazed at how much cracked and broken molding was in the house, and attempted to be covered up. Many of my concerns were addressed before celebration walkthrough. However it took over a month to get the key to my door in the garage and for a period of time my garage door was being opened by another home in the neighborhood, giving access to my home to anyone. Most things have been resolved, but for a new home buying experience this is not what I expected. ... More

Closing process is amazingly easy. 4 stars on value only because of the bidding process. Lennar tries to suck every last penny out of the buyer. They know know what a fair profit margin, to remain profitable is and should price their homes accordingly… With that being said the staff from sales to construction are amazing

Had a lot of homes constructed at one time which lead to a few issues still unresolved. Like the home, but follow up on unresolved issues and communication could be better. Multiple no shows on warranty items in less than a month in the home.

My husband is a builder but we were relocating from a different area so we had to get someone else to build our new home. We found a great neighborhood that fit all of our needs built be Lennar. We made an offer which was accepted and the process began. We didn’t really have high expectations since this is a track house and Lennar is a mass production builder but we were pleasantly surprised. During construction, we received update photos on the construction. My husband also had the opportunity to walk the job twice during construction (don’t think we were supposed to do that) and found nothing that alarmed him. The plan we purchased was well thought out and executed within the approximate time frame provided. We moved into our new home and we’re happy. Our home is well built. The finishes are comparable to the price we paid. We feel that we purchased a great home at a good value and would definitely recommend Lennar. ... More

When we signed for our house back in December of 2021, there were window shortages, counter top shortages, and other manner of shortages that were prevalent in the industry. Our sales rep, Angela, assured us that Lennar was running on time at that point, and that we were most likely to close on June 22 of 2022. Fast forward to the early spring, we were getting calls from Angela, and the project manager Gary weekly giving us an update. We closed on our house on May 27th, almost an entire month early. We were aware of the entire process the entire time. Any issues that came up in that time, Lennar had fixed almost immediately. It's rare that I see companies in general, let alone home builders be this communicative, responsive to questions and feedback, and get done ahead of schedule. This is the best home building experience that I could have asked for! ... More

Condo has been everything as expected!

Lennar is is no way, shape, or form Customer Friendly. No choices or changes at all. "This is what you get and forget about making or requesting even the slightest change". No communication or updates forthcoming from the Lennar reps. Delay after Delay and no real concern or care on their part.

Worst buying experience I have ever had. Pressured to do walk thru then nothing on the list from walk thru was completed by closing. 45 days after closing and light fixtures are still on back order, roof tiles broken, and doorbell doesn't work. only in the last 24 hrs has anybody tried to help. Walls are not straight, and paint is one coat of the cheapest paint on the market. Job site was full of trash for entire build and had to personally remove trash behind cabinets and in walls before being inclosed.

Very professional organization from the selling agents, salespeople, title group, etc

Overall, we really enjoy the new home we bought from Lennar. However, this place's sound insulation is horrible! We live in a town home and have neighbors left and right. The garage is in the first floor, everyday we can hear our neighbor's car door close when they get home, also when they go up and down to the stairs. The builder said there are multilpe dry wall inbetween each unit, so techniquelly, we don't really share the same wall with others. But we still hear foot steps, doors in the house closing, sometimes even their TV.

John in sales office was great and deserves a 5 star review.

There were things that we were satisfied with. In our final walkthrough some of the discrepancies were taken care, some were not. I understand the warranty section and having to wait until we got on the list to get those things fixed. But, the other stuff like touch ups that were marked with tape didn’t get taken care of. It’s not really a big deal because some of those things “we” as homeowners can fix on our own. But the things we pointed out that was wrong didn’t get fixed when we started moving our household goods in the house. The air conditioning units has been our biggest struggle. We registered them within the 30 days, but after that we had major problems. One AC until had its wires fried completely. And we were blamed by the technician, Bayonet, because he thought we were raising and lowering the temperature. That’s unsatisfactory because we had only been in the house a little over 30 days. The other stuff of having to redo caulking and fix broken towel hangers doesn’t bother as much. It’s the major electrical issues…HVAC, AC units that have me concerned. ... More

The builder had three heads (Sales/Construction/Closing). Ryan (Sales) did a good job. Sadly Construction and Closing were generally poor. Unnecessary pressure was applied by Closing whilst Construction obviously could not achieve the completion dates given. Completion delayed by three weeks due to poor workmanship, mainly damaged doors. The Construction guys are OK when you find out who they are. From a Purchaser's perspective, the completion and closing process could be much improved by using a single point of contact.

My mother said if you have noting nice to say don't say anything so I guess I have nothing to say.

Construction crews are thugs. They broke windows, chipped doors, sheetrock and taping issues all over house. Construction quality is sub-par. Lennar corp people are great. They respond, repair and answer emails. Lennar warranty website is long, tedious and boring but at least the issues are addressed.

Love our home but the workmanship and attention to detail is not good especially for the price we paid. Totally feel taken advantage of and Lennar has not been responsive at all. Our construction manager did not do a great job and was MIA with most of all of our problems during the process. Again, beautiful home but not a great experience at all.

Everything started off great then as it got closer to our home being finish built. No one communicated issues to us and little things that needed to be done were never finished. Got a lot of fast talk but no completion.

We had a great experience with the builders. Robbie did an amazing job of explaining the home and giving the right information regarding all the home’s features. He showed excellent commitment to customer service by his thorough walk through and knowledge regarding our property and the community we now live in. My only reservation was when we switched floor plans to the chatham II from the brighton II, you guys unfortunately took two weeks and half to re-do the paperwork, in that time interest rates rose significantly costing me ultimately. Besides that I wish we would have purchased our home sooner from you guys. In the end we had a great first home buying experience : from the front end office Carl, to the site manager/ supervisor Robbie, to Candyce our realtor everyone did their part to get us into the home of our dreams. Thanks Lennar! We look forward to continuing business with you guys! Cheers! ... More

Bad experience with the underwriter during the loan process, Once we took the keys we found the floor with paint spots throughout the first floor, the basement had so much dirt on the floor it filled my container from my vacuum, the floor vinyl is pulling up in some corners & bubbling up in others, the refrigerator door was dented and scuffed, the upstairs has an area that makes a squeaking noise as you walk down the hallway, the garage man door has a lot of small dents along with the garage door, the basement sliding door was dirty along with the door track area that was filled with dirt, the front porch had a lot of dirt, along with the front door as well. When they came to pour the drive way the guys left tar on my font sidewalk, and there was a guy eating sunflower seeds as he was driving the roller machine he would spit out the seeds onto the drive way and would go over them with the roller embedding the seeds into the drive way. I had to pull them all out, the sod and seed were placed onto the dirt that already had a good amount of weeds growing before they put the sod and the bed of seed down and as the grass has grown so have the weeds... We are not happy about that. ... More

These is our second time buying a home and the experience with Lennar is awful. No one respond in a timely manner to any situation. Home was close with lots of open items that I need to follow up week and no one can confirm when they are going to get fix. The right hand does not know what the left hand does. The quality of equipment and construction do not match the price. Every time I call for follow up have to go over what is needed, they do keep track of customer situations or items. You ticket/open items is like a hot potato because no one is accountable to get the issue resolved they will ask to call someone else or just don't reply. I would recommend people to stay away from Lennar so they can save a lots of tears and nightmares. Lennar is the worst. ... More