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Lennar

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17843 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

17843 Reviews in All Areas

Star Rating Breakdown

5 ★ 7469

4 ★ 3333

3 ★ 2943

2 ★ 1890

1 ★ 2208

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Lennar - the loan application with Lennar makes you resubmit paperwork

  • Melissa C.
  • Verified HomeBuyer
  • September 19, 2021
  • Commerce City, CO

the loan application with Lennar makes you resubmit paperwork every week. Once moved in, when you have a problem that needs to be fixed, takes about a month or longer for them to even respond and try to fix it. Still waiting on things that need to be fixed. It's been 4 months.

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - To many excuses not to fix issues in timely manner.

  • Donald S.
  • Verified HomeBuyer
  • September 14, 2021
  • Raleigh, NC

To many excuses not to fix issues in timely manner. HOA unresponsive. Lawn care is not as promised by sales persons. Work done to minimal standards

Total Score 3

Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Extremely poor quality on materials and appliances.

  • Zandy M.
  • Verified HomeBuyer
  • September 11, 2021
  • Manchester, NJ

People moving in to a 55+ community more than likely are going to spend their older years in their new homes. Unfortunately, Lennar and associates definitely put pricing ahead of convenience for older residents. Example: How can a person depending on a wheel chair, can claim up to the attic every three months to change the A/C filter? Two hands are need it to get a glass of water out of the refrigerator. An steep stool is necessary to get your clothes out of the washing machine, an less you are over 6 feet toll, as well as to be able to reach the laundry room shelves. The dishwasher ...

Total Score 3

Quality 1

Trustworthiness 3

Value 1

Responsiveness 4

Workmanship and supervision by contractors

  • Edward H.
  • Verified HomeBuyer
  • September 10, 2021
  • Summerville, SC

The quality of workmanship exhibited by the "trades" who worked on our home was NOT of a level I expected from a company like Lennar. There did not appear to be adequate/consistent on site supervision/control by the subcontractors utilized in the construction process. While there was a Lennar representative tasked with overseeing the various phases of construction; it appears he had little or no authority to enforce the correction of any discrepancies identified during his site inspections. Our closing was delayed by over a week due to the lack of attention on the part of a sub to a MAJOR ...

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Pressure to purchase and workmanship.

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2021
  • Raleigh, NC

Although we enjoy and like the community and neighbors, we were very disappointed with the quality of materials used and workmanship. As an example, we noticed the commode in the guest bathroom was extremely off center. Lennar refused to do anything about it and said it was within their level of tolerance. Quarter round molding in kitchen not finished with a mitered edge. Again, we were told, "that's the way we finish that area". They gave us a piece of molding so we can finish it to our "liking". The value is just not there for the money charged. As for the pressure to buy, Everytime we ...

Total Score 3

Quality 2

Trustworthiness 3

Value 1

Responsiveness 3

Frustration

  • Jo H.
  • Verified HomeBuyer
  • September 03, 2021
  • Williamsburg, VA

I was disappointed that I was not given a chance to select my options, or even given an idea of what they were, until minutes before the builder needed them. Our street has been under construction for a year, and there are still many houses to be completed. The builder doesn't keep the street clear of workers' vehicles and debris; at times, the trash trucks and regular cars can't get through, so how would a fire truck or ambulance get through? Construction housekeeping is non-existent, nails in the street, lunch trash - garbage - in our yards, street, and common areas.

Total Score 3

Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Lennar - Alot of work had to be done in the house,after closing as the

  • Penelope M.
  • Verified HomeBuyer
  • August 31, 2021
  • Wimauma, FL

Alot of work had to be done in the house,after closing as the workmanship is so poor.We still have a hole in our foundation needing to be fixed and our fence has still not been put v up as promised nor has the grass been re graded or a retention wall placed as promised.Itvis a nice community but buyer beware.

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - Two cabinet doors broke right after we moved in.

  • Ingrid V.
  • Verified HomeBuyer
  • August 31, 2021
  • Apollo Beach, FL

Two cabinet doors broke right after we moved in. Kitchen floor toe kicks paint came off. We are still waiting for cabinet company to complete repairs but the closest appointment is in mid November. Disappointed

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Sales person lack of communication as well as not forth coming when there was delays

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Mount Holly, NC

Lennar builds a sub standard home with the lowest commercial grade of material to be used. You buy a Lennar home because of the community not because of Lennar. I would not recommend them as a builder and would avoid them if I decided to purchase another home in the future.

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

They don't communicate well. I had to make numerous calls and speak to various people before I learned the real reason why my home wasn't finished. At times I felt that I was being misled until I found people who told me the reasons for the delay.

  • John D.
  • Verified HomeBuyer
  • August 31, 2021
  • Bonita Springs, FL

We closed 4 months ago and I'm still waiting for items to be repaired/replaced. I've made numerous inquires and all I get is stalling. Some of the finishes aren't the best and after you close you have to spend a small fortune to customize the home. Lennar doesn't allow you to do it during construction when it would be cheaper and easier. Next time I will use a true custom builder.

Total Score 3

Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Once home is sold, no issues are taken care of.

  • Apoorv K.
  • Verified HomeBuyer
  • August 29, 2021
  • Bensalem, PA

We bought the home in March 2021 and have flooring and wall paint issues at many places in the home. We filed work orders and when it's time for work orders to expire, management asked me to re open work orders with new expiry date. We are fine if you want more time but it has been 2 months now nobody is processing work orders. At least give the full 1 year support guys. Wifi is not working above 2nd floors at all. Bathroom Shower rod fell off. Wooden flooring came out. Paint is getting chipped off. Living room washroom door lock is not working. Lights panels on the ceiling coming off. ...

Total Score 3

Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Lennar - Feel that Lennar is more concerned about the quantity of houses

  • Anonymous
  • Verified HomeBuyer
  • August 28, 2021
  • Fort Myers, FL

Feel that Lennar is more concerned about the quantity of houses rather than the quality.

Total Score 3

Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Everyone is very polite

  • Thomas L.
  • Verified HomeBuyer
  • August 26, 2021
  • San Antonio, FL

Happy that we gave moved here, but management does not respond well to facilitate open maintenance issues

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Ok sales experience, Disappointing post close of escrow experience

  • Cori P.
  • Verified HomeBuyer
  • August 26, 2021
  • Escondido, CA

The property management company is an absolute joke. Rude, condescending, and the community managers are always unavailable. I have found charges on the dues that no one at First Service Residential can explain. I am in the process of filing a complaint with Housing and Urban Development along with the Better Business Bureau. The solar company is horrendous. I am currently in the process of filing a complaint against them as well. We have had issues with our A/C, water heater, issues with stucco, solar, and we are now 4, going on 5 months post escrow. It’s frustration to have bought a new ...

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Poor workmanship and slow response to resolve reported issues.

  • Maria D.
  • Verified HomeBuyer
  • August 25, 2021
  • Algonquin, IL

Poor workmanship and slow response to resolve reported issues.

Total Score 3

Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

Lennar - Too many instances of being told "that is not covered by your

  • Denise S.
  • Verified HomeBuyer
  • August 25, 2021
  • Milwaukie, OR

Too many instances of being told "that is not covered by your warranty"....backyard flooding, gate/fence issues, etc.

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - We moved in 5 months ago.

  • John D.
  • Verified HomeBuyer
  • August 24, 2021
  • Round Rock, TX

We moved in 5 months ago. The day we moved in we were told not to use the A/C until the company could come out and check on it. ?. Two of our kitchen cabinets were damaged. We reported it. Two people came out to inspect the damage. They agreed there was damage. Four months later it has still not been repaired.

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - They are very one sided.

  • Bobby W.
  • Verified HomeBuyer
  • August 24, 2021
  • Volo, IL

They are very one sided. As long as it is in their favor they are willing to make changes. However if the client needs something, they won’t budge an inch.

Total Score 3

Quality 4

Trustworthiness 2

Value 3

Responsiveness 1

The quality needs to be inproved

  • Yuan T.
  • Verified HomeBuyer
  • August 20, 2021
  • Punta Gorda, FL

The first we moved in, the outlets in master’s bath did not work. The dishwasher did not work. I was told that we will get a new one, but we did not. The painting is below standard. Personally, I feel the windows in master bedroom is too small.

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - They need to work on training sales people in the office better

  • Christopher A.
  • Verified HomeBuyer
  • August 19, 2021
  • Cedar Lake, IN

They need to work on training sales people in the office better

Total Score 3

Quality 5

Trustworthiness 3

Value 2

Responsiveness 1

Lip service post sale

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2021
  • Longs, SC

The fountains in the pond mysteriously "all failed at the same time" 3 months ago. Lennar continues to tell us they are being repaired yet the fountains are still missing. We can not get a clear answer when they will be repaired,or why they sent replacing them. Algae has set in, the wildlife is dying and our aesthetic is missing. Wildly disappointing the lack of accountability and misinformation.

Total Score 3

Quality 4

Trustworthiness 2

Value 4

Responsiveness 1

Until 2 weeks ago no one attempted to make repairs. Severe issues in fewer than 3 months (stove, garage door, a/c and a few more things). It doesn’t build a lot of trust to have new things break that early and no one repairs them for multiple weeks.

  • Jamal G.
  • Verified HomeBuyer
  • August 17, 2021
  • Marietta, GA

The location is great for us, especially having a younger family. Neighborhood is great, but the list of inconveniences was longer than I anticipated.

Total Score 3

Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Lennar - Please do your do due diligence to make sure grading is up to

  • Teresa S.
  • Verified HomeBuyer
  • August 09, 2021
  • Crandall, TX

Please do your do due diligence to make sure grading is up to par still having issues

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Getting in on ground floor of any community is a must in order to give

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2021
  • Westfield, IN

Be prepared to be on site daily to ensure quality workmanship and materials. Use of substandard wood products is unacceptable even if “wood is hard to get and you get what you get” attitude. They build these homes repetitively so efficiencies should be passed down to the consumer but is not. Homes are fit together to tightly with no room for mowers to slide through. My air conditioner was hit snd dislodged. The landscapers do not grade yards properly including picking up rocks and proper leveling before laying down sod. Also they set up a founders club if first 15 buyers to run the ...

Total Score 3

Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Lennar - Nice home, but many issues and no response on the issues.

  • Van B.
  • Verified HomeBuyer
  • August 06, 2021
  • Summerville, SC

Nice home, but many issues and no response on the issues. Still waiting for the back door lock to be repaired. Not very safe without it! And can still see outside front door when closed

Total Score 3

Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

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